Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Software Engineer II - Message Security Detection

Company: Abnormal Security

Location: Remote

Posted Jan 24, 2025

Abnormal Security is recruiting a Software Engineer to join the Threat Response Engine team, crucial to their mission of safeguarding global enterprises from diverse email threats. Utilizing behavioral AI, they offer real-time protection to over 15% of Fortune 500 companies. The role involves architecting, designing, and building the Automated Threat Response Engine, which adapts to each customer's unique threat landscape. The engineer will also operationalize a highly autonomous and scalable threat response engine for multiple datacenters and regions, collaborating closely with cross-functional teams.

Premium Audit Manager

Company: CNA

Location: Remote

Posted Jan 24, 2025

The job description outlines a leadership role in Commercial Premium Audit activities at CNA. The role involves leading a diverse team, collaborating with offshore partners and vendors, and ensuring strategic operational and functional developmental goals are met. The position requires strong knowledge of workers compensation, general liability, and commercial auto policy writing, as well as excellent analytical and problem-solving skills. The ideal candidate should have a minimum of 5 years of management experience and 5 years of field Premium Audit experience. CNA offers a comprehensive benefits package and is committed to providing reasonable accommodations to qualified individuals with disabilities.

Manager, Billing Operations GPO

Company: GitLab

Location: Remote

Posted Jan 24, 2025

GitLab, an open core software company, is seeking a Billing and Accounts Receivable Global Process Owner (GPO) to join their Billing & AR Operations Team. The GPO will play a crucial role in system implementation, automation, and enhancement, defining new processes and refining existing ones within the Billing and AR space. Key responsibilities include identifying areas of improvement in current Billing and AR processes, applying Zuora Billing technical knowledge, defining user stories, requirements, and acceptance criteria, and collaborating with cross-functional teams on system implementations and enhancements. The ideal candidate will have a Bachelor's degree, 3-5+ years of relevant quote-to-cash experience, high proficiency with Zuora Billing and Salesforce, and extensive experience with Agile project management methodologies.

Senior Manager, Training and Content Management

Company: hims & hers

Location: Remote

Posted Jan 24, 2025

Hims & Hers Health Inc, a leading health and wellness platform, is seeking a Senior Manager for Training and Content Management. The role involves leading a team of Training Specialists, Instructional Designers, and Content Analysts to deliver exceptional training and content. The Senior Manager will oversee the development and implementation of comprehensive training programs, manage content, collaborate cross-functionally, and drive continuous improvement. The ideal candidate will have 8+ years of experience in training management, expertise in instructional design, and strong analytical skills. Hims & Hers offers competitive compensation, unlimited PTO, comprehensive health benefits, and a commitment to diversity and inclusion.

Staff Storage Engineer

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

Lead Cloud Engineer

Company: Cars.com

Location: Remote

Posted Jan 24, 2025

Customer Success Architect

Company: ServiceNow

Location: Munich, Germany / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a transformation-maker for its Customer Success Team. The role involves delivering consultancy and services to F500 companies, acting as a trusted advisor in various areas like Vision & Strategy, Roadmap Development, and Implementation Strategy. The ideal candidate should have a passion for working with customers, fluent in C-level German and English, and have 8+ years of experience in professional services, particularly in technology-enabled transformations. The objective is to ensure customer success and high satisfaction through digital transformation.

Coding Intelligence Program Manager

Company: Included Health

Location: Remote

Posted Jan 24, 2025

Included Health is seeking a Coding Intelligence Program Manager with extensive experience in healthcare billing, coding, and compliance. The role involves developing, implementing, and managing the coding intelligence program, ensuring compliance with relevant laws and regulations. The candidate will collaborate with internal teams, stay updated on healthcare regulations, provide training, and act as the primary contact for coding compliance inquiries. The position offers a competitive salary range and comprehensive benefits package.

Data Science Intern, 2025 Summer U.S.

Company: Atlassian

Location: Seattle, WA / Remote

Posted Jan 24, 2025

Atlassian is offering a summer internship for students to work on scaling a fast-growing company by powering it with data, reporting, and analytics. The role involves aligning data science priorities, improving user journey, and building top-notch dashboards. The ideal candidate should be fluent in SQL or similar programming languages, have experience with dashboarding tools, and be currently enrolled in a full-time masters degree program. The compensation ranges from $47 - $53 in Zone A, $43 - $48 in Zone B, and $39 - $44 in Zone C. Atlassian values diversity and offers a variety of perks and benefits.

Offer Manager - Secure Power Cooling

Company: Schneider Electric

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages