Customer Success Manager Jobs in Chicago, IL

55,215 open positions · Updated daily

Looking for Customer Success Manager jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Chicago, IL area.

Special Education Teacher- 2025-2026

Company: Onward Search Education

Location: Berwyn, IL

Posted Apr 02, 2025

Maintain accurate student records and communicate progress with parents and school administrators. Monitor and assess students’ progress toward IEP goals and…

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dental insurance health insurance sign-on bonus

SVP, System Chief Nursing Officer

Company: No Employer

Location: Chicago, Illinois

Posted Mar 31, 2025

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Property Accountant

Company: ENCORE SENIOR LIVING

Location: Chicago, IL

Posted Mar 28, 2025

The successful candidate has a bachelors degree in accounting - minimum 3- 5 years full cycle accounting experience.

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HVAC Service Tech

Company: American Vintage Home

Location: Evanston, IL

Posted Apr 04, 2025

Valid drivers license with a safe driving record. 2+ years of field experience. Diagnose, troubleshoot, and repair HVAC systems, including forced air and…

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Creatio Developer and Implementation Specialist

Company: Velvetech

Location: Chicago, IL

Posted Apr 02, 2025

GROWTH opportunities, skills and competencies improvement, and professional certification. Provide training and support to clients during and after the…

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RETAIL SALES CONSULTANT - The Dump Luxe Furniture Outlet

Company: NEW VENTURE HOLDINGS, LLC

Location: Lombard, IL

Posted Apr 03, 2025

We will provide you with a Training Program and your own Sales Coach to help you learn the ropes, hone your skills, and become a sales superstar in no time.

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Analyst, Client Service Representative- Transaction Banking

Company: MUFG Bank, Ltd.

Location: Chicago, IL

Posted Apr 01, 2025

Further a culture of risk and compliance discipline, which includes, but is not limited to, maintaining compliance with Bank and business process-related…

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Senior Account Executive - Plumbing

Company: The Hill Group

Location: Franklin Park, IL

Posted Apr 01, 2025

Make warm calls to develop leads for all functions of The Hill Group. Attend monthly sales meetings with information on active leads being pursued, current…

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Plumber - Residential

Company: American Vintage Home

Location: Evanston, IL

Posted Apr 04, 2025

Valid drivers license with a safe driving record. 2+ years of field experience. Ability to troubleshoot, repair, and collect payment.

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Carpenter

Company: Kehoe Designs Inc

Location: Chicago, IL

Posted Apr 02, 2025

Proficient in using a variety of hand tools (hammers, screwdrivers, drills, staple guns, tape measure) and power tools (table saw, jigsaw, chop saw, router,…

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Senior Specialist - Business Analysis

Company: LTIMindtree

Location: Chicago, IL

Posted Apr 01, 2025

Perform detailed analysis of user stories Connect and come in agreement with involved partner systems regarding various mapping documents and communication…

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Project Manager, Construction

Company: Wheatland Tube, LLC

Location: Chicago, IL

Posted Apr 03, 2025

Leads cross-functional teams, including construction, logistics, design/engineering, and manufacturing groups – Coordinates all stakeholders for seamless…

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Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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