Customer Success Manager Jobs in Chicago, IL

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Looking for Customer Success Manager jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Chicago, IL area.

UI/UX Designer

Company: Velvetech

Location: Chicago, IL

Posted Feb 22, 2025

Proficiency in AI-driven design tools such as Figma with AI plugins, Adobe XD with Sensei features, or similar is required.

Treasury Management Officer - Commercial Term Lending

Company: JPMorganChase

Location: Chicago, IL

Posted Mar 01, 2025

The job description is for a Treasury Management Officer in Commercial Banking. The role involves generating new treasury management business, maintaining client relationships, and developing a localized market and product strategy. The ideal candidate should have 6+ years of cash management sales and relationship management experience, strong selling and negotiation skills, and knowledge of Treasury Service products. The role requires excellent communication skills, time management, and the ability to build strong relationships with clients and colleagues. The company offers a competitive total rewards package and values diversity and inclusion.

Account Executive

Company: Snap! Mobile

Location: Chicago, IL

Posted Mar 01, 2025

Snap Mobile Inc, established in 2014, has significantly contributed to athletics and activities programs across the country by raising over $950 million for more than 150,000 groups and teams. The company offers various solutions such as Snap Raise, Snap Insights, Snap Store, FanX, Snap Manage, and Snap Spend. As an Account Executive, you will drive business growth, establish relationships with schools and organizations, and represent Snap Mobile at events. The role requires 2+ years of sales experience, and the company offers a competitive compensation package including a base salary of $40K and an average OTE of $70K in the first year.

Program Operations Manager

Company: Tempus AI

Location: Chicago, IL

Posted Mar 01, 2025

Tempus, a company passionate about precision medicine, is seeking a Program Strategy and Operations Manager. The role involves collaborating with the study development team, supporting Program Leads, developing standard templates, creating presentations, conducting market research, and forecasting enrollments. Preferred qualifications include proficiency in Excel and PowerPoint, experience with Life Sciences companies, and a proven track record in delivering data-driven solutions. Required qualifications include a Bachelor's degree in Science or Business, 3 years of client-facing experience, and strong organizational skills. The expected salary range for the Illinois-based role is $120,000-$170,000.

Senior Data Analyst

Company: Chicago Public Schools

Location: Chicago, IL

Posted Feb 24, 2025

Effectively communicate technical findings to both technical and non-technical audiences. Strong understanding of statistical concepts and data analysis…

Internal Audit & SOX IT Senior

Company: Chime

Location: Chicago, IL

Posted Mar 01, 2025

Chime is seeking an experienced IT SOX Senior for a world-class SOX program implementation. The role involves leading IT SOX coordination, planning and executing IT-focused internal audits, consulting with IT and Engineering teams, and assessing changes affecting internal controls. The ideal candidate should have 3+ years of IT SOX experience, strong knowledge of Sarbanes-Oxley, PCAOB Auditing Standards, and the COSO framework. Excellent communication skills, project management, and external auditor relationship management are required. Chime offers a competitive salary, benefits, and a hybrid work policy.

Plumbing Service Technician

Company: Stellar Plumbing

Location: Elk Grove Village, IL

Posted Feb 24, 2025

Plumbing Service Technicians determine service needs, quote prices in the field and perform repairs. Must be willing to pursue, develop, and participate in…

Intern, Client Services (CHI)

Company: Kargo

Location: Chicago, IL

Posted Mar 01, 2025

Kargo, a leading company in crossscreen ad experiences, is offering a 10-week internship in Client Services in Chicago, IL. The intern will support the team in all aspects of the campaign life cycle, from pre-sales to post-sales. The role involves participating in creative brainstorms, initiating campaign details, supporting client-facing tasks, tracking campaign performance, and organizing client events. The ideal candidate is a rising undergraduate senior or postgraduate student with interest in media technologies, proficiency in MS PowerPoint, Excel, and Photoshop, strong attention to detail, and excellent organizational skills.

IT Technical Specialist

Company: UL Solutions

Location: Chicago, IL

Posted Mar 01, 2025

The IT Technical Specialist role involves providing C-suite technology support, managing conference room technology, performing PC imaging and deployment, troubleshooting hardware and software issues, coordinating vendor support, and managing end-user technology needs. The role requires a professional, self-motivated individual with strong communication skills, multitasking abilities, and a proven customer service background. The position involves onsite and remote support, travel, and lifting up to 50 lbs. The estimated salary range is $55,000 to $65,000, with additional benefits including health, wellness, and retirement savings. The role is part of a high-performing IT team that supports innovative companies worldwide.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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