Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

GenAI Architect

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 24, 2025

Principal Consultant - Product Owner

Company: Nagarro

Location: Remote

Posted Jan 24, 2025

The company is a global Digital Product Engineering firm with over 19,000 experts across 33 countries. They build products, services, and experiences that inspire, excite, and delight users across all devices and digital mediums. The company culture is dynamic and non-hierarchical. They are seeking new colleagues for the role of Product Managers, who are strategic leaders responsible for driving product development, launch, and ongoing support. Key responsibilities include analyzing market trends, setting product vision, collaborating with stakeholders, and ensuring digital vision and product alignment with value streams. The ideal candidate should have 2-3 years of experience in similar roles, strong leadership, agile, design, optimization, and technical tutoring skills.

Principal Backend Software Engineer

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Manager, Sales Play Activation

Company: Equinix, Inc

Location: Frisco, TX / Remote

Posted Jan 24, 2025

CRM/Marketing Operations Executive

Company: Reach plc

Location: Remote

Posted Jan 24, 2025

Reach Plc is seeking a CRM/Marketing Operations Executive for a fully remote role with occasional travel to Canary Wharf, Birmingham, and Manchester hubs. The role involves supporting customer acquisition and growth across multiple channels, building templates, creating customer segments, designing automated customer journeys, managing customer data, and creating reports. The ideal candidate should have prior experience in push messaging and email marketing, strong spreadsheet skills, a basic understanding of customer lifecycle principles, and familiarity with GDPR. The company offers a competitive salary, pension scheme, 25 days holiday, enhanced family leave, wellbeing support, and career development opportunities.

Programme Manager - Public Safety

Company: NEC Software Solutions

Location: Remote

Posted Jan 24, 2025

NEC Software Solutions is seeking a Programme Manager for a Public Safety Programme. The role involves leading and delivering the programme, managing the Programme Plan, and ensuring client satisfaction. The ideal candidate should have a degree, IT service delivery experience, and excellent communication skills. NEC offers a competitive benefits package, including private medical cover, pension scheme, and flexible benefits. The company is an equal opportunities employer and is committed to supporting candidates with accessibility needs.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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