Customer Success Manager Jobs in Austin, TX

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Looking for Customer Success Manager jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Austin, TX area.

Store Customer Service Specialist

Company: Sherwin-Williams

Location: San Antonio, TX

Posted Jul 13, 2025

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products,…

View Details Apply on SimplyHired

Construction Labor

Company: Elevated Custom Homes

Location: Houston, TX

Posted Jul 13, 2025

Valid driver’s license and reliable transportation. Perform daily job site clean-up: sweeping, trash removal, organizing tools and materials.

View Details Apply on SimplyHired

Travel Nurse Recruiter

Company: Ayahealthcare

Location: Dallas, TX

Posted Jul 13, 2025

Aya provides paid sick leave in accordance with all applicable state, federal, and local laws. Generate leads through various recruiting channels, strategic…

View Details Apply on SimplyHired

Truck Driver Class C

Company: SZH INC

Location: Houston, TX

Posted Jul 12, 2025

Valid commercial driver's license (CDL) preferred; experience with Tractor-Trailer combo is a plus. Adhere to all local, state, and federal driving regulations…

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401(k) employer-matched 401(k) plan paid time off

Physician Assistant- Vascular

Company: Baylor Scott & White Health

Location: Austin, Texas

Posted Jul 13, 2025

View Details Apply on healthecareers.com

Jewelry Sales Associate -Korman

Company: Korman

Location: Austin, TX

Posted Jul 13, 2025

Processes payments by totaling purchases; processing checks, cash, and store or other credit cards. Our jewelry social house, which we refer to as Club Korman,…

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EVS/Housekeeping Manager

Company: Crox Media Private Limited

Location: Dallas, TX

Posted Jul 13, 2025

Develop and implement cleaning schedules and procedures for all areas, including patient rooms, common areas, and restrooms.

View Details Apply on SimplyHired

Fright Fest Gate Keepers

Company: Six Flags Fiesta Texas

Location: San Antonio, TX

Posted Jul 13, 2025

Energetically interacting with the guests and relaying information and haunt guidelines to groups of guests prior to their entry into the haunts.

View Details Apply on SimplyHired

Customer Service Agent

Company: UniFirst

Location: San Antonio, TX

Posted Jul 12, 2025

The majority of calls will be inbound, although some follow up will be outbound. As part of an experienced Customer Service Team, this position focuses on…

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Healthcare Construction Project Manager | Houston, TX

Company: Michael Page

Location: Houston, TX

Posted Jul 13, 2025

This position requires a minimum of five (5) years prior experience and a bachelor's degree in Construction Management, Engineering, Architecture or related…

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Area Clinical Manager, Registered Nurse

Company: Heart to Heart Hospice

Location: San Antonio, TX

Posted Jul 12, 2025

Current Driver's License, reliable transportation, and provide ongoing valid and current auto liability insurance. 401k with up to 4% employer matching.

View Details Apply on SimplyHired

Supervisor

Company: Roofing Clinic

Location: Austin, TX

Posted Jul 13, 2025

Valid driver’s license and reliable transportation. Communicate with homeowners to answer questions and maintain quality control.

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges for Customer Success Managers by seniority?
Entry-level Associate CSMs can expect salaries ranging from $55,000-$75,000. Mid-level Customer Success Managers typically earn $75,000-$105,000. Senior or Enterprise CSMs often command $100,000-$140,000+, while CSM Leaders or Directors can exceed $150,000-$200,000+, frequently including significant variable compensation tied to retention and expansion targets. These figures are influenced by location, company size, and specific industry.
What essential skills and certifications are required for Customer Success Managers?
Key skills include exceptional communication, active listening, strategic problem-solving, project management, and a deep understanding of SaaS business models and customer lifecycle management. Proficiency with CRM software (e.g., Salesforce, HubSpot), dedicated Customer Success platforms (e.g., Gainsight, Totango, Catalyst), and data analytics tools is highly valued. While not always mandatory, certifications like the CSMC (Customer Success Manager Certification) or CCSP (Certified Customer Success Professional) can demonstrate foundational knowledge and commitment to the field.
Is remote work commonly available for Customer Success Manager positions?
Yes, remote work is increasingly prevalent for CSM roles, particularly within the tech sector. Many organizations recognize that customer success can be effectively delivered virtually, leveraging video conferencing, digital collaboration platforms, and advanced CS tools. However, some positions, especially those managing large enterprise accounts or requiring specific industry engagements, may still involve occasional client visits or require periodic in-office presence for strategic alignment and team building.
What are the typical career progression paths for a Customer Success Manager?
Customer Success Managers commonly advance to Senior CSM, then progress into leadership roles such as Team Lead, Manager of Customer Success, or Director of Customer Success, eventually reaching VP or Chief Customer Officer (CCO) positions. Lateral career moves are also frequent, transitioning into roles like Product Management (leveraging customer insights), Sales Engineering, Account Management (with an expansion focus), or Operations (optimizing CS processes). Specialization in specific industries or product lines also offers distinct growth opportunities.
What are the current industry trends impacting Customer Success Manager roles?
Significant industry trends include the increasing adoption of AI and automation to scale proactive customer engagement and segment users more effectively, a growing emphasis on product-led growth (PLG) where CSMs guide users through self-service and in-app adoption, and the strategic focus on building customer advocacy and community. Data-driven decision-making, leveraging platforms like Gainsight or Catalyst for predictive analytics and health scores, is also paramount for demonstrating ROI and proactive churn prevention.

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