Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Admin for Atlassian Suite (5+ Years Exp)

Company: Equinix, Inc

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Field Sales Account Manager

Company: Waters

Location: Salt Lake City, UT / Remote

Posted Jan 24, 2025

Waters Corporation is looking for a Territory Account Manager to drive sales of their products and services, including Ultra Performance Liquid Chromatography Systems, Mass Spectrometers, software, consumables, and services, in Utah and Arizona. The ideal candidate should be self-motivated, develop a territorial business plan, and build strong relationships with customers. Responsibilities include meeting sales targets, maintaining customer satisfaction, and developing new prospects. Qualifications include a degree in a scientific field, 3+ years of chromatography experience, and strong communication and presentation skills. Waters Corporation values diversity and inclusion, and offers opportunities for career growth and innovation.

Senior Solutions Architect

Company: Leidos

Location: Remote

Posted Jan 24, 2025

The National Security Sector is seeking a Senior Solutions Architect to develop software-based solutions for DoD and mission partner space capabilities. The role involves creating solutions for data integration, mission planning, and command and control systems, with a focus on transitioning strategic visions into agile action plans. Key responsibilities include developing innovative solutions, understanding customer needs, and leading technical execution on funded programs. The ideal candidate should have a Masters or Doctorate degree with extensive relevant experience, proven ability in technical leadership, and experience in forming industry and international partnerships.

Surety Senior Underwriter

Company: Liberty Mutual Insurance

Location: Charlotte, NC / Remote

Posted Jan 24, 2025

Liberty Mutual Surety is seeking a Surety Underwriter for its Charlotte or St. Pete Contract Transactional team. The role involves developing and underwriting profitable surety business, servicing independent agents, brokers, and Contract Transactional accounts, and building positive partnerships. Key responsibilities include underwriting and negotiating accounts, managing profitability and retention, performing financial analysis, and staying updated on product lines. The ideal candidate should have a Bachelor's degree in Finance or Accounting, 5+ years of surety underwriting experience, strong analytical skills, and excellent communication abilities.

Sr. Customer Success Manager - LogScale/Next-Gen SIEM (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity since 2011, seeks a Senior Customer Success Manager. The role involves building customer relationships, driving engagement, retention, and growth. The manager will act as a trusted advisor, understanding customer business objectives for project success. Key responsibilities include creating success plans, managing renewal risk, conducting strategic business reviews, and driving customer value expansion. The ideal candidate holds a Bachelor's Degree, has 3+ years of CSM/TAM experience, and strong knowledge in SIEM and SOAR technologies. Excellent communication, customer service, and problem-solving skills are required. Bonus points for DevOps, IT operations, Security, and Cloud experience.

Hardware Standards Engineer

Company: ServiceNow

Location: Redmond, WA / Remote

Posted Jan 24, 2025

Life Underwriting Research Consultant

Company: MassMutual

Location: Boston, MA / Remote

Posted Jan 24, 2025

The Life Underwriting Research Consultant role at MassMutual offers a dynamic and innovative environment, supporting the Office of the Corporate Chief Underwriter. The consultant will engage in diverse projects, including PV studies, vendor evaluations, data source identification, workflow improvements, and predictive modeling. They will collaborate with a forward-thinking team of underwriters and other departments, shaping the underwriting landscape. The role requires a minimum of 8 years of relevant experience, a HS diploma or GED, and proficiency in Microsoft Office Suite and data visualization tools. Preferred qualifications include a Bachelor's Degree, industry designations, and mastery level knowledge of individual life insurance practices.

Clinical Subject Matter Expert (SME)

Company: Leidos

Location: Remote

Posted Jan 24, 2025

Leidos is seeking Clinical Subject Matter Experts (SMEs) to work remotely on its $4.6B MHS GENESIS contract, which modernizes Electronic Health Records for the Department of Defense. The role involves providing subject matter input into new capability design, supporting implementation and deployment, and collaborating with the team to design integrated clinical and revenue cycle workflows. The ideal candidate will have a BS/MS in Nursing, deep Oracle Health (Cerner) Millennium experience, and expertise in workflow design. Strong communication skills and prior Millennium deployment/optimization experience are highly valued.

Hardware Standards Engineer

Company: ServiceNow

Location: Austin, TX / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Hardware Standards Engineer. The role involves developing hardware standards for datacenters worldwide, maintaining documentation, and working with suppliers and cloud service providers. The ideal candidate should have 2+ years of experience in enterprise server/storage solutions, power design, or network cabling, along with a Bachelor's degree in a related field. Excellent communication and problem-solving skills are required. The company values inclusivity and diverse backgrounds.

Senior QA Automation Engineer

Company: Carewell

Location: Remote

Posted Jan 24, 2025

Carewell is seeking a Senior QA Automation Engineer to lead their quality assurance efforts. The ideal candidate will have 5+ years of experience in automation quality assurance, with a strong emphasis on web application testing. They should be proficient in Typescript, React, Node.js, and modern JavaScript frameworks. The role involves designing, developing, and implementing robust automated testing frameworks, championing quality throughout the software development lifecycle, and collaborating closely with various teams. Carewell offers competitive compensation, health benefits, and a remote work environment. Carewell is a category-defining business dedicated to providing the best caregiving products, recognized as one of the fastest-growing companies in the US.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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