Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Product Designer, Integration

Company: Atlassian

Location: Mountain View, CA / Remote

Posted Jan 24, 2025

Atlassian is offering a remote Product Designer role on the Loom Integrations team. The role involves designing Loom's embedded experiences within the Atlassian product suite, working closely with a Lead Product Designer. The successful candidate will have 2+ years of product design experience, a strong portfolio, and the ability to collaborate effectively with remote teams. Atlassian values a culture of design excellence, innovation, and empathy, offering competitive compensation and a range of perks and benefits.

Sybase SQL

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Associate Creative Director

Company: Wistia

Location: Remote

Posted Jan 24, 2025

Wistia, a company centered around video content, is seeking an Associate Creative Director. The role involves leading creative concepting and writing, directing video productions, managing a team of video producers and a senior creative copywriter, and collaborating across various teams. The ideal candidate should have 5+ years of experience in creative concepting, writing, and directing videos and marketing campaigns, with a proven track record of managing creative teams and delivering high-quality content. Wistia values inclusivity, diversity, and offers competitive benefits including stock options, healthcare, flexible working hours, and a remote-first culture.

Director, Strategic Planning

Company: BlackLine

Location: Remote

Posted Jan 24, 2025

BlackLine is seeking a Director of Strategic Innovation to lead growth strategies for government agencies and public institutions. The role involves designing and implementing GTM strategies for FedRAMP-authorized products, driving process changes, partnering with various teams, and maintaining system-related data. The ideal candidate should have extensive experience in business process transformation, Fintech knowledge, integration experience, GTM strategy, strategic thinking, leadership, change management, emotional intelligence, decision-making, communication, and BlackLine expertise. BlackLine offers a culture that values diversity, continued growth, and learning, with a commitment to inclusivity and accessibility.

Principal Engineer, Search Platform

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Atlassian India, based in Bengaluru, offers flexible work arrangements across India. The Search Platform team, responsible for powering search across Atlassian products, seeks a seasoned Software Engineer with 10+ years of hands-on leadership experience. The ideal candidate will handle complex problems, lead code reviews, and mentor junior team members. Essential skills include expertise in Lucene, Solr, or similar search technologies, proficiency in Java, and understanding of SaaS, PaaS, IaaS industries.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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