Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Founding Software Engineer (Backend, Remote)

Company: Glass Health

Location: Remote

Posted Jan 27, 2025

Glass Health, a physician-cofounded company, is seeking experienced engineers to build and grow products using AI for clinical decision support. The role involves designing and building development and production platforms, developing new user-facing AI features, and partnering with researchers and product managers. The company aims to improve diagnostic accuracy, implement evidence-based medicine, and eliminate clinician burnout. Glass Health offers a flexible work environment, high autonomy, and competitive benefits. The company has raised $65M and is at an inflection point in its startup journey.

Regional Marketing Manager, Remote

Company: Just Right Reader

Location: Remote

Posted Jan 27, 2025

The Regional Marketing Manager role at Just Right Readers involves leading strategic marketing efforts for state adoptions and large districts. Key responsibilities include developing and executing regional marketing plans, creating multichannel campaigns, supporting sales enablement, managing events, conducting market research, and collaborating with cross-functional teams. The ideal candidate should have a Bachelor's degree in Marketing or a related field, 5+ years of marketing experience, strong project management skills, and proficiency in marketing automation platforms. Preferred skills include B2B marketing experience, digital marketing strategies, and graphic design tools. The company offers a competitive salary, comprehensive benefits, and opportunities for professional development.

Commercial Counsel

Company: Agiloft

Location: Remote

Posted Jan 27, 2025

Agiloft is a leading global provider of contract lifecycle management (CLM) software, trusted by organizations worldwide. The company's no-code platform is easily managed by business users, contributing to high customer satisfaction and renewal rates. Agiloft emphasizes a positive work environment, supporting employee resource groups and promoting work-life balance. The company is seeking a highly experienced Commercial Counsel to join its Legal team, working closely with go-to-market teams and providing pragmatic legal advice. The role involves contract review and negotiation, supporting internal stakeholders, and collaborating across the legal function and beyond.

Founding AI/Data Engineer (Remote)

Company: Glass Health

Location: Remote

Posted Jan 27, 2025

Glass Health, a physician-cofounded company, is seeking experienced engineers to build and scale new products using AI for clinical decision support. The role involves designing and building development and production platforms, developing user-facing AI features, and collaborating with various teams. The company aims to improve diagnostic accuracy, implement evidence-based medicine, and enhance patient outcomes worldwide. Glass Health offers a competitive compensation package, flexible work hours, and a supportive team environment. The company is at an inflection point, having raised $65M from top-tier investors and partnered with Kaiser Permanente Mid Atlantic.

Account Executive (AE)

Company: Meroxa

Location: Remote

Posted Jan 27, 2025

Meroxa is seeking a highly motivated Account Executive to join their sales team, focusing on driving the realtime data platform into Commercial markets. The role involves developing sales strategies, identifying leads, building client relationships, conducting sales presentations, and managing the sales pipeline. The ideal candidate should have proven work experience in enterprise or midmarket sales, a track record of exceeding sales quota, and excellent communication and negotiation skills. Meroxa offers competitive salaries, remote work, comprehensive benefits, and a commitment to diversity and inclusion.

Director of Product Marketing

Company: Just Right Reader

Location: Remote

Posted Jan 27, 2025

Just Right Reader is a rapidly growing phonics curriculum company seeking an expert in Product Marketing. The role involves developing and owning the end-to-end product marketing strategy, enhancing product strategy for existing products, leading a high-performing team, conducting market research, collaborating cross-functionally, and overseeing content development. The company offers a meaningful impact in children's literacy, a passionate team, remote work, and comprehensive benefits. Qualifications include 6+ years of marketing experience, 5+ years in product marketing within Edtech, strong leadership skills, deep understanding of market research, exceptional communication skills, and ability to thrive in a fast-paced environment.

Senior Accountant - Outsourced Accounting Services

Company: Stambaugh Ness

Location: Remote

Posted Jan 27, 2025

Stambaugh Ness SN is seeking an Accountant for their Outsourcing Accounting Services (OAS) group. The role involves managing a variety of tasks for clients, including project entry, billing, reporting, and financial statement preparation. The successful candidate will work remotely and have ownership over their own book of business. They should possess strong attention to detail, critical thinking skills, and a willingness to learn new things. The position offers excellent opportunities for career advancement and a competitive benefits package. The hiring process includes several stages, culminating in a final offer. SN values an inclusive workplace and encourages applications from underrepresented candidates.

Coordinator of Development Operations

Company: GreenLight Fund

Location: Remote

Posted Jan 27, 2025

GreenLight Fund, a national nonprofit founded in 2004, partners with communities to create opportunities for inclusive prosperity. They facilitate a community-driven process to match local needs with proven organizations from other areas, providing collaborative support. GreenLight Fund has launched nearly 60 portfolio organizations, invested $385M, and reached over 749,000 individuals and families in 2024. The Coordinator of Development Operations will play a pivotal role in supporting development operations for GreenLight's national office and sites, including gift processing, data management, investor relations support, prospect research, and networkwide development systems support.

Billing and Coding Specialist

Company: Herself

Location: Remote

Posted Jan 27, 2025

Herself Health is a women's primary care provider in the Twin Cities metro area, focusing on specialized care for women 65+. They are seeking a Billing and Coding Specialist to join their team. The role involves coding encounters, providing education to physicians, and ensuring accurate and timely coding. The ideal candidate should have 24 years of physician coding experience, preferably in primary care, and be proficient in Microsoft Office. The company values collaboration, excellence, and a customer-first mindset.

National VP of Sales and Training

Company: New Home Co

Location: Remote

Posted Jan 27, 2025

New Home Co, a homebuilder focused on major metropolitan areas in several states, is seeking a National Director of Sales. The role involves developing and implementing a national sales strategy, training sales managers, and ensuring consistent messaging of corporate culture across divisions. The ideal candidate should have a strong understanding of the homebuilding industry, excellent interpersonal skills, and a minimum of nine years of experience in the home building industry. The position offers a base salary between $150,000 to $200,000 per year, along with comprehensive benefits and potential for an annual bonus.

Threat Hunting Researcher

Company: Palo Alto Networks

Location: Remote

Posted Jan 27, 2025

Palo Alto Networks is seeking a Threat Hunt Analyst to join Unit 42's Managed Services group. The role involves proactively searching for signs of malicious activity within an organization's network, using advanced tools and methodologies to identify anomalies and potential threats. The Analyst will also engage in research and experimentation to develop new hunting techniques and stay ahead of evolving threats. Effective communication is crucial, as the Analyst will work closely with other teams to share findings and coordinate response efforts. The company values innovation, collaboration, and execution, and offers development and personal wellbeing programs to support employees.

Web Manager, Remote

Company: Just Right Reader

Location: Remote

Posted Jan 27, 2025

Just Right Readers is seeking a Web Manager for the Marketing team to oversee the development, design, and optimization of their digital presence. The ideal candidate should be highly technical, creative, and data-driven, with a proven track record in managing web platforms. Key responsibilities include website development and maintenance, SEO and analytics, content management, web design and user experience, technical support and troubleshooting, and compliance and security. Requirements include a Bachelor's degree in Web Development, Marketing, or a related field, 5 years of experience managing websites and web-based marketing initiatives, proficiency in HTML, CSS, JavaScript, and CMS platforms, and strong project management and organizational skills. Preferred skills include knowledge of UX/UI design principles, familiarity with graphic design tools, and experience with e-commerce platforms. The company offers a competitive salary, comprehensive benefits, opportunities for professional development, and a supportive work environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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