Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Otolaryngologist Is Wanted for Locums Coverage in WA CPH# JOB-2970591

Company: CompHealth

Location: Washington

Posted Sep 30, 2024

CompHealth is offering a locum tenens position in Otolaryngology in Washington. The job involves managing an average of 15-20 patients daily, performing both adult and pediatric ENT procedures, and handling credentialing and DEA requirements. CompHealth will take care of housing, travel, malpractice coverage, and pay, with weekly deposits. The company, founded in 1979, is a leading healthcare staffing provider, known for personalized job matching and excellent customer service.

Information Technology Specialist

Company: Department of Agriculture - Office of the Chief Economist

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is located in the US Department of Agriculture's Office of the World Agricultural Outlook Board.

Data Scientist (Information Analyst)

Company: Department of Transportation - Federal Aviation Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The text describes a Data Scientist's role within the Federal Aviation Administration, researching and analyzing data for aviation safety projects.

Registered Nurse - Geriatrics

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Tacoma, Washington Tacoma, Washington

Posted Sep 30, 2024

The American Lake Community Living Center is a lakeside facility with 83 beds, designed around a main street corridor with branching neighborhoods, emphasizing social environment and patient wellbeing.

Exhibits Specialist

Company: Other Agencies and Independent Organizations - Smithsonian Institution

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Smithsonian Institution is a national museum complex with 21 museums and the National Zoo, dedicated to education and research.

Contract Specialist

Company: Other Agencies and Independent Organizations - Federal Retirement Thrift Investment Board

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Federal Retirement Thrift Investment Board is looking for a highly qualified individual to serve as a Contract Specialist.

Physical Therapist - Weekend Option - Premium Pay

Company: Mercy

Location: Washington, Missouri

Posted Sep 30, 2024

Mercy is a healthcare organization that values compassionate care and exceptional service. They offer careers that align with individual skills and heart, and have been recognized as a 'Top 100 Places to Work' by Modern Healthcare Magazine. Benefits include sign-on bonus, comprehensive health coverage, PTO, tuition reimbursement, and retirement funds. The role involves providing treatment to individuals with neuromusculoskeletal dysfunctions, with opportunities for advancement and innovation in healthcare. Mercy seeks candidates with a positive outlook, strong advocacy, and a commitment to delivering excellent care.

Director, Office of Site Remediation Enforcement

Company: Other Agencies and Independent Organizations - Environmental Protection Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This Senior Executive Service SES position is in the Office of Enforcement and Compliance Assurance. The position is office-centered and requires physical presence at the duty station. EPA offers work-from-home and work schedule flexibilities.

Interdisciplinary

Company: Department of the Army - United States Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Sep 30, 2024

The job posting is for a Direct Hire Authority position at Joint Base Lewis-McChord Washington. The position is for the Directorate of Public Works and requires a resume to be submitted. The resume should be limited to 5 pages.

Supervisory Social Worker

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is eligible for the Education Debt Reduction Program, which reimburses student loan payments. To be eligible, you must meet specific requirements and submit your application within four months of appointment.

Orthopedic Surgeon (Adult Reconstruction) opening in Washington

Company: Archway Physician Recruitment

Location: Pullman, Washington

Posted Sep 30, 2024

An orthopedic surgeon position for adult reconstruction is available in Pullman, WA. The city offers a mix of small-town comforts and cosmopolitan amenities, with a diverse population due to Washington State University. The compensation package includes a 2-year guarantee, base salary, production pay, signing incentive, relocation assistance, loan repayment, malpractice coverage, CME, stipend, 401K match, and health and dental benefits. The salary range is $245,812 to $271,687.

Information Technology Specialist

Company: Department of Agriculture - Office of the Chief Economist

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is located in the US Department of Agriculture's Office of the World Agricultural Outlook Board.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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