Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Lead Auditor - GPSC, Construction, Capex

Company: General Motors

Location: Remote

Posted Jan 29, 2025

The Lead Auditor role at General Motors Audit Services (GMAS) involves leading audit assignments, performing continuous business monitoring and risk assessment, and developing audit plans. The role requires a Bachelor's degree in engineering, manufacturing, supply chain, or accounting, and 5-7 years of combined audit consulting and operational experience. The ideal candidate should have practical knowledge of internal audit methodology, industry knowledge, and the ability to drive the use of analytics in the audit process. A Masters degree and professional certification are preferred. The compensation range is $85,100 - $135,900, with bonus potential based on company performance, job level, and individual performance. Benefits include health and wellbeing programs, retirement savings plan, tuition assistance, and GM vehicle discounts. GM is committed to diversity and inclusion, and offers reasonable accommodations for job seekers with disabilities.

Customer Experience Engineer

Company: HiBob

Location: Remote

Posted Jan 29, 2025

HiBob, a fast-growing global HR platform, is seeking a Customer Experience Engineer to specialize in 3rd level support, research, development escalations, and complex ticket resolution. The ideal candidate should have a Bachelor's degree in Computer Science or related field, hands-on experience in technical support, deep understanding of log analysis, database querying, and maintenance of technical support tools. Familiarity with SQL, API troubleshooting, strong problem-solving skills, excellent communication, and collaboration abilities are required. Preferred qualifications include background in HR systems, knowledge of HTML/CSS, experience in leading cross-functional initiatives, and a data-driven approach. HiBob offers competitive compensation, benefits, pre-IPO equity, and a hybrid working model. The company is committed to fostering a sense of belonging and thriving workplace, open to all talent without discrimination.

Strategic Account Manager

Company: PROCEPT BioRobotics

Location: Remote

Posted Jan 29, 2025

PROCEPT BioRobotics is a company dedicated to revolutionizing BPH treatment through surgical robotics. The Strategic Accounts Manager will develop and execute strategic plans with key hospital Integrated Delivery Networks (IDNs) to achieve sales revenue targets. The role involves managing the capital sales process, installations, training, and utilization growth within assigned IDNs. The ideal candidate should have a Bachelor's degree, startup company experience, and a minimum of 5 years of sales, sales management, or marketing experience. Strong technical and clinical product knowledge, excellent communication skills, and the ability to manage multiple tasks are required. The company offers competitive benefits, including comprehensive health coverage, a 401k plan, and flexible time off.

Therapy Manager, Behavioral Health

Company: Included Health

Location: Remote

Posted Jan 29, 2025

The job posting is for a Therapy Manager position in Behavioral Health at Included Health. The role involves leading a team of psychologists and master-level therapists, managing day-to-day clinical operations, hiring and interviewing processes, and driving performance management efforts. The ideal candidate should be a detail-oriented clinician leader with at least three years of post-independent licensure experience, strong analytical skills, and the ability to motivate and guide a large team. The role requires reviewing clinical documentation, managing quality metrics, and participating in team meetings. The compensation package includes a base salary, 401k savings plan, comprehensive medical coverage, generous PTO, and other benefits. Included Health is an Equal Opportunity Employer.

Field Marketing Specialist - LA

Company: Beatbox Beverages, LLC

Location: Remote

Posted Jan 29, 2025

BeatBox Beverages, a beverage company based in Austin, TX, is seeking a Field Marketing Specialist for a position in LA. The role involves building local networks, creating marketing programs, and executing activations to promote the brand. The ideal candidate should have 2 years of field marketing experience in beverage, CPG, clothing, lifestyle, or health and beauty industries, and 1 year in a leadership/management role. They should possess strong product knowledge, marketing strategy, event planning, consumer engagement, communication, presentation, sales support, creativity, budget management, problem-solving, adaptability, relationship building, organization, attention to detail, regulatory knowledge, product sampling experience, and passion for the beverage industry.

