Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Commerical Account Executive - Southeast

Company: Red Canary

Location: Atlanta, GA

Posted Jan 31, 2025

Red Canary is seeking a motivated individual to join their sales team as a Commercial Account Manager, focusing on small businesses within a designated territory. The role involves managing the sales cycle, understanding customer challenges, building relationships, and guiding them through Red Canary's solutions. The company offers tremendous earning potential, a high-volume environment, and the opportunity to partner with Sales Engineering for business growth. The ideal candidate should have up to 5 years of sales experience, familiarity with common sales tools, and the ability to travel up to 50% within the territory. The base salary ranges from $62,500 to $95,000 per year, with an OTE of $125,000 to $190,000. Candidates must be located in GA, FL, NC, SC, MS, or AL.

Senior Software Engineer – Automation & Integration

Company: MacStadium

Location: Atlanta, GA

Posted Jan 31, 2025

MacStadium is seeking a Senior Software Engineer to join their Admin & Portal team. The ideal candidate will have experience with Node.js, relational databases, GraphQL APIs, AWS, and various integrations such as Salesforce, Zendesk, Jira, Chargebee, and Netsuite. They should also have experience with ReactJS, PHP, and CakePHP. The role offers competitive benefits, a flexible work environment, and opportunities for professional development. The compensation range for this role is $110,000 to $130,000.

Accounting - Revenue Analyst

Company: Riveron

Location: Atlanta, GA

Posted Jan 31, 2025

Riveron is seeking an entry-level Revenue Analyst for their Revenue Operations team. The role involves working closely with Managing Directors, handling confidential billing information, and performing tasks such as expense report tracking and analysis. The ideal candidate should have a business degree, proficiency in MS Excel, strong analytical skills, and excellent communication abilities. Riveron values diversity and offers a collaborative, client-centric environment with progressive benefits.

Developer Relations

Company: MacStadium

Location: Atlanta, GA

Posted Jan 31, 2025

MacStadium is seeking an in-house Developer Relations professional to nurture relationships with customers, create technical content, engage with developer communities, and advocate for product improvements. The ideal candidate will have 15 years of iOS or macOS development experience, strong technical writing skills, and a passion for engaging with developers. The role offers competitive benefits, flexible work environment, and opportunities for professional development.

Administrative Assistant

Company: Rhythm Software, Inc.

Location: Atlanta, GA

Posted Jan 31, 2025

The job posting is for an Administrative Assistant position at a SaaS company in Atlanta, GA. The role involves supporting the CEO, coordinating office activities, working with marketing and finance teams, and providing HR administrative support. The ideal candidate should have a Bachelor's degree, 2+ years of executive administrative support experience, accounting software proficiency, and strong organizational and communication skills. The company values a serverless computing approach, microservices architecture, and customer delight.

Supply Planner

Company: Hunter Douglas, Inc.

Location: Atlanta, GA

Posted Jan 30, 2025

Hunter Douglas, a renowned global manufacturer of window coverings and architectural products, is seeking driven, intelligent, creative, and entrepreneurial candidates. The role involves creating and managing supply plans, establishing inventory targets, and collaborating with the demand team. The company offers competitive compensation, benefits, and a culture that prioritizes professional growth. Required qualifications include a Bachelor's degree, 3+ years of supply chain experience, and proficiency in MS Office and SAPIBP.

Technical Assistant

Company: Jencap

Location: Atlanta, GA

Posted Jan 30, 2025

Jencap Insurance Services is a leading wholesale insurance intermediary in the US, known for its collaborative and driven team. They offer innovative business solutions, backed by tenured support teams. The Technical Assistant role involves providing underwriting support, maintaining superior service standards, and managing client schedules. Requirements include a high school degree, obtaining an insurance license, and proficiency in Microsoft Office. The base salary is based on various factors, and Jencap offers benefits like health care coverage, a 401k plan, and tuition reimbursement. Jencap is an Equal Opportunity Employer.

Inclusive Design Manager

Company: CapTech

Location: Atlanta, GA

Posted Jan 30, 2025

CapTech is an award-winning consulting firm that collaborates with clients to achieve what's possible through technology. They are passionate about their work and the results they achieve. The company works alongside clients that include Fortune 100 companies, mid-sized enterprises, and government agencies. The Inclusive Design Manager role involves actively engaging as a member of the Customer Experience practice, collaborating across teams to design and develop innovative and accessible solutions. The role includes crafting innovative information architectures, leading advanced activities, reviewing designs for accessibility best practices, and providing training and recommendations for clients and team members. The ideal candidate should have proven written and verbal communication skills, a high-level understanding of technologies, and expert understanding of usability principles and accessibility heuristics.

Product Owner- PSA

Company: Rev.io

Location: Atlanta, GA

Posted Jan 31, 2025

Revio, an Atlanta-based company with offices in West Virginia, offers configurable software for billing, customer management, business management, payments, analytics, provisioning, and automation to service providers in telecommunications, Wireless & IoT, managed IT services, AV security integration, and other related industries. Their modern cloud-based software delivers a complete quote-to-cash experience, enabling clients to grow revenue efficiently. Revio has been recognized as a Great Place to Work, with 97% of employees agreeing, due to their mission, vision, and ACT TOP values. The Product Owner for Revio's PSA platform will lead with a clear vision to deliver innovative and efficient Professional Services Automation and Billing solutions, maximizing value and ensuring clear communication of product scope and features.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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