Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Implementation Analyst

Company: Visa Inc,

Location: Atlanta, GA

Posted Jan 31, 2025

Visa is seeking an experienced individual contributor for a hybrid role responsible for supporting Traditional Banks and Credit Union implementation projects. The role involves consulting with customers, managing project plans, and coordinating internal resources. Preferred qualifications include project management experience, EFT/ATM/retail banking experience, and a technology industry background. The position requires travel 5-10% of the time and offers a salary range of $87,200 to $123,400 per year.

Enterprise Sales Manager - South

Company: Tufin

Location: Atlanta, GA

Posted Jan 31, 2025

The job posting is for a sales role focusing on new accounts and upselling/cross-selling within the enterprise sector. The ideal candidate should have at least 5 years of experience selling software solutions at a senior management level, preferably in networking/security or enterprise software. They should have an established network of contacts in major enterprise accounts, strong selling skills, and experience with sales forecasting tools. The role involves building a sales pipeline, controlling the sales process, and meeting revenue goals. It requires day-to-day and overnight travel and excellent communication skills.

Sales Support Specialist

Company: Ingram Content Group

Location: Atlanta, GA

Posted Jan 31, 2025

This job description outlines a role that provides administrative support to a print-on-demand sales team and clients, aiming to boost sales growth and meet sales objectives. The role involves client onboarding, facilitating communication across teams, identifying sales opportunities, and assisting in the implementation of sales strategies. The ideal candidate should have 3 years of sales experience, client management skills, and book industry experience. They should be sales-focused, have excellent communication skills, and be proficient in Microsoft Office and CRM tools. The role also involves travel, maintaining consistent attendance, and working in a fast-paced environment. Benefits include a competitive salary, generous holiday, life assurance, company pension scheme, sick pay scheme, continuous professional development, business casual dress code, free parking, hot drinks, snack and drink vending machines, gym membership, and corporate discounts.

Project Manager III

Company: Reply

Location: Atlanta, GA

Posted Jan 31, 2025

Valorem Reply, an award-winning digital transformation firm, seeks a Project Manager III to oversee technical consulting engagements. The role involves managing project schedules, budgets, and client satisfaction, while ensuring team adherence to delivery methodologies. The ideal candidate should have a Bachelor's degree in Business Management, agile and waterfall project management experience, custom application development project delivery experience, and professional services industry experience. Experience with Azure DevOps or Jira for agile project delivery is preferred. Reply specializes in designing and implementing solutions based on new communication channels and digital media, serving global industrial groups in various sectors.

HR Manager

Company: TRACTIAN

Location: Atlanta, GA

Posted Jan 31, 2025

TRACTIAN is a company that values its people and culture, emphasizing transparency, grit, and a cando attitude. The HR Manager will be a strategic partner, overseeing HR functions, ensuring compliance, and implementing programs for employee engagement, development, and retention. The role requires a Bachelor's degree in HR or related field, 5+ years of HR management experience, and strong knowledge of labor laws and HR best practices. The company offers competitive compensation, benefits, and opportunities for growth and learning.

Product Support Specialist I - Remote (FE)

Company: Xplor Technologies

Location: Atlanta, GA

Posted Feb 01, 2025

Xplor is a global technology company that provides cloud-based solutions to small and medium-sized businesses, enabling them to manage their operations efficiently. The company is currently seeking a Product Support Specialist for its Field Services vertical. The role involves handling customer inquiries, troubleshooting software issues, and improving technical documentation. The ideal candidate should have at least 2 years of related experience, proficiency in Microsoft Office, and strong communication skills. Xplor values simplicity, people-centric design, purposeful action, and community creation.

Cognos Developer - W2 basis

Company: Chabez Tech

Location: Atlanta, GA

Posted Jan 31, 2025

The job posting is for a long-term Cognos Developer position in Atlanta, GA. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, along with 8+ years of experience in Cognos development. Key skills include expertise in IBM Cognos Analytics, SQL, and relational database management systems. Proficiency in Cognos Administration and Security, along with strong analytical and problem-solving skills, is also required. Experience with ETL tools and cloud-based BI solutions is a plus.

Project Manager with Insurance domain expertise- USC Only

Company: TMS LLC

Location: Atlanta, GA

Posted Jan 31, 2025

The job description is for a long-term, remote Project Manager role in the Insurance industry. The ideal candidate should have 10-15 years of experience, certifications like PMP, CAPM, SAFe, Agile, and SCRUM, and proficiency in tools such as Jira, MS Project, and PowerBI. The role involves planning, executing, and delivering projects on time and within budget, leading project teams, managing risks, and communicating with stakeholders. The candidate will also be responsible for documenting project decisions, tracking issues, and implementing change requests. The role requires following Agile deliverables and ceremonies, observing RACI roles, and continuously improving project management practices.

Channel Sales Executive

Company: Coro

Location: Atlanta, GA

Posted Feb 01, 2025

Coro, a rapidly growing cybersecurity company, is seeking a Channel Sales Executive (CSE) for a regional role in Georgia or North Carolina. The CSE will be responsible for hunting new leads, driving revenue growth, and collaborating with partner sales teams to effectively sell Coro solutions. The role is central to Coro's 100% channelled sales strategy and offers opportunities for professional growth. Coro, funded with $175M, provides a robust benefits package and a world-class product. The ideal candidate should have 3+ years of sales experience, preferably in cybersecurity or SaaS, and strong communication and relationship-building skills.

Key Account Sales Manager

Company: Ingram Content Group

Location: Atlanta, GA

Posted Jan 31, 2025

The job description outlines a role focused on maximizing new publisher acquisition and managing existing accounts to drive sales growth in print on demand services. Key responsibilities include managing a portfolio of publishers, proactively acquiring new business, building strong client relationships, collaborating with various teams, and providing performance reports. The ideal candidate should have 35 years of experience in sales or the book industry, strong interpersonal and negotiation skills, and proficiency in MS Office and CRM for sales forecasting. The role requires travel, extended periods of sitting, and effective use of a personal computer.

Sr. Change Management Consultant

Company: Esri

Location: Atlanta, GA

Posted Jan 31, 2025

Esri is seeking a change management consultant with 5+ years of experience to help organizations achieve their geospatial objectives. The role involves partnering with Esri customers and account teams to develop change management solutions, ensuring projects meet objectives on time and on budget. Responsibilities include supporting exceptional design delivery, managing projects, and leveraging change management and workforce knowledge. The ideal candidate should have strong project management skills, creativity, analytical skills, and the ability to travel up to 40% of the time. Esri offers competitive total rewards, including health benefits, 401k programs, and opportunities for personal and professional growth. The base salary range is $73,320 - $114,400 USD.

Manager, Sales Development Representative

Company: Onit

Location: Atlanta, GA

Posted Feb 01, 2025

Onit is a global leader in enterprise workflow solutions, offering services in legal compliance, sales, IT, HR, and finance. The company aims to transform best practices into smarter workflows and operational efficiencies. As a Manager of Sales Development, the role involves leading and managing a team of SDRs, developing strategies for lead generation, tracking performance, and identifying process improvements. The ideal candidate should have 3+ years of experience in SDR or sales, with at least 1 year in a leadership role. They should be results-driven, skilled in motivating SDRs, and proficient in CRM software and sales engagement tools.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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