Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Business Development Manager

Company: Halcyon

Location: Remote

Posted Jan 30, 2025

Halcyon, a cybersecurity company formed in 2021 by industry veterans, is seeking a Business Development Manager to lead a team of SDRs and BDRs. The role involves managing team performance, strategic planning, lead generation, and collaboration with sales and marketing teams. The ideal candidate should have 3+ years of experience in sales development or business development, preferably in the cybersecurity or tech industry, with a strong understanding of the ransomware threat landscape and B2B tech sales cycle. Halcyon offers comprehensive benefits, including healthcare, 401k, disability coverage, and flexible PTO. The base salary range is $90,000 - $150,000.

Senior Product Manager (Student Information System/SIS)

Company: Follett Software

Location: Remote

Posted Jan 30, 2025

Follett Software is seeking a Senior Product Manager with extensive experience in Student Information Systems (SIS) to lead the development and execution of their Aspen SIS. The role involves managing the product lifecycle, driving innovation, delivering data-driven insights, collaborating with cross-functional teams, communicating effectively, and driving measurable impact. The ideal candidate should have a deep understanding of K12 education systems, be a strategic thinker, collaborative leader, customer-focused, and an excellent communicator. This remote position is open to US-based candidates only.

Corporate Communications Manager

Company: Achieve

Location: Remote

Posted Jan 30, 2025

Achieve is seeking a Corporate Communications Manager to drive visibility and thought leadership, cultivate relationships with journalists and stakeholders, and manage multiple projects. The ideal candidate will have a Bachelor's degree in communications or related field, 5+ years of experience in corporate communications or journalism, and financial services experience is a plus. The role involves creating communications materials, supporting internal subject matter experts, understanding regulatory environments, and managing crisis communications. Achieve offers hybrid work opportunities, benefits, and a mission to help everyday people improve their financial lives.

Enterprise Implementation & Success Manager

Company: Nash

Location: Remote

Posted Jan 31, 2025

Nash, a Silicon Valley-based company founded in 2021, offers advanced last-mile logistics solutions to global enterprises. The company's SaaS platform streamlines and scales delivery operations. Nash is seeking an Enterprise Implementation & Success Manager to drive customer satisfaction, adoption, and growth. Key responsibilities include managing customer relationships, scoping and implementing solutions, leveraging logistics expertise, driving customer growth, and reporting on performance metrics. The ideal candidate will have deep technical expertise, a proven commercial track record, excellent communication skills, and logistics experience. Nash offers a competitive compensation package, flexible work arrangements, and a commitment to diversity and inclusion.

Senior UX Design Specialist

Company: Mozilla

Location: Remote

Posted Jan 30, 2025

MZLA Technologies Corporation, the for-profit subsidiary of the Mozilla Foundation, is seeking a Senior UX Design Specialist. The role involves collaborating across platforms to create user experiences that align with Thunderbird's values. The successful candidate will mentor junior designers, partner with engineers, and ensure accessibility and user-centered design. The position is remote, full-time, and offers a competitive salary and comprehensive benefits package. The company is committed to diversity, equity, and inclusion.

Software Engineer, Machine Learning

Company: Hungryroot

Location: Remote

Posted Jan 31, 2025

Hungryroot is a distributed team offering a partner in healthy living, recommending nutritious groceries, easy recipes, and essential supplements. They are seeking a Software Engineer to join their growing Data Science team, responsible for designing, building, and maintaining backend systems for personalized recommendations and model-driven solutions. The role involves collaborating with data scientists and operations researchers, ensuring system reliability, and contributing to code quality. The company offers remote work, equity, unlimited vacation, and comprehensive benefits.

Protective Intelligence Analyst

Company: xAI

Location: Remote

Posted Jan 31, 2025

xAI is seeking a full-time Protective Intelligence Analyst to join their Protective Intelligence Team. The role involves identifying and assessing threats to xAI's valuable assets, monitoring potentially threatening communications, conducting research, and utilizing various tools for threat assessments. The ideal candidate should have a Bachelor's degree in a relevant field, minimum of 2+ years of experience in online and open-source investigations, and proficiency in Microsoft Office Suite and other specified tools. The role requires flexibility, including evening and weekend work, and occasional travel.

Staff Engineer

Company: Healthie

Location: Remote

Posted Jan 31, 2025

Healthie is hiring a Staff Engineer to lead the development of new products, focusing on building scalable, reliable systems. The role involves collaborating with cross-functional teams, mentoring engineers, and driving innovation in healthcare technology. The ideal candidate has 8+ years of experience in software engineering, with a focus on AI/ML technologies, and expertise in the specified tech stack. The position is full-time remote in the US, with a salary range of $197,000 - $227,000.

Sr. Data Product Manager

Company: Niche

Location: Remote

Posted Jan 31, 2025

Niche is seeking a Senior Data Product Manager with extensive experience in data product management, business strategy, and data product development. The role involves strategic vision, roadmap development, user advocacy, collaboration, and a data-driven approach. The ideal candidate will have a strong understanding of user personas, data science, ML, and analytics. They will work closely with various teams to translate their needs into clear requirements and drive successful product implementation. The company offers a competitive compensation package, flexible work environment, and a comprehensive benefits program.

Software Engineer, Machine Learning

Company: Hungryroot

Location: Remote

Posted Jan 31, 2025

Hungryroot is a distributed team offering a remote-first work environment, providing nutritious groceries, easy recipes, and essential supplements. They are seeking a Software Engineer to join their Data Science team, responsible for designing, building, and maintaining backend systems for personalized recommendations and model-driven solutions. The role involves collaborating with data scientists and operations researchers, ensuring system reliability, and contributing to code quality. Qualifications include 3+ years of backend engineering experience, strong programming skills in Python and C++, and knowledge in backend system design.

Data Engineer

Company: Hometap

Location: Remote

Posted Jan 31, 2025

Hometap is a collaborative and innovative company in the fintech space, offering a home equity investment product that allows homeowners to access their home equity without taking on debt. They provide competitive compensation, healthcare coverage, unlimited PTO, and a strong company culture. Hometap is seeking a skilled Data Engineer to design, implement, and maintain their data infrastructure, ensuring accurate and efficient data processing and analysis. The company values diversity and equal opportunity employment.

Nutanix VDI SME

Company: New Era Technology

Location: Remote

Posted Jan 30, 2025

New Era Technology is seeking an experienced Nutanix Expert with a strong background in large-scale deployments and expertise in running Citrix environments. The ideal candidate will provide strategic guidance, lead design and architecture of scalable and secure Nutanix solutions, and implement and optimize Nutanix environments for running virtual desktop workloads. The role involves collaborating with project teams, developing advanced automation strategies, and acting as a subject matter expert in implementing advanced security measures. The company offers a team-oriented culture, continuous training, and competitive benefits. The pay range for this position is $95-$98 USD.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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