Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Enterprise Sales Director, Consumer Services

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 24, 2025

Enterprise Principal Technical Program Manager

Company: Zillow

Location: Remote

Posted Jan 24, 2025

Zillow is seeking an experienced Enterprise Principal Technical Program Manager to drive cross-product, engineering, design, and marketing ways of working. The role involves defining shared ways of working across product development teams, developing a product development 'how we work' playbook, and partnering with the product development portfolio tooling team. The ideal candidate should have 8+ years of experience in technology companies, expertise in change management, and a proven track record of driving organizational transformations. They should be comfortable crafting and delivering customized agile training, and have a strong understanding of Jira. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with world-class benefits.

Engineering Manager, IAM & CPE

Company: Coinbase

Location: Remote

Posted Jan 24, 2025

Coinbase is seeking an experienced engineering manager for the IT Operations Engineering team, focusing on identity and access management and endpoint management. The ideal candidate should have extensive experience in IAM and CPE engineering, with a proven track record in security tooling and zero-trust architecture. They must be able to mentor and develop team members, own operational excellence, and facilitate incident response. The role involves partnering with teams to meet security, reliability, and scaling goals, and defining metrics for automation opportunities.

Represented Bodily Injury Adjuster - Pacific or Mountain Time Zones (Remote)

Company: Allstate

Location: Remote

Posted Jan 24, 2025

Allstate, a company with over 90 years of experience, is seeking a Represented Bodily Injury Adjuster. The role involves investigating automobile accidents, assessing coverage and damages, and providing exceptional customer service. The adjuster will work remotely, handling responsibilities through various communication channels. They will negotiate settlements, communicate with customers and attorneys, and utilize innovative platforms. Allstate offers a comprehensive benefits package, including competitive pay, flexible scheduling, and ongoing training. Preferred qualifications include 2+ years of bodily injury claims handling experience, proficient communication skills, and knowledge of insurance policies. The role requires passing a background check and potentially obtaining an adjuster and/or appraiser license. The annual compensation ranges from $47,440.00 to $81,902.50.

Senior Financial Analyst

Company: Autodesk

Location: Remote

Posted Jan 24, 2025

Autodesk is seeking a Senior Financial Analyst for the COO Finance - Spend Portfolio Management (SPM) team. The role involves partnering with stakeholders, delivering actionable insights, and optimizing business growth. Key responsibilities include centralized reporting, forecast consolidation, managing quarter-end activities, and ad hoc requests. The successful candidate will report to the Senior Finance Manager of WWM Spend and will be a key player in spend management, financial analysis, and consolidated reporting. This is a hybrid role with a preference for candidates in the Pacific Time Zone. The ideal candidate should have a Bachelor's degree in finance or accounting, at least 6+ years of relevant experience, and strong analytical skills. They should also possess excellent communication skills, be a self-starter, and have a strategic mindset.

Remote Inside Sales Representative

Company: Liberty Mutual Insurance

Location: Pensacola, FL / Remote

Posted Jan 24, 2025

Liberty Mutual is offering a Remote Inside Sales Agent position in Florida, with a starting base salary of $45K and potential earnings of $55K-$75K through base salary and commission. The role involves handling inbound calls and warm leads, consulting with customers on insurance needs, and converting sales leads into policyholders. The company provides paid training, licensing, and comprehensive medical benefits from day one. Top performers can earn up to $85k+. Qualifications include 2-3 years of sales experience, strong interpersonal and persuasion skills, and a Property & Casualty Insurance license. Liberty Mutual fosters a diverse, equitable, and inclusive workplace.

Financial Analytics Manager, HSG

Company: Henry Schein

Location: Remote

Posted Jan 24, 2025

This job overview details a position responsible for financial support and business partnership within the Healthcare Specialties Group, focusing on Henry Schein Products. Key responsibilities include managing OTD financial reporting processes, driving financial strategy, and providing insights to management. The role involves leading annual budget processes, collaborating with various teams, and improving forecast processes. Proficiency in MS Excel and knowledge of Oracle PBCS, HFM, Smartview, MS PowerBI are beneficial. The job requires strong analytical skills, excellent communication, and leadership abilities. A Bachelor's degree or higher is typically preferred, with 8+ years of relevant experience. The posted salary range is $95,990-$149,985, with potential for bonus and various benefits.

AVP, Retail Sales

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 24, 2025

Senior IBM i Systems Engineer

Company: Ensono

Location: Remote

Posted Jan 24, 2025

The Senior IBM i Systems Engineer role at Ensono involves ensuring the stability and efficient operation of information systems, responding to service restoration calls, overseeing incident and request queues, and collaborating on technical infrastructure projects. The ideal candidate should have 10+ years of IBM i, iSeries, AS/400 System Administration experience, and be able to work nights and weekends. Other required qualifications include experience with HMC, IBM Power Systems Hardware, VIOS, SAN replication, BRMS, data replication, MQ Series, and strong troubleshooting, analytical, and communication skills.

Enterprise Account Director, Central

Company: Yubico

Location: Remote

Posted Jan 24, 2025

Yubico, the inventor of the YubiKey, is a global company founded in 2007 with a mission to make secure login easy and available for everyone. They offer freedom and flexibility, prioritizing rest and sustainability. Yubico values diversity and inclusion, with employee resource groups like YubiPride and YubiBIPOC. They provide top-tier benefits including health coverage, retirement plans, wellness reimbursement, and learning opportunities. Yubico is looking for an experienced Account Director to expand their enterprise sales team, focusing on driving revenue and large-scale adoption of Yubico products. The role involves developing strategic business plans, managing territories, and providing thought leadership. The company is committed to making the internet more secure and fostering a positive work environment.

Buyer/Planner II (Clinical experience)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

The Vendor Management Specialist (VMS) will be a crucial role in supporting clinical trials, particularly during start-up operations. The VMS will act as a key liaison between multiple stakeholders, ensuring detailed coordination for timely trial execution. They will collaborate with Global Vendor Managers, sourcing partners, vendors, and internal teams to facilitate comprehensive vendor utilization. The VMS will provide dedicated support to the Clinical Trial Lead and trial team, offering timely updates, preparing reports, and resolving operational challenges. They will also build and maintain positive relationships with vendors, ensuring alignment on trial activities and adherence to regulations.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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