Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Program Assistant

Company: Legislative Branch - Library of Congress

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The position serves as a Program Assistant and reports directly to the Chief of the Division at the Taylor Street Annex. This position is located in the Collections Division National Library Service BlindPrint Disabled Directorate Library Collections and Services Group.

Locums Opportunity in Washington for General Surgeon CPH# JOB-2973852

Company: CompHealth

Location: Auburn, Washington

Posted Sep 30, 2024

CompHealth, a reputable healthcare staffing company founded in 1979, offers a locums assignment in Auburn, Washington. They leverage their extensive network to find the perfect fit for the candidate, ensuring better pay, complimentary housing and travel, and comprehensive malpractice coverage. The assignment requires active state license, BC or BE, and certifications in ATLS and BLS. CompHealth simplifies the credentialing and privileging process, and provides an online portal for assignment details and time entry.

Student Trainee (Paralegal Specialist)

Company: Department of Labor - Office of the Solicitor

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This Pathways Internship appointment is open to currently enrolled graduate students seeking an LLM, JD, or law-related degree. The position will be part-time and require in-person work at the Department of Labor in Washington DC.

2025 Louis Stokes Educational Scholarship Program – Office Management & Infrastructure Career Field

Company: Department of Defense - Defense Intelligence Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The agency values teamwork, integrity, excellence, and service, prioritizing the nation's welfare and mission.

2025 Louis Stokes Educational Scholarship Program - Information Technology Career Field

Company: Department of Defense - Defense Intelligence Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The agency values teamwork, integrity, excellence, and service, prioritizing the nation's welfare and mission.

Building Management Specialist (Building Management Specialist (Services Contracts COTR)

Company: Department of the Treasury - Internal Revenue Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The text is about finding more information about an IRS agency and its careers. It provides a link to learn more about the agency and its eligibility criteria.

DATA MANAGEMENT SPECIALIST (IT SUPPORT)

Company: Department of the Navy - U.S. Pacific Fleet

Location: Bangor, Washington Bangor, Washington

Posted Sep 30, 2024

This is a public notice flyer to notify interested applicants of anticipated vacancies. Interested applicants must follow the directions in the How to Apply section of this flyer to be considered.

Contracting Officer Representative (COR)

Company: Department of the Treasury - Treasury, Departmental Offices

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is for a Contracting Officer Representative at Departmental Offices, managing technical aspects of contracts and contracting processes.

Financial Management Specialist (Fiscal Specialist)

Company: Legislative Branch - Library of Congress

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is located in the Licensing Division Section Financial Management Division Office Assistant Register and Dir Operations Copyright Office.

Primary Care Nurse Practitioner (Pacific Medical Centers - Puyallup Clinic)

Company: Pacific Medical Centers

Location: Puyallup, Washington

Posted Sep 30, 2024

Pacific Medical Centers' Puyallup clinic is seeking an experienced Primary Care Nurse Practitioner. The clinic is known for its community service and collegial work culture. The role involves working with patients of all ages and backgrounds, including military patients. The clinic offers flexible FTE from 0.5-1.0, a sign-on bonus, and relocation assistance. The compensation ranges from $123,866 to $167,688 per year. Puyallup, where the clinic is located, is a Seattle-Tacoma suburb with a rich agricultural history and numerous art centers and theaters.

Washington Facility Seeks a Locum Tenens General Surgeon CPH# JOB-2985179

Company: CompHealth

Location: Centralia, Washington

Posted Sep 30, 2024

CompHealth offers comprehensive support for locum tenens general surgeons in Centralia, Washington. They provide a dedicated recruiter, specialized teams for housing, travel, credentialing, and licensing, and negotiate better pay with weekly deposits. They also offer malpractice coverage and an online portal for assignment details. CompHealth's commitment to connecting healthcare providers with suitable job opportunities has made them an industry leader since 1979.

Archeologist

Company: Department of the Interior - National Park Service

Location: Coulee Dam, Washington Coulee Dam, Washington

Posted Sep 30, 2024

This position is located at Lake Roosevelt National Recreation Area in the Pacific West Region.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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