Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Physician (Dermatologist)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Spokane, Washington Spokane, Washington

Posted Sep 30, 2024

A dermatology physician manages patient care and workload, including clinical, administrative, academic, and research components.

Medical Technologist/MLS - Full Time Nights

Company: Mercy

Location: Washington, Missouri

Posted Sep 30, 2024

Mercy is a healthcare organization that values compassionate care and exceptional service. They offer competitive benefits, including health, vision, and dental coverage, PTO, tuition reimbursement, and employer-matched retirement funds. Mercy is seeking a certified MLS/MT or equivalent for a position that qualifies for a $10,000 sign-on bonus. The role involves performing and interpreting complex laboratory analysis on patient specimens to aid in patient diagnosis. Mercy is committed to a supportive community, advanced technology, and innovative procedures, offering opportunities for career growth and transformation in healthcare.

CYP Custodian BRITC

Company: Department of the Navy - Commander, Navy Installations

Location: Bremerton, Washington Bremerton, Washington

Posted Sep 30, 2024

The Child and Youth Program Custodian position provides labor and cleaning tasks for various facilities.

Business and Industry Specialist (Direct Hire)

Company: Department of Commerce - Commerce, International Trade Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This is a job vacancy announcement for a Business and Industry Specialist Direct Hire in the International Trade Administration.

Environmental Engineer

Company: Department of the Navy - Office of Naval Research

Location: Naval Research Laboratory, Washington, District of Columbia Naval Research Laboratory, Washington, District of Columbia

Posted Sep 30, 2024

The job posting is for an Environmental Engineer position at the Naval Research Laboratory. Interested applicants must follow the application instructions to be considered.

Locum Tenens Job in WA for Obstetrics/Gynecologist CPH# JOB-2984075

Company: CompHealth

Location: Tacoma, Washington

Posted Sep 30, 2024

CompHealth, a reputable healthcare staffing company founded in 1979, offers a locums assignment in Tacoma, Washington for an OB/GYN. They leverage their extensive network to find the perfect fit, handle credentialing, negotiate better pay, arrange housing and travel, and provide comprehensive malpractice coverage. The assignment requires active state license, BC or BE, ACLS and BLS, and DEA. The recruiter will manage all details and provide access to an online portal for assignment information.

Nutritionist

Company: Department of Agriculture - Foreign Agricultural Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Foreign Agricultural Service FAS links US agriculture to the world, improving foreign market access for US food and agricultural products, and providing food aid and technical assistance to foreign countries.

FINANCIAL INTERNAL CONTROL ANALYST

Company: Department of the Air Force - Air National Guard Units

Location: Camp Murray, Washington Camp Murray, Washington

Posted Sep 30, 2024

This is a job posting for a Financial Internal Control Analyst position in the Washington Air National Guard.

Document Control Officer

Company: Legislative Branch - Senate

Location: Washington DC

Posted Sep 30, 2024

The Senate Security Office is seeking a Document Control Specialist. The vacancy announcement and application can be found on the United States Senate Career Page.

Mercy Washington THM Nursing Candidates

Company: Mercy

Location: Washington, Missouri

Posted Sep 30, 2024

Mercy Hospital Washington is offering various incentives for nurses, including sign-on bonuses, relocation assistance, education assistance, and loan forgiveness programs. They provide comprehensive benefits such as day-one insurance, PTO, retirement funds, shift differentials, and competitive salaries. Mercy is a faith-based ministry that encourages professional growth and invests in its employees through scholarships, referral bonuses, and tuition reimbursement. The hospital values patient rights and confidentiality, and nurses are expected to maintain professional accountability for patient care.

Supervisory Information Technology Specialist

Company: Legislative Branch - Library of Congress

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is located in the End User Computing Section of the IT End User Services Division.

FINANCIAL INTERNAL CONTROL ANALYST

Company: Department of the Air Force - Air National Guard Units

Location: Camp Murray, Washington Camp Murray, Washington

Posted Sep 30, 2024

This is a job posting for a Financial Internal Control Analyst position in the Washington Air National Guard.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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