Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Outside Sales Professional

Company: Rentokil Terminix

Location: Warner Robins, GA

Posted Feb 03, 2025

Manager, Flight Software Engineering

Company: Hermeus

Location: Atlanta, GA

Posted Feb 02, 2025

Hermeus, an aerospace and defense technology company, is seeking a Manager of Flight Software Engineering. The role involves overseeing the software engineering function for high-speed aircraft, leading the design, development, and integration of software systems for safe and efficient operation. The ideal candidate should have a Bachelors or Masters degree in Computer Engineering or a related field, with 8+ years of experience in embedded flight software development, including at least 2 years in a leadership or principal technical role. Preferred qualifications include experience in a startup environment, aerospace safety standards, avionics systems, and hypersonic or commercial space sectors. The company is committed to equal opportunity and non-discrimination.

Associate Staff Consultant - Sales Talent Acquisition Specialist

Company: Nagarro

Location: Atlanta, GA

Posted Feb 02, 2025

The company is a global Digital Product Engineering firm with over 18,000 experts across 37 countries. They are currently seeking an experienced Recruiter specializing in sourcing and hiring sales professionals across the United States. The ideal candidate will have a proven track record in identifying, attracting, and hiring top sales talent. The role is a 6-month contract position with potential extension, hybrid (3 days a week in the Sandy Springs office). Key responsibilities include sourcing, screening, and maintaining a pipeline of qualified sales candidates, collaborating with hiring managers, conducting interviews, and managing the entire recruitment process. Qualifications include proven experience as a recruiter specializing in senior sales professionals, proficiency in sourcing techniques, experience with ATS and recruitment tools, strong communication skills, and ability to manage multiple tasks.

Assistant General Manager, Phipps Plaza

Company: AMIRI

Location: Atlanta, GA

Posted Feb 02, 2025

AMIRI, a global luxury house based in Los Angeles, is seeking an Assistant General Manager for its retail location in Phipps Plaza. The AGM will support retail business objectives by providing exceptional customer service, fostering employee development and teambuilding, ensuring health and safety compliance, managing inventory, and maintaining detail-oriented in-store operations. The ideal candidate will have 23 years of progressively responsible retail leadership experience, strong familiarity with the luxury market, and the ability to lead retail teams in a fast-paced environment. The AGM will work closely with the General Manager, maintaining an active role on the sales floor, analyzing store metrics, and ensuring high sell-through. They will also develop and train team members on relevant KPIs, maintain compliance with laws and regulations, and promote a positive work environment.

Account Sales Representative

Company: Natera

Location: Atlanta, GA

Posted Feb 01, 2025

Natera, a global leader in cell-free DNA testing, is seeking an Account Sales Representative for its Women's Health sales team. The ASR will support Clinical Field Specialists in driving market adoption and business growth through direct sales to medical professionals. Key responsibilities include maintaining customer relationships, promoting quality client-patient relations, and adhering to company policies. The ideal candidate will have a Bachelor's degree, minimum 2 years of sales experience, and a background in medical or biological sciences. Natera offers competitive benefits, a diverse and inclusive workplace, and the opportunity to work in a startup environment. The OTE for the first year is $90,000-$100,000 USD.

Technical Support Associate_Mandarin Speaking

Company: Chowbus

Location: Atlanta, GA

Posted Feb 01, 2025

Chowbus, a well-funded food startup based in Chicago, is seeking a Technical Support Associate. The role involves installing and supporting restaurant technology, managing partnerships, and collaborating cross-functionally. Key responsibilities include configuring Chowbus products, resolving customer and restaurant inquiries, and optimizing business performance. The ideal candidate should be bilingual in English and Mandarin, have relevant experience, and preferably prior startup experience. A fair compensation package, benefits, and flexible PTO are offered.

Business Account Executive

Company: Spectrum

Location: Atlanta, GA

Posted Feb 02, 2025

The Business Account Executive role involves selling primary and ancillary communications solutions to small and medium-sized businesses within a specified territory. The AE is responsible for generating new customers and meeting sales goals through prospecting and selling bundled services. They develop and implement a Territory Plan to expand the customer base, maintain accurate sales records, and meet performance standards. The role requires a Bachelor's degree in business, marketing, or a related field, and preferred qualifications include outside sales experience and a proven sales history. The company offers a comprehensive benefits package and values diversity and equal opportunities.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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