Customer Service Jobs

1,441,418 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Senior Financial Analyst - Corporate Finance

Company: Webflow

Location: USA

Posted Nov 26, 2025

Webflow seeks a Senior Financial Analyst to join their remote-first team, offering competitive compensation, equity, comprehensive benefits, and opportunities to shape the future of digital experiences through innovative financial modeling and strategic planning.

Senior Backend Engineer - Assets

Company: Webflow

Location: USA

Posted Nov 26, 2025

Webflow is building a next-generation AI-native Digital Asset Manager as a core component of their Digital Experience Platform. The company is looking for a Senior Backend Engineer to collaborate with cross-functional teams and solve complex technical challenges. The role offers remote work, competitive compensation, and benefits.

Manager - Volunteer Engagement

Company: Blue Star Families

Location: USA

Posted Nov 26, 2025

Blue Star Families is a nonprofit dedicated to supporting military and veteran families. The Manager Volunteer Engagement role ensures consistent volunteer systems, onboarding, and recognition programs across chapters. The role requires collaboration, partnership building, and improving volunteer processes.

Project Manager

Company: Cyderes

Location: USA

Posted Nov 26, 2025

Cyderes is a cybersecurity company that helps organizations manage IAM exposure, mitigate risks, and respond to threats with MDR services. They offer a Project Manager role to oversee technical projects, requiring strong organizational, communication, and technical skills. Cyderes is an equal opportunity employer.

Senior Staff Engineer - Online Datastores

Company: Webflow

Location: USA

Posted Nov 26, 2025

Webflow is building the world's leading AI-native Digital Experience Platform as a remote-first company. They are seeking a Senior Staff Engineer Online Datastores to help build and operate reliable, high-performance datastores using Apache Druid, MongoDB, and Postgres. The role involves ensuring high reliability, uptime, and query performance, managing data lifecycle, optimizing performance and cost efficiency, and providing technical leadership and mentorship.

Senior Legal Counsel

Company: Typeform

Location: Germany,Ireland,Netherlands,UK

Posted Nov 26, 2025

The role is for a legal professional with SaaS experience who can blend legal expertise with business acumen, process optimization, and project management skills. The ideal candidate will lead complex vendor and customer negotiations, improve contract workflows, build governance processes, support enterprise sales, and drive cross-functional initiatives. The role requires a qualified lawyer with 4-6 years of experience, SaaS or tech experience, and exposure to commercial and operational areas.

Account Executive - New Verticals

Company: Mercury

Location: USA

Posted Nov 26, 2025

Mercury is a fintech company that has been growing its customer base and expanding into new segments like eCommerce and marketing agencies. They are looking for a thoughtful and driven Account Executive to help founders and business owners discover and thrive with Mercury's financial tools. The role involves owning the end-to-end sales process, collaborating with various teams, and translating customer feedback into product insights.

Director - Actuarial

Company: Strive Health

Location: USA

Posted Nov 26, 2025

This job description outlines the responsibilities of an Actuarial Director role, including team management, financial analysis, and collaboration with cross-functional teams. It specifies qualifications, preferred skills, and a salary range of $130,000-$179,500 annually.

QA Automation Engineer

Company: Masabi

Location: Colombia

Posted Nov 26, 2025

Masabi is seeking a Backend Test Automation Engineer to join their innovative team driving fare payment solutions globally. The role involves testing distributed systems and collaborating with industry leaders. The company emphasizes empowerment, diversity, and purpose-driven work to simplify journeys and improve daily life for millions.

Customer Engineer

Company: Builder.io

Location: USA

Posted Nov 26, 2025

Builder.io is a Visual Development Platform that empowers design and development teams to build digital products using modern workflows powered by AI. The role involves collaborating with engineering, design, and product teams to help customers reimagine how they design, build, and scale digital experiences. Key responsibilities include leading onboarding programs, guiding customers through implementation, collaborating with developers and designers, identifying high-impact workflows, developing enablement resources, and partnering with product and engineering teams.

Senior Counsel - Commercial and Compliance

Company: D-Wave Quantum

Location: Remote

Posted Nov 26, 2025

DWave seeks a Senior Counsel to provide legal expertise in complex transactions and compliance. The role involves drafting agreements, managing risks, and collaborating across teams. The company emphasizes innovation, inclusivity, and career growth.

Staff Software Engineer, Assets - Distributed Systems

Company: Webflow

Location: USA

Posted Nov 26, 2025

Webflow is building an AI-native Digital Experience Platform and a next-generation Digital Asset Manager. They are looking for a Staff Engineer to architect and implement user interfaces, scalable data architectures, and API endpoints. The role offers competitive compensation and benefits, and emphasizes collaboration, mentorship, and inclusive practices.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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