Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Audio Data Collection Project - Czech

Company: TELUS Digital

Location: Remote

Posted Jan 24, 2025

TELUS International is seeking participants for an Audio Data Collection project in Czech. The task involves recording around 500 utterances in Czech using an Android mobile phone, following specific instructions. The project is remote and can be completed from home. Payment is 16 USD upon successful completion. Requirements include being 18+, a native Czech speaker, located in the Czech Republic, fluent in English, having a stable internet connection, and a quiet environment for recording. The estimated time to complete the task is 1.5 to 2 hours.

Senior Manager, Technical Accounting

Company: Equinix, Inc

Location: Redwood City, CA / Remote

Posted Jan 24, 2025

Senior Manager, Process Excellence

Company: Affirm

Location: Remote

Posted Jan 24, 2025

Affirm is seeking a Senior Manager of Process Excellence with extensive experience in project management, continuous improvement, and product operations. The role involves leading a team to develop and implement impactful programs, ensuring efficient and effective customer experiences. Key responsibilities include acting as a liaison for internal and external partners, employing a data-driven approach to decision-making, and driving the end-to-end lifecycle of product changes. Affirm offers competitive compensation, comprehensive benefits, and a remote-first work environment.

Online Data Analyst Thailand

Company: TELUS Digital

Location: Remote

Posted Jan 24, 2025

This is a part-time, long-term freelance opportunity for a detail-oriented individual with proficiency in English and Thai, and familiarity with Thai business, media, sport, news, social media, and cultural affairs. The role involves enhancing digital maps, conducting online research, and completing various tasks. The position offers flexibility, remote work, and the chance to be part of a dynamic, innovative team. TELUS Digital AI, the employer, is committed to diversity and inclusion, and equal opportunities are provided to all qualified applicants.

Media Search Analyst Italy

Company: TELUS Digital

Location: Remote

Posted Jan 24, 2025

This job posting is for a Media Search Analyst role at TELUS International AI. The position offers flexibility, allowing you to set your own schedule and work from home. The role involves comprehensive assessments of diverse tasks related to music, video, and Apple products. You'll use an innovative web-based tool to evaluate search outcomes for App Store Content and conduct research to validate query accuracy. No prior professional experience is required, but you must pass an assessment and meet basic requirements, including being an Apple device user, a native speaker of Italian and English, a resident in Italy for at least a year, and having familiarity with Italian business, media, sport, news, social media, and cultural affairs. The role also requires up-to-date knowledge of trends in applications, music & video, and strong internet research skills. The position offers additional incentives and equal opportunity employment.

Software Engineer

Company: Arcadia

Location: Remote

Posted Jan 24, 2025

Arcadia is a mission-driven company dedicated to transforming healthcare by aggregating diverse data into a unified fabric for health. The role involves working with engineering teams to triage and remediate software product issues, develop enhancements, and participate in Scrum rituals. Success in this role includes gaining a working understanding of the products, acquiring facility with troubleshooting techniques, and improving observability of the software. In 12 months, the ideal candidate will have expertise in two or more software products, mentor new team members, and identify high priority items. The role offers opportunities for personal and professional development in a flexible, remote-friendly environment.

Account Executive, Enterprise, DACH

Company: Atlassian

Location: Paris, France / Remote

Posted Jan 24, 2025

Manager, IT Audit

Company: Pathward

Location: Remote

Posted Jan 24, 2025

Pathward is a hybrid remote-office company dedicated to growing talent anywhere, with onsite locations in Sioux Falls, Scottsdale, Troy, Franklin, and Dallas. They are a financial empowerment company working with innovators to increase financial availability, choice, and opportunity for all. Pathward is seeking an IT auditor to perform a variety of tasks, including information technology audits, IT SOX testing, and assisting with operational financial and compliance audits. The role involves working closely with IT audit management, understanding and applying audit methodology, leading IT audits, performing risk assessments, and identifying opportunities to reduce risk and improve operational efficiency. The ideal candidate will have a Bachelor's degree, 5+ years of experience, and the ability to quickly understand and apply new technical concepts.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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