Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Washington Facility Is Searching for a Locums Otolaryngologist GMS# JOB-2985024

Company: Global Medical Staffing

Location: Tacoma, Washington

Posted Sep 30, 2024

The text describes a job opportunity in otolaryngology in Tacoma, Washington. The employer offers competitive compensation, pre-paid travel and housing, and paid malpractice insurance. The company has a global reach and personal service, being part of the CHG Healthcare family. They also support the Making a Difference Foundation, providing additional opportunities for physicians to help where it's needed most.

PROGRAM ANALYST

Company: Department of the Navy - Naval Sea Systems Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Sep 30, 2024

This flyer notifies applicants of anticipated vacancies and provides instructions on how to apply. It also mentions the Direct Hire Acquisition Authority BusinessTechnical Mgmt and the competitive service.

INVESTIGATIVE ASSISTANT

Company: Department of Defense - Defense Counterintelligence and Security Agency

Location: Tacoma, Washington Tacoma, Washington

Posted Sep 30, 2024

The incumbent serves as an Investigative Assistant in the Federal Investigative Program of DCSA, performing technical and administrative duties.

Supervisory Pretrial Services Officer (Deputy Assistant Director of Pre-Release and Testing)

Company: Court Services and Offender Supervision Agency for DC - Pretrial Services Agency

Location: Washington DC

Posted Sep 30, 2024

The Office of PreRelease and Testing is looking for an individual to serve as the Deputy Assistant Director. The role involves supervisory or leadership skills in a criminal justice or human services program environment.

Deputy Chief Counsel

Company: Department of the Treasury - Alcohol and Tobacco Tax and Trade Bureau

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

TTBs mission is steeped in Americas history, dedicated to collecting excise taxes and ensuring alcohol beverages are labeled and marketed by law. They ranked 35th of 432 top 10 on agency subcomponents of 2022s Best Places to Work.

Fire Protection Equipment Mechanic Worker

Company: Legislative Branch - Architect of the Capitol

Location: Washington DC

Posted Sep 30, 2024

This position is located in the Architect of the Capitol Senate Office Buildings Assistant Superintendent Facilities Operations Division Fire Electronics Branch. The incumbent is a full performance level Fire Protection Equipment Mechanic Worker who performs fire protection servicing work.

Regional Performance Improvement Specialist

Company: Department of the Navy - Commander, Navy Installations

Location: Keyport, Washington Keyport, Washington

Posted Sep 30, 2024

The position is designed to create and manage a new employee experience program for the Navy Region NW, overseeing all aspects of employee integration from initial onboarding to ongoing engagement, with a focus on enhancing employee satisfaction and retention.

Nurse Practitioner Neurosurgery (Kadlec Regional Medical Center)

Company: Kadlec Regional Medical Center

Location: Richland, Washington

Posted Sep 30, 2024

Kadlec Regional Medical Center in Richland, Washington is seeking a full-time Nurse Practitioner Neurosurgery. The position offers a competitive salary between $127,800 and $183,488 per year, with a 36-hour work week and inpatient responsibilities. The medical center is nationally recognized, with a Level II Trauma Center and a 5-star rating from CMS. Richland, the location, offers a high quality of life with abundant outdoor recreation, excellent education, and a thriving wine industry.

Special Assistant United States Attorney (SAUSA) - Uncompensated

Company: Department of Justice - Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This is a challenging career opportunity with a diverse workforce, dedicated to protecting Americans and their constitutional freedoms.

A Locums Otolaryngologist Is Wanted in Washington CPH# JOB-2984899

Company: CompHealth

Location: Tacoma, Washington

Posted Sep 30, 2024

CompHealth is a healthcare staffing company that simplifies the locums process for providers. They offer services such as job search, credentialing, housing, travel arrangements, and negotiating better pay. They specialize in connecting healthcare providers to communities in need, with a focus on excellent customer service. The text specifically mentions a job opportunity in Otolaryngology in Tacoma, Washington, with requirements including BC or BE, BLS, and 4-6 phone consults per 24-hour call shift.

Nurse Practitioner Gastroenterology (Swedish Issaquah Campus)

Company: Swedish Health Services

Location: Issaquah, Washington

Posted Sep 30, 2024

The Swedish Digestive Health Institute is offering a full-time nurse practitioner position in Ballard or First Hill, Washington. This role involves providing outpatient care and contributing to the growth of the practice. The successful candidate will work at a state-of-the-art facility in Seattle, with compensation between $119,015 and $156,607 per year. At least 1 year of experience is required. Swedish Medical Center, where the position is based, is a comprehensive health network with a reputation for excellence and innovative medical research.

Financial Specialist - DIRECT HIRE

Company: Department of Transportation - Federal Transit Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The job description is for a Financial Specialist at the Federal Transit Administration, providing support to the agency in enhancing stewardship, accountability, and organizational excellence.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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