Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Creator Support Coordinator

Company: MagicLinks

Location: Remote

Posted Jan 31, 2025

MagicLinks is a B Corp-certified social commerce company that connects brands with a diverse community of 35K+ creators for data-driven video influencer campaigns. They are committed to being a force for good and have been recognized as one of the Best Places to Work in LA. The Creator Support Coordinator role involves troubleshooting, managing inquiries, and organizing events to ensure creators have a seamless experience. The company offers competitive compensation, comprehensive healthcare, 401K with a company match, unlimited PTO, and opportunities for professional growth.

Product Manager II

Company: Healthcare Management Administrators (HMA)

Location: Remote

Posted Jan 31, 2025

HMA is a leading third-party health plan administrator, offering customized health plans to medium to large-sized employers. They provide high-quality, affordable healthcare options and prioritize customer service. HMA has been recognized as a Washington's Best Workplace for three consecutive years. The company values people, innovation, and collaboration, and is seeking unique individuals to join their team. The Product Manager role involves developing and overseeing strategies for product growth, managing the product lifecycle, and driving market research. The ideal candidate should have a Bachelor's degree, 35+ years of experience in product management, and strong communication and problem-solving skills. HMA offers competitive compensation, benefits, and a flexible work environment.

Associate Software Engineer

Company: SageSure

Location: Remote

Posted Jan 31, 2025

SageSure, a leading company in catastrophe-exposed property insurance, is seeking an Associate Software Engineer. The role involves developing a broad understanding of SageSure applications, working on cross-functional teams, and collaborating with various engineering teams to build feature-rich user experiences. The ideal candidate should possess or be on track to obtain a Bachelor's degree in Computer Science or a related field, and have experience with general-purpose or frontend programming languages. SageSure offers a collaborative and rewarding environment, with a focus on continuous learning and professional development. The company is committed to diversity and inclusion, and provides generous benefits and perks.

Instructional Content Specialist

Company: Ellevation Education

Location: Remote

Posted Jan 31, 2025

Ellevation Education, a successful and rapidly growing business, is investing in the development of a short benchmark ELP assessment for EL students in grades 2-12. The Instructional Content Specialist will work closely with other content specialists to develop this assessment, leveraging their expertise in ELP Standards and Proficiency Level Descriptors. The role involves contributing to the assessment design, blueprint, and item development, collaborating with other teams, and delivering high-quality content. The company values diversity, creativity, and new perspectives, offering professional development opportunities, competitive salaries, and a mission-driven work environment.

Affiliate Marketing Coordinator

Company: MagicLinks

Location: Remote

Posted Jan 31, 2025

MagicLinks is a B Corp-certified social commerce company specializing in data-driven video influencer campaigns. They connect over 35K diverse creators with leading brands for sustainable growth. They are seeking a motivated Affiliate Marketing Coordinator with 13 years of experience in influencer marketing, email marketing, affiliate marketing, or a related field. The role involves brand onboarding, affiliate optimization, creator marketing, and strategic partnerships. The company offers competitive compensation, comprehensive healthcare, 401k, wellness stipend, parental leave, and unlimited PTO. MagicLinks is committed to diversity, equity, and inclusion in their workplace and operations.

Territory Manager (Pacific Northwest)

Company: LogicGate

Location: Remote

Posted Jan 31, 2025

LogicGate, a modern risk management platform founded in 2015, is seeking a Territory Manager for the Pacific Northwest Territory. The role involves strategically developing a territory plan, generating new business pipelines, and delivering world-class customer service. The company values diversity, inclusivity, and employee growth, offering competitive rewards packages and a flexible work environment. The ideal candidate has 3+ years of SaaS sales experience, a proven track record of exceeding quotas, and passion for the GRC landscape.

