Customer Success Manager Jobs in New York City, NY

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Looking for Customer Success Manager jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the New York City, NY area.

Production Support Engineer

Company: Galaxy Digital

Location: New York, NY

Posted Jun 09, 2025

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. You’ll provide high-quality client support, diagnose and resolve…

Executive Chef

Company: DIG INN

Location: Manhattan, NY

Posted Jun 10, 2025

Be the face of hospitality by both interacting with guests and delivery drivers to provide exceptional service and training up concierge roles in the restaurant…

HVAC Service Technicians, HVAC Control Wiring Technicians, Jr Electricians

Company: Comfort Air Heating & Cooling

Location: New York, NY

Posted Jun 09, 2025

Ability to operate as a van driver for service calls. Diagnose electrical and mechanical faults for HVAC systems. Test HVAC systems using specialized tools.

Customer Service Specialist

Company: NSC Staffing

Location: National City, CA

Posted Jun 09, 2025

Document all activity, including field notes, client visits, and workforce deployment records. Conduct pre-deployment walkouts for every new field employee.

Pharmacist in Charge/Pharmacy Manager

Company: best care rx llc

Location: Flushing, NY

Posted Jun 09, 2025

The ideal candidate will play a vital role in ensuring the safe and effective use of medications for our patients.

Plumber

Company: Quick & Clean HVAC

Location: New York, NY

Posted Jun 09, 2025

Valid driver's license for commercial driving purposes. Use hand tools, power tools, and pipe threading equipment effectively.

Sales Associate/Stylist (Upper East Side)

Company: gorjana

Location: New York, NY

Posted Jun 09, 2025

401K program, with employer match and matching program*. Generous employee discount and Monthly Product Allowance. Commission, based on personal sales.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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