Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Body Imaging Radiology Physician - Seattle/Tacoma, Washington

Company: Inspire Healthcare

Location: Tacoma, Washington

Posted Sep 30, 2024

Inspire Healthcare, a radiologist group, offers high-quality, patient-centered care in the Seattle and Tacoma areas. They provide over 1.4 million interpretations annually, serving 13 hospitals, 2 emergency departments, 12 outpatient centers, and over 40 related medical clinics. The group specializes in various fields including neuroradiology, musculoskeletal, radiology, breast imaging, PET/CT, pediatric, cardiovascular, thoracic, interventional, neurointerventional, and body imaging. They offer a partnership track with a starting salary of $325-350k per year, signing bonuses, and comprehensive benefits. Inspire Healthcare emphasizes personal relationships, providing 24/7 support and focusing on customer service.

Breast Imaging Radiology Physician - Seattle/Tacoma, Washington

Company: Inspire Healthcare

Location: Tacoma, Washington

Posted Sep 30, 2024

Inspire Healthcare, a radiologist group, offers high-quality, patient-centered care in the Seattle and Tacoma areas. They provide over 1.4 million interpretations annually, serving 13 hospitals, 2 emergency departments, 12 outpatient centers, and over 40 related medical clinics. The group specializes in various fields including neuroradiology, musculoskeletal, radiology, breast imaging, PET/CT, pediatric, cardiovascular, thoracic, interventional, neurointerventional, and body imaging. They offer a partnership track with a starting salary of $325-350k per year, signing bonuses, and comprehensive benefits. Inspire Healthcare emphasizes personal relationships and customer service, providing 24/7 support to physicians and healthcare staffing services nationwide.

Engineering Technician (Electrical)

Company: Department of Energy - Bonneville Power Administration

Location: Vancouver, Washington Vancouver, Washington

Posted Sep 30, 2024

The position is for an Engineering Technician in Transmission Services, performing engineering design and implementation to support BPAs electrical transmission systems and facilities.

Engineering Technician (Electrical)

Company: Department of Energy - Bonneville Power Administration

Location: Vancouver, Washington Vancouver, Washington

Posted Sep 30, 2024

The position is for an Engineering Technician in Transmission Services, performing engineering design and implementation to support BPAs electrical transmission systems and facilities.

Fellow (Director's Financial Analyst)

Company: Other Agencies and Independent Organizations - Consumer Financial Protection Bureau

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Bureaus Directors Financial Analyst Program is a two-year rotational analyst program that gives recent college graduates the opportunity to work with senior-level executives on critical issues in consumer financial markets.

VP, Product Management

Company: Shopmonkey

Location: Washington DC

Posted Sep 30, 2024

Shopmonkey is looking for a Vice President of Product who can lead the product team to new heights. The role requires a scrappy, hands-on leader who can inspire a team and make data-driven decisions. The company offers a competitive salary range of $190,000 to $250,000, plus benefits and equity.

Lead Library Technician (Copyright)

Company: Legislative Branch - Library of Congress

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This is a nonsupervisory bargaining unit position located in the InProcessing Section Material Control and Analysis Division Office Assistant Register and Director of Operations Copyright Office.

Store Associate

Company: Department of Defense - Defense Commissary Agency

Location: Naval Air Station Whidbey Island, Washington Naval Air Station Whidbey Island, Washington

Posted Sep 30, 2024

Store Associates work in retail areas of Defense Commissary Agency stores, performing various duties such as handling and stocking items, and checking out customer purchases.

Supervisory International Relations Officer

Company: Department of Labor - Bureau of International Labor Affairs

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The job description for a Supervisory International Relations Officer includes managing a division and policy activities, with a 5-day minimum onsite work requirement.

Training and Program Development Specialist

Company: Department of Justice - Community Relations Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The position is for a Training and Program Development Specialist in the Office of the Director, reporting to the Director of Training and Program Development. The job involves national training and program initiatives for the Community Relations Service.

Meatcutting Worker

Company: Department of Defense - Defense Commissary Agency

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Sep 30, 2024

The purpose of this position is to assist full performance meatcutters by performing simpler tasks when processing beef, pork, veal, and lamb into retail and ready-to-eat cuts for sale to patrons.

Utility Systems Repairer-Operator Leader

Company: Other Agencies and Independent Organizations - Smithsonian Institution

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is located in Smithsonian Institutions Office of Smithsonian Facilities. The incumbent serves under the general supervision of the Utility Systems RepairerOperator USRO Supervisor and performs a variety of technical and leadership duties.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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