Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Physical Therapy Assistant

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Sep 30, 2024

This job posting is for a position in the Physical Medicine and Rehab Department at Madigan Army Medical Center in Tacoma, WA. The job is a direct hire and may offer salary negotiation and recruitment or relocation incentives.

Operations Support Specialist (Quality Control Analyst)

Company: Judicial Branch - U.S. Courts

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Operations Support Specialist Quality Control Analyst position is located in the Clerks Office of the United States Judicial Panel on Multidistrict Litigation. The role reports to the Operations Supervisor and provides guidance and instruction to the Clerks office staff.

A Facility in WA Is Looking for a Locums Obstetrics/Gynecologist CPH# JOB-2975468

Company: CompHealth

Location: Tacoma, Washington

Posted Sep 30, 2024

CompHealth is offering an OB/GYN locum tenens position in Tacoma, Washington. The position includes handling all details like housing and credentialing, negotiating better pay, and providing comprehensive malpractice coverage. The company has been in business since 1979 and is known for connecting healthcare providers with suitable job opportunities.

Attorney-Advisor

Company: Department of Justice - Offices, Boards and Divisions

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The text is a public notice flyer about a job application process. It provides information on how to apply and learn more about the agency.

RN Case Manager Liaison Nurse - Inpatient Discharge Planning 1.0 FTE Onsite Swedish First Hill - Seattle WA 5K SOB

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Sep 30, 2024

The Care Manager position at Swedish First Hill in Seattle offers a sign-on bonus of $5K for eligible external hires. The role involves managing patient care transitions, coordinating interventions, and advocating for patient needs. The ideal candidate should have a Bachelor's degree, RN license, and at least three years of recent clinical experience. Preferred qualifications include experience in utilization review, ambulatory case management, or disease management.

Social Worker (Forensic Social Worker/Forensic Professional Counselor)

Company: Non-Federal Civilian Customers - Public Defender Service for the District of Columbia

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Public Defender Service for the District of Columbia is looking for the best talent to join their organization.

Locums Opportunity in Washington for Obstetrics/Gynecologist CPH# JOB-2948563

Company: CompHealth

Location: Federal Way, Washington

Posted Sep 30, 2024

CompHealth offers comprehensive services for healthcare providers, including credentialing, travel, housing, and malpractice coverage. They specialize in connecting providers with suitable jobs based on their lifestyle preferences. The text highlights their extensive capabilities, scale, and commitment to delivering on details that matter to providers. They negotiate better pay, arrange housing and travel, and simplify the credentialing process. Their dedicated recruiters handle every detail, ensuring a smooth experience for providers.

Recreation Assistant - Liberty

Company: Department of the Navy - Commander, Navy Installations

Location: Everett, Washington Everett, Washington

Posted Sep 30, 2024

The Morale Welfare and Recreation department provides fitness, recreation, lodging, and food and beverage programs for service members and their families.

Real Estate Attorney

Company: Other Agencies and Independent Organizations - U.S. Postal Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The United States Postal Service is seeking a highly motivated and experienced attorney for a challenging and exciting opportunity in the Law Departments Facilities Group.

Financial Specialist

Company: Judicial Branch - U.S. Courts

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is located in the Administrative Services Division Financial Department of the Clerks Office of the United States District and Bankruptcy Courts for the District of Columbia.

Staff Attorney

Company: Judicial Branch - U.S. Courts

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The United States Judicial Panel on Multidistrict Litigation is accepting applications for a fulltime permanent position of Staff Attorney. The position reports to the Panel Executive and provides legal analysis and advice on multidistrict litigation dockets.

Trial Attorney

Company: Department of Justice - Offices, Boards and Divisions

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Torts Branch defends the United States and its employees in tort litigation, ensuring appropriate compensation for rare cases where people are harmed by covered vaccines.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages