Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Business Systems Manager

Company: Affirm

Location: Remote

Posted Jan 24, 2025

Affirm is seeking a Business Systems Manager for its Financial Systems team. The ideal candidate will have 5-10 years of experience in accounting, business analysis, and project management. Key responsibilities include managing projects to improve processes and reporting, creating accounting requirements, and representing the accounting team in product development conversations. The role requires strong analytical skills, leadership abilities, and proficiency in Excel, SQL, and data warehouse tools. Affirm offers competitive compensation, flexible benefits, and a remote-first work environment.

Enterprise Solution Strategist, Strategy & Planning

Company: Atlassian

Location: Brisbane, Australia / Remote

Posted Jan 24, 2025

Atlassian is hiring an Enterprise Solutions Strategist for its Advisory Services Delivery team. The role involves partnering with customers to solve strategic planning problems, building relationships with leadership, and advocating for deeper engagement with Atlassian's largest enterprise customers. The strategist will help customers get the most out of their Atlassian investment, collaborate with internal and external teams, and potentially travel up to 30% of the time. Atlassian values diversity and offers a range of perks and benefits.

Account Executive - Toronto

Company: ReCharge Payments

Location: Toronto, Canada / Remote

Posted Jan 24, 2025

Recharge, a leading subscription platform, is seeking an Account Executive to drive growth by identifying, targeting, and closing new business. The role involves conducting market research, managing the full sales cycle, and using a consultative sales approach to educate customers. The ideal candidate should have 2-5 years of inside technology sales experience, strong communication skills, and proficiency in Salesforce and sales automation tools. Recharge is recognized by Deloitte's Technology Fast 500 and is a Great Place to Work Certified company, offering competitive compensation and benefits.

Software Engineer III, Cloud (Remote, IRE)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity, is seeking a remote candidate for a cloud security role. The successful applicant will work on enriching backend microservices, leveraging CrowdStrike tools, and building cloud-based systems to detect targeted attacks. The role involves collaboration across multiple teams, a focus on quality coding, and the use of technologies like Go, Docker, Kubernetes, and AWS/GCP/Azure. Candidates should have a degree in Computer Science, understanding of scalability and distributed systems, and experience in engineering best practices.

Account Executive - Japan

Company: Atlassian

Location: Yokohama, Japan / Remote

Posted Jan 24, 2025

Atlassian, a company revolutionizing the software development industry, is seeking an Account Executive for its Japan team. The role involves building and implementing sales strategies to improve product adoption among enterprise customers, coordinating with various teams for a seamless customer experience, and promoting customer success. The ideal candidate should have 5+ years of experience in managing customer relationships, closing strategic sales, and utilizing CRM for performance metrics. Proficiency in Japanese and English is required, with SaaS sales experience and familiarity with Atlassian's products being a plus. Atlassian values diversity and offers comprehensive perks and benefits.

Manager, G&A Finance Business Partner

Company: Atlassian

Location: Seattle, WA / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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