Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Correspondence Management Specialist (Open to both U.S. Citizens and Federal Employees)

Company: Department of Transportation - Federal Motor Carrier Safety Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The position is in the Front Office of Federal Motor Carrier Safety Administration, reporting to the Deputy Director of Governmental Affairs. The Specialist manages correspondence for the Executive Secretariat.

Facility Operations Specialist (Open to both U.S. Citizens and Federal Employees)

Company: Department of Transportation - Federal Highway Administration

Location: Vancouver, Washington Vancouver, Washington

Posted Sep 30, 2024

The Facility Operations Specialist is responsible for maintaining and improving Federal Highways Administration property buildings and grounds.

WA Facility Needs a Locum Tenens Radiation Oncologist CPH# JOB-2959787

Company: CompHealth

Location: Washington

Posted Sep 30, 2024

CompHealth, a leading healthcare staffing company, offers specialized teams for housing, travel arrangements, credentialing, licensing, and more. They provide better pay, complimentary housing and travel, and comprehensive malpractice coverage. The Radiation Oncology locums position in Washington involves treating approximately 20 patients on treatment and 20-25 follow-ups per week. The recruiter handles every detail, ensuring a smooth experience for the provider.

Exceptional Family Member Program (EFMP) System Navigator

Company: Department of the Army - United States Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Sep 30, 2024

The job posting is for a position in the Family Advocacy Program, requiring a resume no longer than 5 pages. The job involves working under supervision to perform daily duties related to EFMP policies and procedures.

A WA Facility Is Seeking a Radiation Oncologist GMS# JOB-2986036

Company: Global Medical Staffing

Location: Washington

Posted Sep 30, 2024

The text describes a job opportunity in Radiation Oncology in Washington. The company, a global locum tenens agency, offers competitive compensation, pre-paid travel and housing, and malpractice insurance. The company's history dates back to the 1990s, and it has successfully matched thousands of doctors with clients worldwide. The company's global reach, personal service, and resources from the CHG Healthcare family make it unique. The company's purpose is to provide opportunities for doctors to practice medicine globally and give back through the Making a Difference Foundation.

Supervisory Health Technician (Optometry)

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Sep 30, 2024

This is a job posting for a position at the Defense Health Agency Puget Sound Market Army Medical Center Madigan Department of Primary Care Optometry Clinic in Tacoma, Washington. The posting mentions a direct hire solicitation and the possibility of an advance in hire or recruitment incentive.

A Locums Interventional Radiologist Is Wanted in WA CPH# JOB-2977877

Company: CompHealth

Location: Seattle, Washington

Posted Sep 30, 2024

CompHealth offers comprehensive services for Interventional Radiology locum tenens in Seattle, Washington. They handle credentialing, travel, housing, and negotiate better pay, depositing it weekly. They also provide malpractice coverage and an online portal for assignment details. Their specialized recruiters take care of every detail, ensuring a seamless experience for healthcare providers.

A Radiation Oncologist Is Needed for Locums Help in Washington CPH# JOB-2986038

Company: CompHealth

Location: Washington

Posted Sep 30, 2024

CompHealth, a reputable healthcare staffing company founded in 1979, offers a vast network of connections to facilities nationwide. They specialize in finding the perfect locums assignment for healthcare providers, such as Radiation Oncology professionals in Washington. CompHealth simplifies the credentialing process, negotiates better pay, arranges complimentary housing and travel, and provides comprehensive malpractice coverage. Their dedicated recruiters handle every detail, ensuring a seamless experience for providers.

Senior Security Researcher

Company: Chameleon Consulting Group LLC

Location: Washington DC

Posted Sep 30, 2024

The job posting is for a Security Researcher position at CCG, a technology company. The role involves performing vulnerability research, reverse engineering, and communicating security research findings. The ideal candidate should have a strong background in computer engineering, computer science, or software engineering, and experience with reverse engineering tools and programming languages.

Associate Director, Interpretation, Education and Volunteers

Company: Department of the Interior - National Park Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Interpretation Education and Volunteers Directorate IEV provides leadership for visitor and community engagement and supports the work of the NPS to welcome and create meaningful experiences with visitors from around the world.

Senior Program Advisor

Company: Department of Housing and Urban Development - Assistant Secretary for Housing-Federal Housing Commissioner

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is located at the Department of Housing and Urban Development. It is also open to status eligibles.

Program Manager (Inspections)

Company: Legislative Branch - U.S. Capitol Police

Location: Washington DC

Posted Sep 30, 2024

The United States Capitol Police safeguards Congress and its employees, protecting them from crime, disruption, and terrorism, to ensure a safe and secure environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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