Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Educational Technician (Education Technician)

Company: Department of Justice - Justice, Bureau of Prisons/Federal Prison System

Location: Seatac, Washington Seatac, Washington

Posted Sep 30, 2024

The agency fosters a humane and secure environment, ensuring public safety and preparing individuals for successful reentry into their communities. Their diverse and innovative workforce creates a strong foundation of safety and security through principles of humanity and normalcy.

Budget Analyst

Company: Department of State - Department of State - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Bureau of Conflict and Stabilization Operations anticipates and responds to conflict that undermines US national interests by focusing on strategic prevention, conflict resolution, and security sector stabilization.

Financial Analyst

Company: Department of Commerce - National Institute of Standards and Technology

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This notice is issued under directhire authority in response to the Creating ful Incentives to Produce Semiconductors CHIPS Act of 2022 for which NIST has a critical hiring need.

Chief Environmental Programs USACE

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

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Systems Accountant

Company: Department of the Treasury - Bureau of Engraving and Printing

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is located at Bureau of Engraving and Printing within the Accountability Systems and Compliance Division. As a Systems Accountant, you will receive assignments to develop broader knowledge and skills.

Contract Specialist

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The ideal candidate for this position has experience executing and administering complex contract actions under tight deadlines for commercial and noncommercial services.

Washington Facility Is Looking for a Locums Radiologist CPH# JOB-2950404

Company: CompHealth

Location: Mount Vernon, Washington

Posted Sep 30, 2024

CompHealth offers comprehensive services for locum tenens radiologists, including credentialing, travel, housing, and malpractice coverage. They provide a wide range of exams, such as neuro, MSK, CT angio, biopsies, plain film, fluoro, nuclear medicine, PET scans, and arthrogram. CompHealth negotiates better pay, deposits it weekly, and offers an online portal for assignment details and time entry. Their specialized recruiters handle every detail, ensuring a seamless experience for radiologists in Mount Vernon, Washington.

MGMT AND PROGRAM ANALYST (FORMULATION)

Company: Department of Homeland Security - Customs and Border Protection

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is with the Department of Homeland Security within US Customs and Border Protection Air and Marine Operations Budget Formulation located in Washington DC.

Grants Management Specialist

Company: Department of Labor - Employment and Training Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The position is located in the US Department of Labor's Employment and Training Administration, responsible for providing grants management services to grantmaking agencies.

Diagnostic Radiologist Job Outside of Pittsburgh, Pennsylvania; No Call; Potential for Partnership CPH# JOB-2925439

Company: CompHealth

Location: Washington, Pennsylvania

Posted Sep 30, 2024

This Pennsylvania town, a suburb of Pittsburgh, offers a blend of historic charm and modern infrastructure. CompHealth, a leading healthcare staffing company since 1979, is assisting in finding the best fit for a General Radiology position. The private practice group is well-established with potential for partnership, offering flexible scheduling and full benefits. The community is praised for its good schools and supportive environment.

Management Assistant

Company: Other Agencies and Independent Organizations - Office of Personnel Management

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The job description is for a Management Assistant at the GS03447, responsible for managing the office and assisting staff.

Conservator

Company: Other Agencies and Independent Organizations - Smithsonian Institution

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Smithsonian Institution is a large museum complex with 21 museums and a collection of 148 million specimens and artifacts. Its mission is to promote understanding of the natural world and our place in it.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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