Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

SUPERVISORY INTERDISCIPLINARY

Company: Department of the Navy - STRATEGIC SYSTEMS PROGRAMS (SSP)

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Sep 30, 2024

This flyer notifies interested applicants of anticipated vacancies and provides instructions on how to apply. It also notes that notice of result letters will not be sent to applicants who respond to the flyer.

Policy Analyst

Company: Department of Labor - Women's Bureau

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The position is located in the Department of Labor's Women's Bureau, focusing on research and policy analysis for women's employment issues.

Data Scientist (Interdisciplinary)

Company: Department of the Navy - Office of Naval Research

Location: Naval Research Laboratory, Washington, District of Columbia Naval Research Laboratory, Washington, District of Columbia

Posted Sep 30, 2024

The job posting is for a Data Scientist Interdisciplinary position at the NAVAL RESEARCH LABORATORY. Interested applicants must follow the application directions to be considered.

Supervisory Program Management Specialist

Company: Department of Commerce - Office of the Secretary

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This vacancy is for a Supervisory Program Management Specialist in the Office of Facilities and Environmental Quality within the Department of Commerce.

Lead Management Analyst

Company: Department of the Treasury - Treasury, Departmental Offices

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The position is located in the Department of Treasury Departmental Offices Assistant Secretary for Management and Chief Financial Officer Treasury Operations Business Services Administrative Services Branch ASB.

Budget Analyst

Company: Department of Housing and Urban Development - Assistant Secretary for Community Planning and Development

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is located at the Department of Housing and Urban Development as Asst Secretary for Community Planning and Development. It is also open to Status eligibles.

Radiology Physician - Seattle/Tacoma, Washington

Company: Inspire Healthcare

Location: Tacoma, Washington

Posted Sep 30, 2024

Inspire Healthcare, a radiologist group, offers high-quality, patient-centered care in the Seattle and Tacoma areas. They provide over 1.4 million interpretations annually, serving 13 hospitals, 2 emergency departments, 12 outpatient centers, and 40 related medical clinics. The group specializes in various fields including neuroradiology, musculoskeletal, radiology, breast imaging, PET/CT, pediatric, cardiovascular, thoracic, interventional, neurointerventional, and body imaging. They offer a partnership track with a starting salary of $325-350k per year, signing bonuses, and comprehensive benefits. Inspire Healthcare emphasizes personal relationships, providing 24/7 support and focusing on customer service.

Crisis Operations Specialist

Company: Other Agencies and Independent Organizations - U.S. Agency for International Development

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is located in the Program Learning and Innovation Division with the Office of Transition Initiatives in the Bureau for Conflict Prevention and Stabilization in the Ronald Reagan Building and International Trade Center 1300 Pennsylvania Ave NW Washington DC at the US Agency for International Development USAID.

A WA Facility Is Looking for a Locum Tenens Teleradiologist CPH# JOB-2979108

Company: CompHealth

Location: Washington

Posted Sep 30, 2024

CompHealth offers telehealth opportunities and locum tenens assignments, providing better pay, weekly deposits, free housing, travel arrangements, malpractice coverage, and simplified credentialing. They specialize in connecting healthcare providers with suitable jobs based on their lifestyle preferences.

Information Systems Specialist, CG-301-13

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is located in the Division of Administration in Arlington VA of the Federal Deposit Insurance Corporation. The incumbent of this position will support critical technology systems and solutions and automate operational activities and reports.

Telehealth: Locums Job in WA for Radiologist CPH# JOB-2915505

Company: CompHealth

Location: Olympia, Washington

Posted Sep 30, 2024

CompHealth offers telehealth opportunities and locum tenens assignments, providing better pay, housing, travel, and malpractice coverage. They simplify the credentialing process and offer a dedicated recruiter for personalized service. The company specializes in connecting healthcare providers with suitable job opportunities based on their lifestyle preferences.

Budget Analyst

Company: Department of Housing and Urban Development - Assistant Secretary for Community Planning and Development

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is located at the Department of Housing and Urban Development as Asst Secretary for Community Planning and Development. It is also open to Status eligibles.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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