Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

SAR Performance & Resiliency Analysis Engineer (MTS/SMTS)

Company: The Aerospace Corporation

Location: Washington DC

Posted Nov 17, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. They are committed to providing an inclusive and diverse workplace and are looking for talented engineers to join their team.

Solution Architect

Company: SUSE

Location: Washington DC

Posted Nov 17, 2024

SUSE is a global leader in innovative reliable and secure enterprise open source solutions. They are seeking a Solution Architect to join their Global Sales Productivity organization in San Jose, CA. The ideal candidate will have experience in the software industry, deep understanding of open source software, and strong presentation and communication skills.

BESS System Design Engineer (Senior to Principal)

Company: Energy Vault

Location: Washington DC

Posted Nov 17, 2024

Energy Vault is a company that aims to enable a sustainably energized world by providing energy solutions that accelerate the global transition to renewable energy. They are seeking a BESS System Engineer Senior to Principal to manage and optimize design and lead engineering activities for BNest energy storage systems.

Sr. UX/UI Designer

Company: BLN24

Location: Washington DC

Posted Nov 16, 2024

BLN24 is a digital creative agency that supports the US Federal Government. They are looking for a Sr UXUI Designer to join their team. The company offers competitive benefits, flexibility, and opportunities for growth and development.

Precision Ag Specialist - Ohio

Company: Advanced Agrilytics

Location: Washington DC

Posted Nov 17, 2024

Advanced Agrilytics is seeking a Precision Ag Specialist to join their Ohio Grower Direct team. The role involves providing support to Precision Agronomists and research team, and requires a bachelor's degree and 2 years of experience in agronomy.

Senior/Staff Software Engineer - Full Stack/Front End

Company: Common Room

Location: Washington DC

Posted Nov 17, 2024

Common Room is a customer intelligence platform that helps companies understand their customers better. They are looking for a frontend engineer to join their team, who has experience with React, CSS, HTML, and TypeScript. The company values simplicity, customer-centricity, and teamwork, and offers competitive compensation and benefits.

Senior/Staff Software Engineer - Backend

Company: Common Room

Location: Washington DC

Posted Nov 17, 2024

Common Room is a customer intelligence platform that helps companies capture buying signals and make data-driven decisions. The company values simplicity, customer-centricity, and teamwork, and offers competitive benefits and a fun work environment.

Federal Sales Development Representative

Company: Saviynt

Location: Washington DC

Posted Nov 17, 2024

Saviynt is a high-growth Platform as a Service company focused on Identity Authority, seeking a Sales Development Representative to initiate sales cycles for their US Federal Team. The role involves identifying and generating sales opportunities through outbound prospect anding inbound lead follow-up.

Escrow Assistant

Company: First American Title

Location: Washington DC

Posted Nov 17, 2024

Pango Group is a people-first company that values its employees and customers. They are looking for an Escrow Assistant to join their team, which will work in a dynamic setting supporting the Escrow team in various ways.

Regional Sales Manager - DOD

Company: WEKA

Location: Washington DC

Posted Nov 17, 2024

WEKA is a pre-IPO growth-stage company that is architecting a new approach to the enterprise data stack. They are hiring a Federal Regional Sales Manager to target Enterprise-level Department of Defense customers.

Advanced SAR and MTI Processing and Analysis Engineer - Eng Specialist/Sr Eng Specialist

Company: The Aerospace Corporation

Location: Washington DC

Posted Nov 17, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. They are committed to providing an inclusive and diverse workplace and are looking for experienced engineers to join their team.

Global Product Manager, Perinatal Digital

Company: GE Healthcare

Location: Washington DC

Posted Nov 16, 2024

The job description is for a Global Product Manager Perinatal Digital role at GE HealthCare, responsible for driving the product roadmap and digital strategy within the Perinatal Digital Ecosystem. The role requires strong commercial awareness, leadership skills, and ability to analyze and resolve problems.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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