Full-Time Mental Health Provider (PsyPact)

Company: Spring Health

Location: Remote

Posted Jan 31, 2025

Spring Health is a mental healthcare provider aiming to revolutionize the industry by removing barriers to care. They offer Precision Mental Healthcare, tailored to individual needs, and have partnerships with over 450 companies. Their innovative platform has generated a net positive ROI for employers. As a full-time mental health provider, you would deliver virtual counseling sessions, respond to crises, and maintain confidentiality. Requirements include an unrestricted psychotherapy license, telehealth competency, and experience in evidence-based modalities. The target salary is $70,000-$75,000, with opportunities for bonuses. Spring Health offers a robust benefits package, including medical coverage, parental leave, and professional development reimbursement.

Senior Content Marketing Manager

Company: ActiveCampaign

Location: Remote

Posted Jan 31, 2025

ActiveCampaign is seeking a Senior Content Marketing Manager with 8+ years of marketing experience, 5+ in content marketing, preferably in a high-growth environment. The role involves creating various types of content, collaborating with cross-functional teams, and contributing to organic growth and SEO initiatives. The company offers comprehensive benefits, including health and wellness, open paid time off, generous 401k matching, and professional development resources. ActiveCampaign is an equal opportunity employer with a diverse and inclusive culture.

Senior Creator Growth Manager (LA or NYC ONLY)

Company: MagicLinks

Location: Remote

Posted Jan 31, 2025

MagicLinks is a B Corp-certified social commerce company that connects brands with a community of 35K+ diverse creators for data-driven video influencer campaigns. They are committed to being a force for good and have been recognized as one of the Best Places to Work in LA. They are seeking a Senior Creator Growth Manager based in LA or NYC to manage a roster of creators, increase engagement, and execute small-scale influencer campaigns. The role requires experience in influencer marketing, affiliate marketing, or business development, and a deep understanding of tools like Tableau, JIRA, Hubspot, and Google Suite.

AEM Scrum Master (on site)

Company: Blue Acorn iCi

Location: Remote

Posted Jan 31, 2025

Blue Acorn iCi, a digital consultancy with over 400 experts, specializes in customer experience, commerce, and data solutions. They empower businesses with digital scalability, delivering high performance and customer experience across various industries. The company is currently seeking a Scrum Master with Adobe Experience Manager (AEM) experience, living near Overland Park KS, Atlanta GA, or Bellevue WA, to ensure team commitments are met, remove impediments, and oversee Scrum practices. The ideal candidate should have 3+ years of Agile Project Management experience, preferably in a SaaS company, and be proficient in Jira and Confluence. They should also possess excellent communication skills and a Scrum Master certification.

Account Director/Senior Account Director (U.S.)

Company: Bounteous

Location: Remote

Posted Jan 31, 2025

Bounteous is a leading digital transformation consultancy, offering end-to-end solutions in strategy, analytics, digital engineering, cloud, data, AI, experience design, and marketing. They are expanding their Client Service team and seeking an experienced Account Director to build relationships, encourage client reliance on their products and services, and drive business success. The role involves protecting and growing client accounts, developing strategic account management plans, and leading new Statement of Work kickoff and customer onboarding processes. Preferred qualifications include a BA/BS degree, 7+ years of client service experience, excellent communication skills, and the ability to manage multiple projects. Bounteous is committed to promoting an inclusive environment and is an equal opportunity employer.

Forward Deployed Engineer

Company: Vannevar Labs

Location: Remote

Posted Jan 31, 2025

Vannevar Labs, a tech company founded in 2019, is seeking a Full Stack Developer with 4+ years of experience to join their Mission team. The role involves engineering software solutions, working with large-scale datasets, collaborating with interdisciplinary teams, and traveling up to 20% of the time to meet with mission owners. The company supports various US service branches, combatant commands, partner nations, and the intelligence community. They offer competitive benefits including health, dental, vision insurance, 100% remote work, 401k matching, mental health benefits, flexible work environment, pet and child care reimbursement during travel, unlimited PTO, and a salary range of $135,000 - $205,000 + equity + 401K match. The company is committed to equal opportunity employment and encourages candidates from all backgrounds to apply.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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