Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Assistant General Counsel (Enforcement & Intelligence)

Company: Department of the Treasury - Treasury, Departmental Offices

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The incumbent is an Assistant General Counsel in the Office of the General Counsel, responsible to the Secretary of the Treasury for legal activities and supervision of the Legal Division.

IT Specialist - Presidential Innovation Fellow (2210)

Company: General Services Administration - Technology Transformation Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Presidential Innovation Fellows program pairs entrepreneurs and technologists with federal civil servants to tackle national challenges. Fellows work as senior advisors for 12-24 months, shaping policy and advancing technology for public good.

Attorney (Litigation)

Company: Other Agencies and Independent Organizations - Federal Election Commission

Location: Washington DC

Posted Sep 30, 2024

The position involves serving as an Attorney in the Litigation Division, handling cases in federal district and appellate courts, and dealing with cutting edge First Amendment issues.

Attorney-Advisor (Contract)

Company: Other Agencies and Independent Organizations - Smithsonian Institution

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Smithsonian Institution is a large museum complex with 21 museums and the National Zoo. The Office of Contracting and Personal Property Management is responsible for planning and managing various programs.

Advanced Practice Provider (O-3/O-4/O-5 Billet) Non-Supervisory

Company: Department of Homeland Security - Immigration and Customs Enforcement

Location: Tacoma, Washington Tacoma, Washington

Posted Sep 30, 2024

This position is located within the Department of Homeland Security DHS Immigration and Customs Enforcement ICE Enforcement and Removal Operations ERO ICE Health Service Corps IHSC Office of Deputy Assistant Director of Clinical Services. It is a nonsupervisory position open to USPHS officers and Call to Active Duty CAD candidates.

Obstetrics/Gynecologist Is Wanted for Locum Tenens Assistance in WA CPH# JOB-2982597

Company: CompHealth

Location: Washington

Posted Sep 30, 2024

CompHealth is a healthcare staffing company that simplifies the locums process for OB/GYN professionals. They handle credentialing, housing, travel arrangements, and negotiate better pay. They offer weekly deposits, malpractice coverage, and a user-friendly online portal for assignment details. Their specialized recruiters take care of every detail, allowing professionals to focus on patient care.

Director, Planning and Design Division

Company: Legislative Branch - Architect of the Capitol

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Architect of the Capitol is hiring a Director for the Planning and Design Division, responsible for planning, design, sustainability, and policy formulation.

A WA Facility Needs a Locum Tenens Obstetrics/Gynecologist CPH# JOB-2977306

Company: CompHealth

Location: Enumclaw, Washington

Posted Sep 30, 2024

CompHealth, a reputable healthcare staffing company founded in 1979, offers a wide range of benefits for locums assignments. They leverage their extensive network to find the perfect OB/GYN assignment in Enumclaw, Washington. The role involves clinic care, OB & GYN call coverage, and handling low & high-risk pregnancies. CompHealth simplifies the credentialing process, arranges housing and travel, and provides comprehensive malpractice coverage. They negotiate better pay, deposit it weekly, and offer an online portal for assignment details and time entry.

Principal Deputy Director Departmental Ethics Office

Company: Department of the Interior - Office of the Solicitor

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Department of the Interior structures its SES positions into categories to determine the minimum pay. The minimum pay for this position is $19190000.

Obstetrics/Gynecologist Is Needed for Locums Assistance in WA CPH# JOB-2985736

Company: CompHealth

Location: Washington

Posted Sep 30, 2024

CompHealth, a leading healthcare staffing company, offers specialized teams for various aspects of locum tenens work, including housing, travel arrangements, credentialing, and licensing. They provide better pay, weekly deposits, complimentary housing and travel, and comprehensive malpractice coverage. The company simplifies the credentialing and privileging process and offers an online portal for assignment details and time entry. They focus on connecting healthcare providers with suitable job opportunities based on their lifestyle preferences.

Electrical Engineer (Interdisciplinary)

Company: Department of the Army - United States Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Sep 30, 2024

The job posting is for a Director of Public Works position at US Army IMCOM, Joint Base Lewis-McChord, WA. The job requires a resume to be submitted, and only the first 5 pages will be reviewed.

Senior Attorney (Policy Advisor)

Company: Other Agencies and Independent Organizations - Surface Transportation Board

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Senior Attorney Policy Advisor position provides legal, administrative, and policy expertise to resolve complex passenger rail matters.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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