Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

SEXUAL VIOLENCE PREVENTION SPECIALIST (PREV WF)

Company: Department of the Army - Army National Guard Units

Location: Camp Murray, Washington Camp Murray, Washington

Posted Sep 30, 2024

This is a job posting for a Washington National Guard Title 5 Excepted Service Technician position. The job is located in Washington and is a temporary excepted service position.

Advanced Practice Nurse - Acute Psychiatric Unit

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Spokane, Washington Spokane, Washington

Posted Sep 30, 2024

The psychiatric ARNP provides comprehensive psychiatric evaluation and treatment to Veteran patients as a member of a multi-disciplinary treatment team, demonstrating leadership experience and creative approaches to management of complex patient care.

Biological Science Technician

Company: Department of Agriculture - Agricultural Research Service

Location: Prosser, Washington Prosser, Washington

Posted Sep 30, 2024

This position involves research to enhance the quality, sustainability, and production of horticultural crops through improved management practices.

A Locum Tenens Pediatric Hospitalist Is Wanted in WA CPH# JOB-2974352

Company: CompHealth

Location: Aberdeen, Washington

Posted Sep 30, 2024

CompHealth offers comprehensive locums support for Pediatric Hospitalists in Aberdeen, Washington. They handle credentialing, housing, travel arrangements, and negotiate better pay. The role involves managing level 1 nursery, peds floor, deliveries, and intubation cases. CompHealth simplifies the credentialing process and provides malpractice coverage.

Washington Facility Is Seeking a Locum Tenens Pediatric Hospitalist CPH# JOB-2974838

Company: CompHealth

Location: Washington

Posted Sep 30, 2024

CompHealth offers a comprehensive range of services for Pediatric Hospitalists in Washington, including housing, travel arrangements, credentialing, licensing, and more. They negotiate better pay, arrange complimentary housing and travel, and provide comprehensive malpractice coverage. Their specialized recruiters handle every detail, ensuring a smooth process for the healthcare providers.

Communications Specialist (Open to both U.S. Citizens and Federal Employees)

Company: Department of Transportation - Federal Highway Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Communications Specialist will be responsible for administering and maintaining a public information program for the FHWA using social media and web 20 strategies and applications.

Senior Financial Analyst, CG-1160-13/14

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is located in the Division of Insurance and Research Large Bank Pricing Section responsible for implementing and monitoring the Corporations riskbased deposit insurance assessment program for Large Banks.

Emergency Management Specialist (Recovery)

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The ideal candidate is a proactive high-performing individual with exceptional multitasking abilities and experience managing projects, developing reports, plans, supporting and/or creating exercises, and demonstrating strong written and oral communication skills.

Administrative Specialist (Open to both U.S. Citizens and Federal Employees)

Company: Department of Transportation - Maritime Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is established to assist in providing and obtaining management services for the Office of the Maritime Administrator.

Territory Development Manager- DC & MD

Company: Inspira Marketing

Location: Washington DC

Posted Sep 30, 2024

The job description is for a Territory Development Manager at Inspira Marketing, responsible for driving sales volume growth, distribution, and brand presence for Diageo Beer Company. The role requires strong influencing and negotiation skills, and a proven track record of collaborating and accountability for performance management.

Physician - Supervisory Psychiatrist

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Spokane, Washington Spokane, Washington

Posted Sep 30, 2024

The incumbent serves as the Supervisor for Acute Psychiatric Services in the Behavioral Health Service.

Staff Accountant

Company: Department of Commerce - Commerce, International Trade Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The International Trade Administration Enforcement amp Compliance is hiring multiple Staff Accountant positions. The job announcement is open for 6 months or until all vacancies are filled.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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