Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Manager, Actuary, Property & Specialty Analytics, Home State Indications

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 24, 2025

Liberty Mutual's US Retail Markets Personal Lines Property & Specialty Analytics team is seeking a Manager, Actuary for the Home State Indications team. The role involves managing property products worth over $10B annually, developing state-level indications, and collaborating with Home State Management. The successful candidate should have strong analytical skills, project management experience, and excellent communication abilities. They must also foster teamwork, inclusiveness, and innovation. Qualifications include a Bachelor's degree, preferably a Master's, FCAS or near-FCAS designation, and 5-10 years of progressive experience. Liberty Mutual values diversity and offers comprehensive benefits.

Patient Recruitment & Engagement Lead (remote)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific's PPD division is seeking a Patient Recruitment & Engagement Lead. This role involves managing global Patient Recruitment strategies for drug trials, leading implementation of recruitment strategies, collaborating with clinical teams, maintaining compliance, and overseeing project financials. The ideal candidate should have a Bachelor's degree, previous patient recruitment experience, and strong leadership, project management, and communication skills. The position is home-based in the US, UK, Italy, France, or Spain, with a salary range of $100,000 - $140,000 USD. Thermo Fisher Scientific offers competitive benefits and a mission to make the world healthier, cleaner, and safer.

Product Engineer II - ArcGIS Knowledge

Company: Esri

Location: Remote

Posted Jan 24, 2025

Esri is seeking a Product Engineer for ArcGIS Knowledge, a new capability across the ArcGIS platform. The role involves working with software engineers to design, build, test, and support the ArcGIS Knowledge product. Key responsibilities include writing conceptual and workflow documentation for knowledge graphs, using a content management system to write and update help topics for various ArcGIS products, and collaborating with users and industry experts to identify user requirements. The ideal candidate should have 2+ years of experience with the ArcGIS platform, experience in writing technical documentation, and strong communication skills. A Bachelor's degree in a relevant field is required, with a Master's being recommended. Esri offers competitive total rewards, including health and welfare benefits, 401(k) programs, and opportunities for professional growth.

Manager, Software Engineering, Full Stack - Capital One Software (Remote)

Company: Capital One

Location: Richmond, VA / Remote

Posted Jan 24, 2025

Capital One Software, a pioneer in cloud and data management, is seeking a Full Stack Manager, Software Engineering to lead diverse technology projects and a team of experienced developers. The role involves creating solutions for regulatory needs, staying updated with tech trends, collaborating with product managers, and utilizing various programming languages and cloud services. The ideal candidate should have at least 4 years of software engineering experience, 1 year in cloud computing, and 2 years of people management experience. The role offers a competitive salary and benefits package, with the possibility of performance-based incentives.

Sr. Manager Demand Management

Company: ServiceNow

Location: Addison, TX / Remote

Posted Jan 24, 2025

Especialista Linux

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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