Customer Service Jobs

Positions 1,442,152 Updated daily

Customer Service is reshaping how brands interact with consumers, with AI‑powered chatbots, omnichannel dashboards, and real‑time sentiment analysis driving higher satisfaction scores across e‑commerce, fintech, and cloud‑software sectors. Demand for skilled reps has surged, reflected in 1,765 open positions that offer competitive, fully disclosed salaries and flexible remote arrangements.

Roles range from Frontline Support Specialists who resolve ticket queues in Zendesk, to Technical Support Engineers who troubleshoot SaaS integrations via Jira Service Management, to Customer Success Managers who own lifecycle dashboards in Salesforce Service Cloud. Escalation Specialists and Voice/Chat agents handle high‑impact issues, while CRM Administrators maintain data hygiene and automation scripts for Intercom and Freshdesk.

Transparent pay empowers agents to negotiate overtime, bonus, and skill‑based raises, aligning compensation with CSAT and NPS metrics. It also levels the playing field for multilingual and remote teams, ensuring that every rep sees how their expertise translates into market‑competitive earnings.

Solutions Support Engineer (L5) - Security, Privacy and Assurance

Company: Netflix

Location: Poland

Posted Dec 22, 2025

Netflix's Engineering Enablement Team focuses on improving developer workflows and platform efficiency. The role requires expertise in security, automation, and collaboration across teams, with a strong emphasis on innovation and inclusivity.

Senior Sales Executive Named Accounts – Large Infrastructure Projects

Company: Autodesk

Location: UK,Germany

Posted Dec 22, 2025

Autodesk seeks a Senior Sales Executive to lead infrastructure projects in EMEA, focusing on digital transformation and strategic growth. The role emphasizes collaboration, innovation, and impactful client relationships while offering career development and cultural alignment with a forward-thinking organization.

Delivery Consultant - zLinux

Company: IBM

Location: Multiple Cities

Posted Dec 23, 2025

The text promotes a career at IBM Technology Expert Labs, emphasizing collaborative innovation, career growth, and impactful problem-solving for clients. It highlights technical expertise, cross-functional teamwork, and opportunities to work on complex projects with global teams.

Back-end Developer

Company: IBM

Location: BUDAPEST, HU

Posted Dec 23, 2025

The text describes a developer role involving feature development, code reviews, collaboration with cross-functional teams, maintaining services, documentation, and required expertise in technologies like TypeScript, Node.js, and cloud platforms. It emphasizes Agile methodologies and continuous learning.

Software Manager Exchange

Company: GHX

Location: Louisville

Posted Dec 22, 2025

The role involves leading a development team, designing technical roadmaps, and mentoring peers in an Agile environment using technologies like Angular and Java on AWS.

Package consultant Intern - Commerce Transformation

Company: IBM

Location: Islamabad, PK

Posted Dec 23, 2025

This text promotes a career in IBM Consulting, emphasizing collaboration, innovation, and growth opportunities. It outlines responsibilities involving digital experience design, Adobe tools, and teamwork, while highlighting required skills and preferred experiences in technology and customer journeys.

Senior Design Manager - Reporting

Company: HubSpot

Location: Remote

Posted Dec 22, 2025

This job description highlights a mission-driven UX role at HubSpot, emphasizing collaboration, product innovation, and fostering inclusive teams. It outlines opportunities to shape product strategy, work on impactful projects, and contribute to a psychologically safe work environment with competitive compensation.

Visual Design

Company: IBM

Location: Multiple Cities

Posted Dec 23, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration, innovation, and client impact. Responsibilities include designing user experiences, working with cross-functional teams, and leveraging AI technologies. The role offers growth opportunities and a supportive culture.

Clinical Documentation Integrity (CDI) Specialist

Company: Guidehouse

Location: USA

Posted Dec 22, 2025

This job description outlines the role of a Clinical Documentation Integrity Specialist, detailing responsibilities such as reviewing medical records, collaborating with healthcare professionals, and ensuring compliance. It lists qualifications, benefits including competitive compensation and a comprehensive benefits package, and emphasizes teamwork and professional development.

Relationship Manager

Company: Skyrocket Studios

Location: Philippines

Posted Dec 22, 2025

The text outlines job responsibilities focused on client relationship management, account growth, consulting, project management, and industry expertise. It emphasizes skills like relationship building, data-driven decision making, and proficiency with digital tools. Requirements include interpersonal skills, analytical thinking, and adaptability in a remote work environment.

Operations Specialist

Company: Justlife

Location: Egypt

Posted Dec 22, 2025

Justlife is seeking Operations Specialists to join their fast-growing Dubai-based startup, offering flexible hours, career growth, and unique perks like free services and team-building activities.

Implementation Project Manager

Company: S&P Global

Location: USA

Posted Dec 22, 2025

This job description outlines a role as an Implementation Project Manager requiring leadership, technical skills, and collaboration. It highlights responsibilities, qualifications, and company benefits, presenting a professional opportunity in a growing organization.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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