Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Applications and Workflow Consultant

Company: Intelerad Medical Systems

Location: Remote

Posted Jan 31, 2025

Intelerad, a global medical imaging solutions provider, is seeking an Applications and Workflow Consultant. The role involves configuring, testing, and troubleshooting Intelerad's software solutions, collaborating with third-party vendors, and optimizing client workflows. The consultant will also work closely with project managers and client success managers to ensure successful project delivery and client satisfaction. The ideal candidate should have a Bachelor's degree in computer science or a related field, clinical cardiology or radiology experience, and familiarity with DICOM and HL7 standards. Excellent communication skills and the ability to manage multiple projects simultaneously are required. Knowledge of Intelerad's products, LAN/WAN configuration, and experience with medical imaging equipment are preferred.

Sr I Technical Support Representative (US Remote)

Company: Motorola Solutions

Location: Remote

Posted Jan 31, 2025

Motorola Solutions, through its subsidiary Rave Mobile Safety, is seeking a Technical Support Engineer with 3+ years of experience in enterprise SaaS platforms. The role involves troubleshooting and guiding customers on Rave's suite of notification software products, managing time and expectations, conducting training, and participating in on-call rotations. The company offers competitive benefits, including a base salary range of $48,500 to $80,900 USD, and promotes a people-first and community-focused culture.

(US) Sr. Project Manager, Marketing

Company: PointClickCare

Location: Remote

Posted Jan 31, 2025

PointClickCare is a leading North American healthcare technology platform, recognized for its cloud-based software and vibrant culture. The company offers a wealth of opportunities and empowers employees to advance their careers while engaging in meaningful work. The Sr Project Manager role involves coordinating cross-functional teams for complex projects, managing company programs, and contributing to the development of project management processes. Key responsibilities include leading project lifecycles, acting as a key contact for internal stakeholders, conducting research and planning activities, and contributing to the continuous improvement of project management strategies. Qualifications include a degree in project management or a related field, 7+ years of experience, in-depth knowledge of project management tools, and experience in risk and change management.

Senior Accountant

Company: Bluesight, the Medication Intelligence Company

Location: Remote

Posted Jan 31, 2025

Bluesight is a high-growth healthcare IT company seeking a Senior Accountant for a remote position in the continental US. The role involves assisting with financial transactions, preparing monthly reports, and managing accounts receivable. The ideal candidate is a detail-oriented, motivated professional with 4+ years of accounting experience, a Bachelor's degree, and proficiency in NetSuite and Microsoft Excel. Bluesight offers a competitive salary, unlimited vacation, generous insurance, a 401k program, and a collaborative culture.

Commercial Account Manager

Company: Procore Technologies

Location: Remote

Posted Jan 31, 2025

Procore Technologies is seeking a Commercial Account Manager to join their Sales team. The role involves serving as the main point of contact for strategic midsize accounts, maximizing renewals and expansion, and collaborating with various teams to maintain and expand the customer revenue base. The position can be remote from a Canadian location or in the Toronto, ON office. The ideal candidate should have a BABS or equivalent experience, 5+ years of successful software sales experience, preferably in a B2B setting, and a proven record of success in an inside sales-based selling model. The role requires developing trusted relationships, managing and maintaining accurate leads, opportunities, and account information within Salesforce, and achieving or exceeding monthly and quarterly targets.

Applications and Workflow Consultant

Company: Intelerad Medical Systems

Location: Remote

Posted Jan 31, 2025

Intelerad, a global medical imaging solutions provider, is seeking an Applications and Workflow Consultant. The role involves configuring, testing, and troubleshooting Intelerad's software solutions, collaborating with third-party vendors, and optimizing client workflows. The consultant will also work closely with project managers and client success managers to ensure successful project delivery and client satisfaction. The ideal candidate should have a Bachelor's degree in computer science or a related field, clinical cardiology or radiology experience, and familiarity with DICOM and HL7 standards. Excellent communication skills and the ability to manage multiple projects simultaneously are required. Knowledge of Intelerad's products, LAN/WAN configuration, and experience with medical imaging equipment are preferred.

