Customer Success Manager Jobs in Chicago, IL

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Looking for Customer Success Manager jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Chicago, IL area.

Client Service Representative

Company: Viking Gymnastics

Location: Niles, IL

Posted Mar 26, 2025

Our reception staff must consistently greet clients, answer telephones, offer assistance, use professional verbiage, and always make themselves available to the…

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full time academic research

Physician Educator

Company: The Illinois College of Osteopathic Medicine

Location: Chicago, Illinois

Posted Mar 22, 2025

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Welder

Company: Ace Metal Crafts

Location: Bensenville, IL

Posted Mar 20, 2025

Perform daily and ongoing preventative maintenance on welding tools and equipment as required. Responsible for reading blueprints and demonstrating an…

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Commercial Plumber

Company: World Renown Clean

Location: Wood Dale, IL

Posted Mar 26, 2025

Must possess a valid driver's license and reliable transportation to job sites. Proven experience as a plumber or in a similar field service role.

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Generative AI Engineer

Company: CME Group

Location: Chicago, IL

Posted Mar 26, 2025

Software Engineering Excellence: Deep understanding of software engineering best practices, including code quality, testing, low-level design, software design…

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assisted living hospital

Resident Care Coordinator

Company: Sunrise Senior Living

Location: Chicago, Illinois

Posted Mar 23, 2025

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Chief Engineer / Head Janitor (Local Union 1)

Company: Five T Management Service Provider Inc

Location: Chicago, IL

Posted Mar 22, 2025

Regular use of hands, tools, and mechanical equipment. Provide technical expertise, information and assistance to the Senior Property Manager in the formulation…

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Experienced Sales Consultant

Company: Oak Lawn Toyota

Location: Oak Lawn, IL

Posted Mar 21, 2025

Must have and maintain a valid driver's license and an acceptable and safe driving record. The Sales Representative will greet all customers who walk into the…

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sign-on bonus part time

Home Health SLP, Part Time $10,000 Bonus

Company: Residential Home Health and Hospice

Location: CHICAGO, Illinois

Posted Mar 26, 2025

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Mold Technician (3rd Shift) - Chicago, IL

Company: S & C Electric Company

Location: Chicago, IL

Posted Mar 21, 2025

Ability to use a variety of hand-held tools and air-impact tools. Today, as the world faces extreme weather events and the demand for electricity grows, S&C…

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Sous Chef

Company: LSG Sky Chefs

Location: Des Plaines, IL

Posted Mar 28, 2025

Understand and demonstrate concepts of financial controls (ex: keep food cost within budget, control stock levels while being cost conscious, minimize waste).

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Luxury Custom Stylist / Sales Associate

Company: BALANI Custom Clothiers

Location: Chicago, IL

Posted Mar 19, 2025

Aptitude to learn technical skills such as measuring, fitting, styling, and electronic order entry. Structured, formal training program to develop key industry-…

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Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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