Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Senior FP&A Manager

Company: Roo

Location: Remote

Posted Jan 27, 2025

Roo, a B2B labor marketplace in animal healthcare, is seeking a Senior Manager of FP&A. The role involves financial planning, performance analysis, operational excellence, and leadership of the FP&A team. The ideal candidate should have exceptional financial modeling skills, strategic partnership abilities, and a data-driven mindset. Roo offers accelerated growth, comprehensive benefits, and an inclusive environment.

Customer Success Coordinator

Company: Prevail Legal

Location: Remote

Posted Jan 27, 2025

Prevail Legal, a well-funded startup based in San Francisco, is seeking a Customer Success Coordinator for a fully remote position. The ideal candidate should have 13 years of experience in Court Reporting operations, proficiency in RB9 Reporter Base software, and familiarity with Google Workspace, Google Suite, and Slack. The role involves serving as a key point of contact for inbound communications, coordinating billing inquiries, and collaborating with Sales and Marketing teams. The compensation range is $18-$22 per hour, depending on job-related knowledge, skills, and experience. Prevail Legal is committed to equal employment opportunity and is hiring US Citizens, without providing H1B Visa support.

Managed Services Solutions Executive

Company: CDW

Location: Remote

Posted Jan 27, 2025

CDW, a leading technology solutions provider, is seeking a Managed Services Solutions Executive. The role involves developing and executing strategic sales plans, identifying new business opportunities, and fostering close collaboration with internal teams. The ideal candidate should have a Bachelor's degree in business, computer science, or a related technical field, and at least five years of experience selling managed services, cloud-based services, or outsourcing solutions. The position offers a fixed pay with variable compensation, uncapped commission, and a positive work environment with opportunities for professional growth.

Campaigns Director

Company: Indivisible Project

Location: Remote

Posted Jan 27, 2025

Indivisible is seeking a Campaigns Director to lead nonpartisan campaigns focusing on network education and organizing in solidarity with communities under threat. The ideal candidate will have a proven history in program development, people management, and a deep commitment to racial equity. The role involves campaign strategy, project management, and communication, with responsibilities including leading campaign development, overseeing project management, and providing training resources. Required qualifications include organizing/program experience, campaign leadership, management skills, program development experience, communication skills, commitment to values, adaptability, and DEI expertise.

Sr. Manager, QA Automation

Company: E.L.F. Beauty

Location: Remote

Posted Jan 27, 2025

elf Beauty Inc, a leading cruelty-free beauty company, is seeking a Sr Manager of QA Automation. The company, with a multibrand portfolio including elf Cosmetics, Well People, Keys Soulcare, and Naturium, had net sales of $1 Billion in FY24. They are the 2nd mass cosmetics brand in the US and the fastest growing. The role involves leading a team of QA engineers, developing an automation strategy, and ensuring high-quality software products. Requirements include a degree in Computer Science, 12+ years of QA experience, 5+ years in a managerial role, and proficiency in automation tools like Selenium.

Staff Accountant - Remote

Company: DAS Health

Location: Remote

Posted Jan 27, 2025

DAS Health, a leading provider of Health IT and management solutions, is seeking a full-time Staff Accountant. The role involves managing daily accounting tasks, reconciling data, and assisting in financial statement preparation. Requirements include a bachelor's degree in Accounting, 13 years of professional finance/accounting experience, and proficiency in Microsoft Excel. DAS Health offers competitive pay, flexible time off, continued education reimbursements, and company-paid health benefits.

Remote Sales Development Representative (Trinidad)

Company: Brafton Inc.

Location: Remote

Posted Jan 27, 2025

Brafton is a leading content marketing firm with offices in Boston, London, and Sydney. They create result-focused strategies and content to drive SEO, social engagement, and leads for clients. The company has been at the forefront of content marketing since 2008 and has evolved into a diverse digital marketing partner. They are seeking a Sales Development Representative for a remote, full-time contractor opportunity in Trinidad and Tobago. The role involves researching, engaging, and booking meetings for the sales team, as well as executing inbound and outbound campaigns. Desired skills include undergraduate degree, 12 years of phone sales experience, consultative and confident approach, competitive drive, and interest in internet and search engine marketing.

Customer Success Manager DACH

Company: Kolsquare I B Corp

Location: Remote

Posted Jan 27, 2025

Kolsquare is a SaaS software solution designed for marketing professionals to manage KOL (Key Opinion Leader) marketing campaigns. The company offers advanced technologies like Big Data, AI, and Machine Learning to help businesses form genuine partnerships with over 15 million KOLs across various social media platforms. Kolsquare's mission is to empower everyone with the potential of KOL Marketing, aiming to positively impact the world. The Customer Success Manager role involves building long-term relationships, retaining customers, preventing churn, driving revenue growth, and collaborating with cross-functional teams. The ideal candidate should have proven experience in Customer Success Management, strong soft skills, and a passion for digital marketing and influencer marketing.

Senior Product Growth Analyst

Company: Roo

Location: Remote

Posted Jan 27, 2025

Roo is a B2B labor marketplace in animal healthcare that connects veterinary professionals with hospitals through innovative technology. The Growth team works alongside the Director of Growth to define company objectives and measure their impact. The team's responsibilities include prototyping new data-driven workflows, helping teams define and dashboard their North Star, running trusted experiments, and identifying trends for deep dive analysis. The role requires 5+ years of experience in an analytical strategy role, preferably product-focused, with strong SQL skills and knowledge of growth strategies in a high-growth startup environment. The company offers competitive compensation, comprehensive benefits, and a mission-driven work environment.

Enterprise Risk Program Manager

Company: Lead Bank

Location: Remote

Posted Jan 27, 2025

Lead, a fintech company, is seeking a dynamic and creative risk-focused Program Manager. The role involves enhancing and conducting the bank's annual enterprise-wide risk assessment, creating standardized risk assessment methodology standards, building or enhancing the bank's risk documentation and control standards, developing risk reporting, and managing vendor risk and procurement programs. The ideal candidate should have a bachelor's degree, 8-10 years of risk management experience, and a deep understanding of enterprise risk management frameworks. Lead offers competitive compensation, benefits, and a dynamic work environment.

VP, Data

Company: Roo

Location: Remote

Posted Jan 27, 2025

Roo, a B2B labor marketplace in animal healthcare, is seeking a Vice President of Data to lead and scale their data team. The role involves defining and executing a data strategy, leading the growth team, overseeing data engineering and infrastructure, collaborating cross-functionally, developing advanced analytics, and establishing data governance. The ideal candidate will have 10+ years of data leadership, technical expertise, strategic vision, strong business acumen, leadership skills, and a passion for instilling a data-driven culture. Roo offers competitive compensation, comprehensive benefits, and a mission-driven environment.

Senior Full Stack Engineer

Company: Roo

Location: Remote

Posted Jan 27, 2025

Roo is a B2B labor marketplace in animal healthcare that connects veterinary professionals with hospitals through innovative technology. The company aims to revolutionize the industry by combining healthcare expertise with Silicon Valley talent. They are seeking a Senior Full Stack Software Engineer to develop new features using cutting-edge technologies. The role involves working remotely with occasional travel to San Francisco. Key responsibilities include collaborating with cross-functional teams, participating in architectural discussions, writing maintainable code, and staying updated on emerging technologies. The ideal candidate has a minimum of five years of hands-on experience in web application development, excellent problem-solving skills, strong communication abilities, and expertise in backend and frontend technologies.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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