Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Director of Engineering, Partnerships

Company: Greenlight Financial Technology

Location: Remote

Posted Jan 24, 2025

Greenlight, a leading family fintech company, is seeking an experienced Director of Engineering to lead its Partnerships engineering team. The role involves setting technical and strategic direction, managing multiple teams, driving engineering best practices, and ensuring the reliability and scalability of the core partner platform. The ideal candidate should have 15+ years of software development experience, with at least 5+ years managing teams, and experience in managing both backend and frontend platforms. Greenlight offers a competitive compensation package, including a discretionary performance bonus, equity rewards, and comprehensive benefits.

Solution Engineer

Company: insightsoftware

Location: Remote

Posted Jan 24, 2025

Insightsoftware is a global provider of financial solutions for the Office of the CFO. They offer comprehensive solutions across financial planning and analysis, accounting, and operations. The company is seeking a Solutions Engineer to handle product demonstrations, presales support, and partner enablement for their budget consolidation business unit. The ideal candidate should have a consulting mindset, technical expertise, and excellent communication skills. The role is remote-based and requires a Bachelor's degree in a related field, at least 3 years of experience in a sales engineering or solutions consulting role, and proficiency in EPM and/or ERP platforms.

Partner Account Manager

Company: AHEAD

Location: Remote

Posted Jan 24, 2025

AHEAD is a company that builds platforms for digital business, prioritizing a culture of belonging and equal opportunity. They are seeking a dynamic Partner Account Manager to drive sales strategy in key partnerships. The role involves sales strategy development, GTM alignment and execution, KPI tracking, content creation, sales enablement, data analysis, strategic deal involvement, MOU creation, deal reporting, sales support, and marketing collaboration. Qualifications include proven experience in partner account management, strong understanding of sales strategies, excellent communication skills, analytical mindset, and ability to manage multiple projects in a fast-paced environment. AHEAD values diversity and offers competitive benefits including medical, dental, vision insurance, 401k, paid holidays, time off, and parental leave.

Product Counsel

Company: Vetcove

Location: Remote

Posted Jan 24, 2025

Vetcove, a rapidly growing eCommerce platform for veterinary supplies, is seeking a skilled Product Counsel. The ideal candidate will have a strong legal background in technology transactions, intellectual property, privacy, and regulatory compliance. They will review and negotiate contracts, provide legal advice, contribute to Vetcove's privacy program, and develop customer-facing documentation. The role offers a competitive salary, comprehensive benefits, and the opportunity to work remotely within the USA. Vetcove is committed to diversity and inclusion, and is dedicated to providing a work environment free from discrimination.

Senior Developer - Java Full Stack with Mobile Development Experience

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Kyndryl is seeking a Software Engineering - Developer with 10+ years of IT experience, particularly in application design, development, and modernization. The role involves designing, developing, and implementing cutting-edge software solutions, with opportunities to architect solutions, test code, and deploy CI/CD pipelines. The candidate will work on application modernization projects, collaborate with various teams, and provide work estimates. Kyndryl values diversity and offers benefits, learning programs, and a platform for volunteering. The role offers opportunities for career growth, with potential to advance to Principal Engineer or Vice President of Software.

Growth Marketing Manager

Company: insightsoftware

Location: Remote

Posted Jan 24, 2025

Insightsoftware, a global provider of financial solutions, is seeking a Growth Marketing Manager for their Tax suite of products. The ideal candidate will develop strategic marketing plans, manage campaigns, and collaborate with various teams to drive growth. The role requires experience in B2B software, marketing automation skills, and proficiency in sales and marketing tools. The company values equal employment opportunity and offers a high-energy, high-performance global team environment.

Technical Writer

Company: Interos Inc

Location: Remote

Posted Jan 24, 2025

Interos, a supply chain risk intelligence company, is seeking a Technical Writer to join their Product & Technology team. The role involves creating comprehensive, engaging, and user-friendly documentation for both external customers and internal teams. The Technical Writer will collaborate with various teams to ensure documentation aligns with organizational goals and user needs. Essential duties include creating user manuals, release notes, API guides, FAQs, quick-start guides, knowledge base articles, and internal team documentation. The ideal candidate should have a Bachelor's degree in a relevant field, 3+ years of experience in technical writing for SaaS products, and a basic understanding of SaaS, APIs, and related technologies.

Senior Site Reliability Engineer

Company: Greenlight Financial Technology

Location: Remote

Posted Jan 24, 2025

Greenlight, a leading family fintech company, is seeking a Senior Site Reliability Engineer to ensure the smooth operation of their platforms and services. The role involves working collaboratively across engineering disciplines, implementing monitoring and alerting, and enhancing services for increased availability and scalability. The company offers competitive compensation, comprehensive benefits, and a supportive work environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages