Customer Service Jobs

1,441,418 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Contract Manager, Upmarket - German Speaker

Company: HubSpot

Location: Germany

Posted Nov 26, 2025

The role of a Contract Manager at HubSpot involves handling customer contracts, communicating with customers and internal colleagues, ensuring accurate resolution of inquiries, executing renewals, managing account-related tasks, and collaborating with various teams to drive growth and positive customer experiences. The ideal candidate should have fluency in English and German, negotiation or sales experience, passion for creating great customer experiences, problem-solving skills, prior account management and customer retention experience, clear communication skills, prioritization and organizational skills, and the ability to contribute to a positive team environment.

Director - Partner Field Sales

Company: Tanium

Location: Spain

Posted Nov 26, 2025

Tanium's partner ecosystem is critical for helping customers protect their organization, people, and what matters most. The company's technology allows customers to redefine what's possible with the power of certainty. The Director Partner Field Sales role supports sales leadership and partners to accelerate planning, customer prospecting, and overall new customer and ARR growth. Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering, securing more than 32M endpoints around the world.

Senior Cisco UCCE Support Engineer

Company: TTEC Digital

Location: Philippines

Posted Nov 26, 2025

TTEC Digital is seeking an experienced Cisco UCCE Senior Engineer to join their Contact Center Managed Services team. The role involves scripting and configuring UCCE Dialer applications, managing Cisco Dialer and Acqueon LCM platforms, and collaborating with business teams. The company values employee support and aims to create a thriving workplace. TTEC has been certified as a Great Place to Work for 2024-2025.

Personal Litigation Injury Protection Resolution Specialist

Company: Reserv

Location: USA

Posted Nov 26, 2025

Reserv, an insurtech company, seeks a PIP Resolution Specialist to enhance claims efficiency with competitive benefits and a focus on innovation. The role emphasizes problem-solving, empathy, and technology-driven processes while offering flexible work arrangements and professional development opportunities.

Associate Analyst - Cyber Threat Intelligence

Company: SONY global

Location: USA

Posted Nov 26, 2025

Sony Corporation of America is seeking a remote Associate Analyst Cyber Threat Intelligence role with responsibilities in threat analysis, security incident response, and collaboration across global teams. The position offers competitive pay, comprehensive benefits, flexible work arrangements, and career development opportunities, with a salary range of $85,000-$105,000 and potential bonuses.

Enterprise Solutions Engineer

Company: ElevenLabs

Location: Mexico,Argentina

Posted Nov 26, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. Their mission is to make information accessible in any voice, language, or sound. They offer a Creative Platform and Agents Platform powered by proprietary AI models. They are looking for a Solutions Engineer to scale their technical solutions for enterprise customers.

Principal Platform Architect

Company: Finalsite

Location: USA

Posted Nov 26, 2025

Finalsite is a community relationship management platform for K12 schools, offering websites, communications, mobile apps, enrollment, and marketing services. They seek a Principal Platform Architect to lead the design and evolution of their next-generation platform, focusing on scalability, security, and modernization. The role involves strategic architecture, hands-on engineering, mentoring teams, and driving platform strategy across engineering teams.

Oracle Database and Application Support

Company: NECSWS

Location: UK

Posted Nov 26, 2025

NEC Software Solutions offers a role with hybrid work options, competitive benefits, and opportunities to support public services. The position involves Oracle Database support and collaboration with diverse clients, emphasizing professional growth and impactful work.

Senior Account Executive - eCommerce

Company: Mercury

Location: USA

Posted Nov 26, 2025

Mercury is seeking a seasoned sales professional to join their eCommerce sales team. The role focuses on selling to established high-value midmarket brands generating millions in annual revenue. The successful candidate will own the full sales cycle, build and maintain a high-quality pipeline, conduct in-depth discovery, and collaborate with underwriters and the Relationship Management team. Mercury values diversity and offers a competitive total rewards package.

Counsel - Commercial Contracts

Company: S&P Global

Location: USA

Posted Nov 26, 2025

The role is for a fully remote Counsel Commercial Contracts position at S&P Global Mobility. The position involves drafting, reviewing, and negotiating various commercial contracts, managing the procurement agreement process, and conducting research. The ideal candidate should have a Juris Doctorate degree, at least 3 years of experience in drafting and negotiating contracts, excellent communication and negotiation skills, and a strong work ethic.

Fundraising Data Manager

Company: MissionWired

Location: USA

Posted Nov 26, 2025

MissionWired is a direct marketing agency for nonprofits and Democratic organizations, helping them create fundraising strategies and campaigns. They have worked with various organizations and believe in diversity and inclusion. The company is looking for a fundraising data manager to join their data services team.

Staff Research Scientist - Music

Company: Spotify

Location: Remote

Posted Nov 26, 2025

Spotify is seeking a Staff Research Scientist to join their ArtistFirst AI Music lab, which focuses on developing generative technologies for music to create breakthrough experiences for fans and artists. The role involves conducting groundbreaking research, running large-scale experiments, creating practical applications, collaborating with cross-functional teams, and engaging with the research community. The ideal candidate should have a PhD in a related field, experience in generative modeling or music information retrieval, strong coding skills, and a passion for building products that add value to millions of people.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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