Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Data Science - Customer Success Intern (Summer 2025)

Company: Dropbox

Location: Remote

Posted Jan 29, 2025

As a Dropbox intern, you'll have a top-notch learning experience with data scientists from various backgrounds. You'll be mentored by a dedicated Dropboxer and work on projects across revenue marketing and product teams. The internship includes developing a deep understanding of customer journey phases, performing analytical deep-dives, and identifying key trends. You'll also build executive-facing dashboards and communicate insights effectively. Requirements include being an upcoming sophomore or graduate student majoring in relevant fields, having expertise in dissecting unstructured datasets, and possessing strong verbal and written communication skills. The internship offers a competitive pay range in Ireland.

SASE Sales Specialist (Italy)

Company: Palo Alto Networks

Location: Remote

Posted Jan 29, 2025

Palo Alto Networks is a cybersecurity company committed to protecting the digital way of life. They are looking for a Sales Specialist for SASE to drive revenue growth by identifying and pursuing new business opportunities with large accounts. The role involves developing and executing SASE sales strategies, influencing large customers and partners, and participating in external events. The ideal candidate should have a proven track record in enterprise sales, experience in selling SASE solutions, and excellent interpersonal and communication skills. Palo Alto Networks offers a supportive environment with unmatched systems, tools, and a team committed to success.

Performance Strategist - Defense

Company: Kitman Labs

Location: Remote

Posted Jan 29, 2025

Kitman Labs is seeking a senior-level strategist with extensive DoD experience to join their Performance Strategy Team. The ideal candidate will have leadership roles within the military, experience with performance programs, and a deep understanding of the future operating environment. The role involves strategic partnership development, DoD alignment and guidance, program support and innovation, thought leadership and representation, and cross-functional collaboration. The company offers a mission-driven environment, cutting-edge technology, and a world-class work culture with competitive benefits.

Senior UX Researcher and Research Operations Lead - Hybrid

Company: Boomi

Location: Remote

Posted Jan 29, 2025

Boomi, a fast-growing company, is seeking an experienced UX Researcher to join their User Experience team. The role involves advocating for UX Research excellence, building and nurturing user communities, leveraging mixed methods expertise, communicating complex concepts, driving discovery and evaluation, leading research activities, presenting research findings, contributing to user personas and use cases, and collaborating cross-functionally. The ideal candidate should have 5+ years of UX Research experience, a growth mindset, empathy, and a commitment to excellence. Boomi values diversity and inclusivity, and offers competitive compensation and benefits.

(biotechnology), Senior .NET Developer, TSCM-38461

Company: ELEKS

Location: Remote

Posted Jan 29, 2025

ELEKS, a custom software development company, is seeking a Senior .NET Software Developer with 5 years of experience in C#, .NET, and NET Web API. The developer will design, develop, and maintain reliable software, focusing on performance and availability. They will also analyze requirements, review designs, and estimate user stories. The role involves proposing code refactoring and optimization improvements, maintaining high-quality standards, and staying updated with modern technology. ELEKS offers close cooperation with a customer, challenging tasks, competence development, and a dynamic environment.

Senior Dormant Solutions Specialist

Company: Stewart Title

Location: Remote

Posted Jan 29, 2025

Stewart is a company that invests in employee career development, fostering a diverse and equitable work environment. The company is looking for a Centralized Escrow Accounting CEA Service Center professional with 2+ years of related experience, including TX and commercial experience, Escrow Officer experience, and closing experience. The role involves managing and ensuring compliance with financial policies, providing escrow accounting and related services, and limiting the number of dormant funds accounts. Stewart is committed to equal employment opportunities and accommodations for individuals with disabilities.

Customer Experience Engineer - Lisbon

Company: HiBob

Location: Remote

Posted Jan 29, 2025

HiBob, a fast-growing global HR platform, is seeking a Customer Experience Engineer. The role involves handling third-level support, research, development escalations, and complex ticket resolution. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, hands-on experience in technical support, deep understanding of log analysis, database querying, and maintenance of support tools. Strong problem-solving skills, excellent communication, and experience with support tools like Slack, Salesforce, Asana, and Zendesk are required. Preferred qualifications include background in HR systems, knowledge of HTML/CSS, experience in leading cross-functional initiatives, and a data-driven approach. HiBob offers competitive compensation, benefits, and pre-IPO equity. The company is committed to fostering a sense of belonging and thriving workplace, with a flexible hybrid working model, social impact days, and employee referral programs.

Director, Strategy & Operations - Member Care Advocacy

Company: Included Health

Location: Remote

Posted Jan 29, 2025

Included Health is seeking a Head of Member Care Advocacy to lead a large, geographically distributed team of 300+ agents and 20+ leaders. The role involves overseeing operational goals, creating a multiyear roadmap, scaling business, and improving member satisfaction. The ideal candidate should have a Bachelor's degree in Business, Healthcare Administration, or a related field, with 10+ years of experience in strategy, operations, and change management. Key skills include people management, strategic communication, and data-driven decision making. The role offers a competitive salary range and comprehensive benefits package.

Senior Product Manager, Commercial Lending

Company: Pathward

Location: Remote

Posted Jan 29, 2025

Pathward, a hybrid remote-office company, is seeking an experienced Senior Product Manager for commercial lending. The role involves driving improvements in the lending lifecycle, enhancing operational efficiency, ensuring compliance, and delivering customer-centric solutions. The ideal candidate should have 5+ years of product management experience, direct commercial lending insight, and strong analytical and problem-solving skills. Pathward offers a comprehensive benefits package and is committed to building a diverse and inclusive culture.

Software Senior Engineer, AI - Hybrid

Company: Boomi

Location: Remote

Posted Jan 29, 2025

Boomi is a fast-growing company that aims to make the world a better place by connecting everyone to everything anywhere. They offer an award-winning intelligent integration and automation platform. As a Senior Software Engineer, you will design and develop cutting-edge systems, integrating AI technologies and AWS services. You will be an active member of an Agile team, driving features from inception through the software development lifecycle. Boomi values diversity and encourages employees to be their true authentic selves.

Senior Sales Development Representative

Company: LogicGate

Location: Remote

Posted Jan 29, 2025

LogicGate, founded in 2015, is a modern risk management platform that aims to transform business risks into opportunities. The company has secured over $156M in funding and continues to lead the GRC category with its flexible, no-code solution. LogicGate values diversity, inclusivity, and employee growth, offering flexible work arrangements and a strong company culture. The company is currently seeking a Senior Sales Development Representative with 2+ years of SDR experience in the B2B SaaS space, strong communication skills, and proficiency in Salesforce, Salesloft, ZoomInfo, and 6sense. The role involves qualifying leads, managing the pipeline, and collaborating with the Sales and Marketing teams. LogicGate offers competitive compensation, benefits, and a focus on employee development and learning opportunities.

OCIO Project Manager

Company: HiBob

Location: Remote

Posted Jan 29, 2025

HiBob, a rapidly growing HRIS company, is seeking an experienced Agile Scrum Master with a background in technology or SaaS. The role requires a bachelor's degree, strong technical skills, and proficiency in Agile tools. HiBob offers competitive compensation, flexible hybrid work, and a range of benefits including wellness programs, employee referral bonuses, and global team events.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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