Senior Accountant

Company: Veta Virtual

Location: Remote

Posted Jan 29, 2025

Veta Virtual is seeking a Senior Accountant to join their team. The role involves daily accounting tasks, financial analysis, and reporting. The ideal candidate should have a degree in Accounting or Finance, 15 years of experience, and proficiency in Excel. Veta Virtual offers a competitive salary, remote work flexibility, and a supportive team environment. The company values growth, integrity, execution, compassion, and reliability.

Business Development Representative

Company: brightwheel

Location: Remote

Posted Jan 29, 2025

Brightwheel is a globally trusted technology brand in early education, aiming to provide high-quality education for every child. They are a fully remote, diverse team with a strong investor group. The company is seeking dynamic, resilient sales professionals to make 80-100 cold calls daily, understand prospects' pain points, and schedule product demonstrations. Brightwheel offers a competitive compensation package, including a base salary of $45,000 and an uncapped variable of $18,000 based on performance.

Chief of Staff

Company: Archive

Location: Remote

Posted Jan 29, 2025

Archive, a Series A startup backed by top-tier investors, is seeking a highly driven Chief of Staff to join their remote team of ~45, with an office in NYC. The role involves running the company's operating cadence, overseeing the CEO's time management, and collaborating on high-impact cross-functional projects. The company is the leading technology platform for branded resale, working with over 50 global brands. They aim to change consumer behavior by keeping products out of landfill, starting with fashion and expanding. Archive has raised over $25 million and was named Fast Company's 2nd Most Innovative Company in Retail in 2024.

SEO Specialist (Costa Rica Only)

Company: Granicus LLC

Location: Remote

Posted Jan 29, 2025

Granicus is a Govtech company that has been recognized for its transformative technology and inclusive approach. They serve over 5500 government agencies and 300 million citizens, providing comprehensive cloud-based solutions for communications, website design, meeting management, records management, and digital services. Their mission is to support customers by meeting community needs and implementing technology equitably and inclusively. The SEO Specialist role involves analyzing client websites, improving traffic, and implementing SEO changes. The ideal candidate should have 13 years of SEO experience, knowledge of Google Analytics, and strong technical acumen. Granicus is a remote-first company with a diverse workforce, committed to transparency, inclusivity, and employee well-being.

Project Manager

Company: Strata Information Group (SIG)

Location: Remote

Posted Jan 29, 2025

SIG is a reputable company with over 35 years of experience, serving more than 900 colleges and universities worldwide. They offer comprehensive strategy implementation and managed support. The company is currently seeking a strategic Project Manager with at least five years of experience in software-related projects within Higher Education, preferably with consulting experience and a PMP certification. The ideal candidate will have experience with ERP CRM and Student Information Systems, and exceptional communication skills. The role involves comprehensive leadership for all assigned projects, tracking and reporting on project budget, establishing project plans, managing resources, and providing advisory services for change management. The salary range is $90,000 - $125,000, with benefits including health, vision, dental, life insurance, short and long-term disability, paid parental leave, vacation, sick leave, paid holidays, a 401K with a 5% employer contribution, and pet insurance.

Cadillac District Manager Parts & Service - New Jersey/Philadelphia

Company: General Motors

Location: Remote

Posted Jan 29, 2025

This role is a remote position with territorial responsibility for managing Sales and Service Agreements between GM, dealers, external fleet customers, and Independent Aftersales Market stores. The candidate must live in or relocate to Mt Laurel, NJ or Travose, PA. Key responsibilities include driving revenue growth, analyzing dealers' marketing plans, and resolving customer needs. Required qualifications include a Bachelor's Degree, 5+ years of experience in dealership fixed operations, and proficient automotive industry knowledge.

Senior Demand Generation Marketing Manager

Company: brightwheel

Location: Remote

Posted Jan 29, 2025

Brightwheel, a globally trusted technology brand in early education, is seeking a Senior Demand Generation Marketing Manager. The role involves leading acquisition marketing efforts for the education product, developing cross-channel plans, crafting compelling messaging, driving continuous learnings, and collaborating with cross-functional teams. The ideal candidate should have a Bachelor's degree in marketing, 4+ years of demand generation experience, and strong analytical and communication skills.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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