Senior Solution Engineer

Company: Versapay

Location: Remote

Posted Jan 31, 2025

Versapay, a Financial Technology company specializing in Invoice Presentment, Payments, Accounts Receivable Collections, and Cash Application, is seeking a Senior Solution Engineer. The role involves engaging with customers, solution design and demonstration, being a trusted advisor, supporting sales cycles, staying ahead of the curve, driving results, collaborating cross-functionally, and traveling across the US and Canada. The ideal candidate should have a Bachelor's degree in Business, Computer Science, Software Engineering, or equivalent work experience, with a minimum of 5+ years of experience as a Solution Engineer or similar consultative role within a Financial Technology company. They should have a strong understanding of Accounts Receivable Payments, experience with enterprise-level selling, and technical skills including familiarity with midmarket to enterprise-level accounting platforms. Exceptional oral and written communication skills, collaboration, adaptability, and travel flexibility are also required.

Sr. Cloud Security Engineer

Company: Rackspace Technology

Location: Remote

Posted Jan 31, 2025

The job posting is for a Security Engineer III position at Rackspace Technology. The role involves designing, implementing, and managing scalable security solutions in a hosting-based environment. Key responsibilities include leading collaborative design and implementation of solutions for audits, security incidents, and other activities. The candidate will also be responsible for implementing and managing security monitoring tools, providing documentation for cybersecurity vulnerabilities, and participating in pre-project cybersecurity risk assessments. Qualifications include a Bachelor's degree in computer science or a related field, 7+ years of related experience, and proficiency in security monitoring and incident response within public cloud environments. Preferred skills include experience with VMWare NSX, business acumen, hands-on experience in containerized environments, and application/IoT security knowledge.

Strategy & Operations Manager

Company: Nash

Location: Remote

Posted Jan 31, 2025

Nash, a Silicon Valley-based company founded in 2021, offers advanced last-mile logistics solutions to global enterprises. The company is seeking a strategy and operations professional to drive growth and operational excellence in the Asia Pacific region. Key responsibilities include regional expansion, managing carrier and provider partnerships, and providing strategic and operational support. The ideal candidate should have strategic thinking, operational expertise, relationship-building skills, and be data-driven. Nash is a well-funded scale-up with a fully remote culture, competitive compensation, and flexible paid time off.

Regional Partner Manager Northeast US

Company: Expedient

Location: Remote

Posted Jan 31, 2025

Expedient is seeking a Regional Partner Manager to sell cloudIT solutions in the northeastern US, with a preference for candidates in Boston MA and Baltimore MD. The RPM will manage premier and strategic partners, develop channel partner relationships, and exceed sales quotas. The role requires 5+ years of B2B channel sales experience, a proven track record in partner development, and excellent presentation skills. The estimated OTE is $200k to $225k.

Senior Channel Sales Manager (IR, MSP & Cyber Insurance Partners)

Company: Red Canary

Location: Remote

Posted Jan 31, 2025

The job posting is for a Senior Channel Sales Manager role at Red Canary, focusing on IR MSP and cyber insurance partners in North America. The role involves developing and executing a go-to-market strategy, driving alignment with partner initiatives, managing co-sales and co-marketing efforts, and recruiting new partners. The ideal candidate should have 3+ years of experience in cybersecurity, 5+ years in the channel partner ecosystem, and strong relationships with key partners. The base salary ranges from $155,400 to $172,900 with an OTE of $222,000 to $247,000, and the role is eligible for a stock option grant.

Software Engineer II (Frontend/Full stack)

Company: Scribd

Location: Remote

Posted Jan 31, 2025

Scribd is seeking a Software Engineer to join their Growth team. The role involves working on frontend-focused projects and fullstack development, with a focus on creating high-quality, scalable, and maintainable solutions. The ideal candidate should have 4+ years of professional software development experience, proficiency in JavaScript and React, and familiarity with Ruby on Rails. Key responsibilities include building intuitive, performant user interfaces, ensuring scalability, testability, and maintainability, collaborating across teams, and proposing innovative solutions to technical challenges. Scribd offers a competitive salary, comprehensive benefits, and a flexible work environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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