Customer Service Jobs

Positions 1,442,152 Updated daily

Customer Service is reshaping how brands interact with consumers, with AI‑powered chatbots, omnichannel dashboards, and real‑time sentiment analysis driving higher satisfaction scores across e‑commerce, fintech, and cloud‑software sectors. Demand for skilled reps has surged, reflected in 1,765 open positions that offer competitive, fully disclosed salaries and flexible remote arrangements.

Roles range from Frontline Support Specialists who resolve ticket queues in Zendesk, to Technical Support Engineers who troubleshoot SaaS integrations via Jira Service Management, to Customer Success Managers who own lifecycle dashboards in Salesforce Service Cloud. Escalation Specialists and Voice/Chat agents handle high‑impact issues, while CRM Administrators maintain data hygiene and automation scripts for Intercom and Freshdesk.

Transparent pay empowers agents to negotiate overtime, bonus, and skill‑based raises, aligning compensation with CSAT and NPS metrics. It also levels the playing field for multilingual and remote teams, ensuring that every rep sees how their expertise translates into market‑competitive earnings.

Security Engineer L4 - Application Security

Company: Netflix

Location: Poland

Posted Dec 22, 2025

Netflix seeks a Security Engineer L4 to enhance application security, collaborate with teams, and integrate security into development. The role offers remote work in Poland and emphasizes diversity and innovation.

Salesforce Developer

Company: Megaport

Location: Australia

Posted Dec 22, 2025

Megaport, a global leader in Network as a Service, emphasizes a collaborative and inclusive culture. The Salesforce Developer role involves strategic projects and offers flexible work, comprehensive benefits, and professional growth opportunities.

Senior Product Manager

Company: VSP Vision

Location: USA

Posted Dec 22, 2025

This text describes a product management role requiring leadership in product development, strategic planning, cross-functional teamwork, and market analysis. It outlines qualifications, responsibilities, and compensation details for a position in a healthcare organization.

Technical Account Manager

Company: Megaport

Location: USA

Posted Dec 22, 2025

Megaport promotes itself as a global leader in Network as a Service with a collaborative and fun work culture. The job posting highlights opportunities for experienced Technical Account Managers to work with enterprise customers and partners, offering flexible working environments, comprehensive learning support, and competitive benefits.

Licensed Customer Service Representative

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 22, 2025

This job posting seeks licensed insurance professionals for a customer service role with competitive pay, comprehensive benefits, and professional growth opportunities. The position requires specific licenses and experience, with details about work schedules, training, and eligibility criteria provided.

Marketing Manager

Company: Skyrocket Studios

Location: Philippines

Posted Dec 22, 2025

This text outlines a comprehensive digital marketing role with responsibilities spanning social media strategy, SEO execution, paid search management, video advertising, direct marketing campaigns, influencer collaborations, leadership, client presentations, and industry innovation. It details required qualifications including a marketing degree, multi-channel digital marketing experience, analytical skills, and proficiency with various platforms and tools.

Senior Software Engineer - Ads

Company: Reddit

Location: USA

Posted Dec 22, 2025

Reddit is expanding its ads teams, emphasizing innovation and growth, with opportunities for engineers and benefits like healthcare and flexible work.

Digital Associate

Company: MissionWired

Location: USA

Posted Dec 22, 2025

MissionWired helps nonprofits create impactful fundraising strategies, emphasizing social change and diversity. They offer competitive benefits and remote work, seeking a Digital Associate for growth opportunities.

Major Account Executive - Telco, Media, Tech

Company: Anaplan

Location: USA

Posted Dec 22, 2025

Anaplan is seeking a Major Account Executive to drive growth by selling their platform, supporting industry leaders, and leading digital transformation. The role offers significant impact and career growth opportunities with a focus on strategic sales planning and cross-functional collaboration.

Big Data Manager - Professional Services

Company: Databricks

Location: India

Posted Dec 22, 2025

This job description outlines a Big Data Manager role focusing on client engagements with the Databricks platform, requiring expertise in data engineering, cloud technologies, and people management. The position involves guiding customers through big data projects, providing technical support, and collaborating with engineering teams. Key qualifications include experience with Apache Spark, Kafka, cloud platforms, and documentation skills.

Security Analyst

Company: Cloudbeds

Location: North America,Latin America

Posted Dec 22, 2025

This role as a Security Analyst involves critical responsibilities in ensuring system security and compliance, collaborating across teams, and driving security initiatives. The company values open communication, teamwork, and a positive work environment.

Associate Technical Support Engineer

Company: Recharge

Location: USA

Posted Dec 22, 2025

This job description outlines a Technical Support role with responsibilities including customer support via multiple channels, shift work requirements, and expectations for technical expertise and communication skills. It details compensation ranges and company values while emphasizing teamwork and problem-solving.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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