Customer Success Manager Jobs in Austin, TX

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Looking for Customer Success Manager jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Austin, TX area.

Sales Associate Part-Time

Company: Tecovas

Location: Dallas, TX

Posted Jul 07, 2025

You will provide exceptional service in all aspects of the sales floor - greeting customers, selling, product knowledge, cash wrap, restocking and overall…

Licensed Residential Plumber-Houston, TX

Company: ARS-Rescue Rooter

Location: Houston, TX

Posted Jul 07, 2025

Valid driver’s license with a good driving record. Year-round work with strong income potential. 3 years of plumbing experience (residential repair/retrofit).

Security Operations Center Operator (PM - Overnight Shift 6PM - 6AM)

Company: Zachry Construction Corporation

Location: San Antonio, TX

Posted Jul 07, 2025

Preferred but not required to have a Texas non-commissioned guard license. Communicate effectively with employees, guests, and vendors via telephone, email, and…

Early Childhood Lead Teacher

Company: Our Redeemer Lutheran School of Dallas

Location: Dallas, TX

Posted Jul 07, 2025

Previous teaching or assistant teaching position in a licensed early childhood program preferred. Our Redeemer Lutheran School of Dallas exists to provide…

Client Advisor (Full Time Sales Associate)

Company: Purificación García

Location: San Antonio, TX

Posted Jul 07, 2025

For the company clientele, providing excellent customer service and driving customer loyalty. Processing transactions accurately and efficiently.

Teppan Chef

Company: Benihana - Dallas

Location: Dallas, TX

Posted Jul 07, 2025

Primarily works in front of restaurant while cooking and preparing hot meals on hibachi tables directly in front of guests.

Part Time Sales Associate

Company: Tomfoolery Toys and Books

Location: Houston, TX

Posted Jul 07, 2025

We provide unexpected customer service and are looking for candidates who can deliver an up and beyond experience for our customers.

Business Systems & Data Visualization Analyst

Company: Atlas Energy Solutions

Location: Austin, TX

Posted Jul 07, 2025

Work with technical and non-technical stakeholders to document system requirements and design efficient, scalable workflows.

Security Operations Center Operator (Overnight Shift 12AM - 12PM)

Company: Zachry Construction Corporation

Location: San Antonio, TX

Posted Jul 07, 2025

Preferred but not required to have a Texas non-commissioned guard license. Communicate effectively with employees, guests, and vendors via telephone, email, and…

Construction Technician -South (Pipefitters, Welders, Electricians, Carpenters, General Construction)

Company: Climate Pros

Location: Round Rock, TX

Posted Jul 07, 2025

Perform construction-type work such as welding, electrical, carpentry, and pipefitting in their specialized area.

Label & Graphics Design Specialist / 3PL Support Associate

Company: Supera Fullfilment

Location: Houston, TX

Posted Jul 07, 2025

Bachelor’s degree (any field – design, business, or tech-related preferred). Comfort in both desk-based and hands-on warehouse environments.

Project Manager - Dallas, TX

Company: Stryker

Location: Dallas, TX

Posted Jul 07, 2025

Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer…

Frequently Asked Questions

What are the typical salary ranges for Customer Success Managers by seniority?
Entry-level Associate CSMs can expect salaries ranging from $55,000-$75,000. Mid-level Customer Success Managers typically earn $75,000-$105,000. Senior or Enterprise CSMs often command $100,000-$140,000+, while CSM Leaders or Directors can exceed $150,000-$200,000+, frequently including significant variable compensation tied to retention and expansion targets. These figures are influenced by location, company size, and specific industry.
What essential skills and certifications are required for Customer Success Managers?
Key skills include exceptional communication, active listening, strategic problem-solving, project management, and a deep understanding of SaaS business models and customer lifecycle management. Proficiency with CRM software (e.g., Salesforce, HubSpot), dedicated Customer Success platforms (e.g., Gainsight, Totango, Catalyst), and data analytics tools is highly valued. While not always mandatory, certifications like the CSMC (Customer Success Manager Certification) or CCSP (Certified Customer Success Professional) can demonstrate foundational knowledge and commitment to the field.
Is remote work commonly available for Customer Success Manager positions?
Yes, remote work is increasingly prevalent for CSM roles, particularly within the tech sector. Many organizations recognize that customer success can be effectively delivered virtually, leveraging video conferencing, digital collaboration platforms, and advanced CS tools. However, some positions, especially those managing large enterprise accounts or requiring specific industry engagements, may still involve occasional client visits or require periodic in-office presence for strategic alignment and team building.
What are the typical career progression paths for a Customer Success Manager?
Customer Success Managers commonly advance to Senior CSM, then progress into leadership roles such as Team Lead, Manager of Customer Success, or Director of Customer Success, eventually reaching VP or Chief Customer Officer (CCO) positions. Lateral career moves are also frequent, transitioning into roles like Product Management (leveraging customer insights), Sales Engineering, Account Management (with an expansion focus), or Operations (optimizing CS processes). Specialization in specific industries or product lines also offers distinct growth opportunities.
What are the current industry trends impacting Customer Success Manager roles?
Significant industry trends include the increasing adoption of AI and automation to scale proactive customer engagement and segment users more effectively, a growing emphasis on product-led growth (PLG) where CSMs guide users through self-service and in-app adoption, and the strategic focus on building customer advocacy and community. Data-driven decision-making, leveraging platforms like Gainsight or Catalyst for predictive analytics and health scores, is also paramount for demonstrating ROI and proactive churn prevention.

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