Customer Service Jobs

Positions 1,442,152 Updated daily

Customer Service is reshaping how brands interact with consumers, with AI‑powered chatbots, omnichannel dashboards, and real‑time sentiment analysis driving higher satisfaction scores across e‑commerce, fintech, and cloud‑software sectors. Demand for skilled reps has surged, reflected in 1,765 open positions that offer competitive, fully disclosed salaries and flexible remote arrangements.

Roles range from Frontline Support Specialists who resolve ticket queues in Zendesk, to Technical Support Engineers who troubleshoot SaaS integrations via Jira Service Management, to Customer Success Managers who own lifecycle dashboards in Salesforce Service Cloud. Escalation Specialists and Voice/Chat agents handle high‑impact issues, while CRM Administrators maintain data hygiene and automation scripts for Intercom and Freshdesk.

Transparent pay empowers agents to negotiate overtime, bonus, and skill‑based raises, aligning compensation with CSAT and NPS metrics. It also levels the playing field for multilingual and remote teams, ensuring that every rep sees how their expertise translates into market‑competitive earnings.

Sales Director - Agencies

Company: Kayzen

Location: Europe

Posted Dec 22, 2025

Kayzen seeks a Sales Director to expand US agency business, offering growth opportunities, a global team, and flexible work arrangements. The role emphasizes performance-driven strategies, customer relationships, and collaboration with a diverse, multinational team. Benefits include career development, home office budgets, and a dynamic work environment.

Recruiter

Company: PadSplit

Location: USA

Posted Dec 22, 2025

PadSplit seeks a Recruiter to scale their mission of addressing affordable housing. The role involves full-cycle recruiting, cultural alignment, and diversity initiatives. Benefits include competitive pay, remote work, and comprehensive healthcare.

Staff Product Manager

Company: Dropbox

Location: Canada

Posted Dec 22, 2025

This job description outlines a Staff Product Manager role focused on Dropbox's sharing and virality strategies. The position requires defining product vision, owning end-to-end sharing experiences, and leading cross-functional teams. Key responsibilities include simplifying complex flows, using data to drive decisions, and delivering intuitive user experiences. Requirements emphasize experience with large-scale systems, technical proficiency, and leadership in complex domains.

Native German - Customer Service Agent (Non-Voice)

Company: BrickBrands

Location: Romania

Posted Dec 22, 2025

BrickBrands offers remote roles in a global team, emphasizing growth, diversity, and customer support with competitive compensation. The job involves moderating reviews, engaging with users, and maintaining brand guidelines while working with innovative brands in a welcoming environment.

Bilingual Licensed Customer Service Representative

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 22, 2025

This job posting seeks bilingual insurance agents with licenses to join a Fortune 100 company offering professional growth, inclusive culture, and competitive benefits. The role involves customer support with flexible hours and comprehensive training, emphasizing teamwork and career development.

Product Manager - Strategic Integrations

Company: HubSpot

Location: USA

Posted Dec 22, 2025

This job description highlights a high-impact Product Manager role at HubSpot focused on strategic integrations with Zoom and Slack. The position emphasizes solving complex customer problems, driving product roadmaps, and leveraging AI for innovative solutions. It offers opportunities for growth, collaboration, and a customer-centric culture with competitive compensation and benefits.

French Customer Support Specialist

Company: HubSpot

Location: Ireland

Posted Dec 22, 2025

This job description outlines a Customer Support Specialist role at HubSpot, emphasizing collaboration with customers through multiple channels, fostering a positive and inclusive work environment, and requiring technical troubleshooting skills. The position highlights growth opportunities, customer-centric values, and a hybrid work arrangement.

Senior People Operations Partner

Company: Vidyard

Location: Canada

Posted Dec 22, 2025

Vidyard seeks a Senior People Operations Partner to enhance employee experiences through AI-driven HR processes. The role involves managing employee lifecycle, leading People programs, and leveraging technology for operational excellence. The company offers competitive benefits, flexible work, and a culture focused on innovation and customer obsession.

Licensed Customer Service Representative

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 22, 2025

This job posting seeks licensed insurance professionals for a customer service role with competitive pay, training, and benefits. It emphasizes company values, growth opportunities, and flexible work arrangements while outlining qualifications and responsibilities.

Sr. Big Data Engineer

Company: Databricks

Location: India

Posted Dec 22, 2025

This job description outlines a Sr Big Data Engineer role focusing on client engagements with big data challenges using Databricks Platform. Responsibilities include data engineering, architecture guidance, and cloud technology integration. Requirements emphasize experience with Apache Spark, Kafka, and cloud platforms like AWS/GCP.

Product Manager - DC/DC Converter

Company: SMA America

Location: USA

Posted Dec 22, 2025

This job description outlines the role of a Product Manager DCDC Converter, emphasizing responsibilities in product lifecycle management, cross-functional collaboration, and market analysis. It highlights required qualifications, specialized skills, and offers details about salary range, benefits, and career development opportunities.

Staff Product Manager

Company: Dropbox

Location: USA

Posted Dec 22, 2025

This job description outlines a Staff Product Manager role focused on Dropbox's sharing and virality strategies, emphasizing cross-functional collaboration, complex problem-solving, and leadership in scaling user experiences across multiple platforms.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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