Customer Success Manager Jobs in Austin, TX

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Looking for Customer Success Manager jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Austin, TX area.

Bi- Lingual Customer Service Agent

Company: UniFirst

Location: San Antonio, TX

Posted Jul 06, 2025

This role focuses on customer service while interacting with location management to respond to high volume customer calls.

View Details Apply on SimplyHired

K12 Sous Chef! No Nights! No Weekends

Company: Taher, Inc

Location: Austin, TX

Posted Jul 06, 2025

Maintaining a clean, healthy, and safe kitchen environment; establishing monthly food and labor cost goals; conducting cost control analysis.

View Details Apply on SimplyHired

Enterprise Architect / Solution Executive (Large Deals) - US Remote

Company: NTT DATA

Location: Plano, TX

Posted Jul 06, 2025

Bachelor's degree in computer science, engineering, or related field, or equivalent work experience (i.e. 4 additional years of work experience).

View Details Apply on SimplyHired

Social Media Manager, Grooming

Company: Edgewell Personal Care Brands

Location: Dallas, TX

Posted Jul 06, 2025

Own and develop the social media playbook for each brand; create the voice on social channels and help position brands as highly desirable.

View Details Apply on SimplyHired

Structural Welder

Company: Apache Workforce LLC

Location: Houston, TX

Posted Jul 06, 2025

Process inspection, certification, and documentation. Interpretation of mechanical drawings, including the ability to read weld symbols.

View Details Apply on SimplyHired

Jr. Embedded Systems Engineer

Company: Lancer Corporation

Location: San Antonio, TX

Posted Jul 07, 2025

Work with cross-functional teams, including product managers, software engineers and electrical engineers to define system architecture, select components,…

View Details Apply on SimplyHired

Pipe Welder

Company: Apache Workforce LLC

Location: Houston, TX

Posted Jul 06, 2025

Process inspection, certification, and documentation. Interpretation of mechanical drawings, including the ability to read weld symbols.

View Details Apply on SimplyHired

Retail Sales & Customer Service Representative (Paid Training)

Company: H.A.R.T. XIII INC.

Location: Houston, TX

Posted Jul 06, 2025

_H.A.R.T. XIII INC._ is hiring ambitious individuals with experience or entry-level to join our sales team. Handle customer inquiries and complaints.

View Details Apply on SimplyHired

Armed Security Guards

Company: Blackstorm Security, LLC

Location: Houston, TX

Posted Jul 07, 2025

Hold a valid Texas DPS license: Compensation:* Competitive — based on license level, experience, and assignment. Monitor access control and visitor entry.

View Details Apply on SimplyHired

CDL-A Regional Truck Driver - 3 Months Experience Required

Company: C.R. England

Location: San Antonio, TX

Posted Jul 07, 2025

Top-of-the-line trucks with automatic transmission pulling 53-ft trailers. Valid CDL-A plus 3+ months of Class A CDL experience required.

View Details Apply on SimplyHired

Senior National Sales Manager (Fleet Services)

Company: Cox Automotive

Location: San Antonio, TX

Posted Jul 06, 2025

Safe drivers needed; valid driver's license required. The right candidate could also have a different combination, such as a master's degree and six (6) years…

View Details Apply on SimplyHired
401(k) employer-matched 401(k) plan full time

Acute Care Nurse Practitioner- Cardiology

Company: Baylor Scott & White Health

Location: Austin, Texas

Posted Jul 06, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges for Customer Success Managers by seniority?
Entry-level Associate CSMs can expect salaries ranging from $55,000-$75,000. Mid-level Customer Success Managers typically earn $75,000-$105,000. Senior or Enterprise CSMs often command $100,000-$140,000+, while CSM Leaders or Directors can exceed $150,000-$200,000+, frequently including significant variable compensation tied to retention and expansion targets. These figures are influenced by location, company size, and specific industry.
What essential skills and certifications are required for Customer Success Managers?
Key skills include exceptional communication, active listening, strategic problem-solving, project management, and a deep understanding of SaaS business models and customer lifecycle management. Proficiency with CRM software (e.g., Salesforce, HubSpot), dedicated Customer Success platforms (e.g., Gainsight, Totango, Catalyst), and data analytics tools is highly valued. While not always mandatory, certifications like the CSMC (Customer Success Manager Certification) or CCSP (Certified Customer Success Professional) can demonstrate foundational knowledge and commitment to the field.
Is remote work commonly available for Customer Success Manager positions?
Yes, remote work is increasingly prevalent for CSM roles, particularly within the tech sector. Many organizations recognize that customer success can be effectively delivered virtually, leveraging video conferencing, digital collaboration platforms, and advanced CS tools. However, some positions, especially those managing large enterprise accounts or requiring specific industry engagements, may still involve occasional client visits or require periodic in-office presence for strategic alignment and team building.
What are the typical career progression paths for a Customer Success Manager?
Customer Success Managers commonly advance to Senior CSM, then progress into leadership roles such as Team Lead, Manager of Customer Success, or Director of Customer Success, eventually reaching VP or Chief Customer Officer (CCO) positions. Lateral career moves are also frequent, transitioning into roles like Product Management (leveraging customer insights), Sales Engineering, Account Management (with an expansion focus), or Operations (optimizing CS processes). Specialization in specific industries or product lines also offers distinct growth opportunities.
What are the current industry trends impacting Customer Success Manager roles?
Significant industry trends include the increasing adoption of AI and automation to scale proactive customer engagement and segment users more effectively, a growing emphasis on product-led growth (PLG) where CSMs guide users through self-service and in-app adoption, and the strategic focus on building customer advocacy and community. Data-driven decision-making, leveraging platforms like Gainsight or Catalyst for predictive analytics and health scores, is also paramount for demonstrating ROI and proactive churn prevention.

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