Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Chief Counterintelligence and Export Control Section (Supvy Attorney-Advisor)

Company: Department of Justice - Offices, Boards and Divisions

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Chief of the Counterintelligence and Export Control Section investigates and prosecutes cases affecting national security and foreign relations.

Pediatrician opening in Washington

Company: Archway Physician Recruitment

Location: Moses Lake, Washington

Posted Sep 30, 2024

A pediatrician position is available in Moses Lake, Washington, in a well-established and respected practice. The role is full-time and permanent, with a standard five-day work week. The practice is affiliated with Children's Hospital in Spokane and Seattle, and offers a nurturing environment open to mentoring recent graduates. The clinic is equipped with onsite lab, X-ray, CT scan, MRI, and integrated behavioral health services. The compensation includes a first-year salary guarantee, up to 11 weeks of time off, relocation expenses, continuing medical education allowance, and generous healthcare benefits. The practice is committed to health equity and diversity inclusion, and offers a one-year physician partnership track, internal student loan repayment, and physician leaders at all levels. The ideal candidate should be board certified or board eligible, have excellent communication skills, and be fully vaccinated against COVID-19.

A Facility in WA Needs a Locums Pediatrician CPH# JOB-2983346

Company: CompHealth

Location: Washington

Posted Sep 30, 2024

CompHealth offers comprehensive locums support for pediatricians, including job search, credentialing, housing, travel arrangements, and better pay. They simplify the process and provide malpractice coverage, with a dedicated recruiter for personalized service.

Teacher - Special Education (Special Education Teacher)

Company: Department of Justice - Justice, Bureau of Prisons/Federal Prison System

Location: Seatac, Washington Seatac, Washington

Posted Sep 30, 2024

The agency fosters a humane and secure environment, ensuring public safety and preparing individuals for successful reentry into their communities. Their diverse and innovative workforce creates a strong foundation of safety and security through principles of humanity and normalcy.

Intelligence Research Specialist (Protective Intelligence Analyst)

Company: Judicial Branch - Supreme Court of the United States

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This is a fulltime position with the Marshals Office Police Protective Intelligence Unit PIU at the Supreme Court of the United States in Washington DC.

Aviation Safety Technician

Company: Department of Transportation - Federal Aviation Administration

Location: Spokane Valley, Washington Spokane Valley, Washington

Posted Sep 30, 2024

The incumbent serves as an Aviation Safety Technician, providing technical support to Aviation Safety Inspectors and the public, performing various certification, surveillance, and investigation duties.

PROGRAM ANALYST

Company: Department of the Navy - Naval Sea Systems Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Sep 30, 2024

This flyer notifies interested applicants of anticipated vacancies and provides instructions on how to apply. It also notes that notice of result letters will not be sent to applicants who respond to the flyer.

Investigator

Company: Court Services and Offender Supervision Agency for DC - Court Services and Offender Supervision Agency for DC - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The position is located in the Office of Investigations Compliance and Audits, responsible for reviewing and proposing standards of conduct for agency employees and investigating violations.

Attorney- Advisor

Company: Department of Transportation - Office of the Secretary of Transportation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The selectee will serve as the primary legal advisor to the General Counsel and Deputy General Counsels, often acting on their behalf on matters involving operational issues related to the Department's policies and programs.

Safety and Occupational Health Specialist

Company: Legislative Branch - Architect of the Capitol

Location: Washington DC

Posted Sep 30, 2024

The position is for a Safety and Occupational Health Specialist in the Architect of the Capitol Office of the Chief of Operations Superintendent. The role involves developing safety program requirements, performing safety inspections, and providing information on existing program policies and requirements.

Nurse Practitioner Geriatrics

Company: PeaceHealth

Location: Bellingham, Washington

Posted Sep 30, 2024

The Center for Senior Health (CSH) is seeking a Board Certified Nurse Practitioner with at least 2 years of post-training experience and a demonstrated interest in caring for geriatric patients. The ideal candidate should be passionate about quality outcomes with Chronic Disease. CSH offers comprehensive ambulatory care for adults aged 65 and over, with a dedicated and collegial team in a supportive environment. The position can be 0.8 FTE - 1.0 FTE, with full-time benefits available. Located near PeaceHealth St. Joseph Medical Center, Bellingham, WA offers a blend of urban living and outdoor recreation. PeaceHealth provides a comprehensive benefits package, including a guaranteed first-year income of $130,000 for a 1.0 FTE.

Legal Assistant (OA)

Company: Department of Labor - Office of the Secretary of Labor

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is located in the Office of the Consolidated Adjudicatory Boards, which are independent quasijudicial bodies with jurisdiction to hear and decide appeals from decisions from the lower administrative bodies within the Department of Labor.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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