Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Senior Product Designer

Company: Sumo Logic

Location: Noida, India / Remote

Posted Jan 24, 2025

Technical Solutions Executive - Design & Manufacturing Central East Europe

Company: Autodesk

Location: Remote

Posted Jan 24, 2025

Autodesk is seeking a Technical Solutions Executive for the Design & Manufacturing Central East Europe, specifically for Poland, Czechia, and Slovakia. The role involves partnering with Mid-Market Accounts Sales Executives to grow new business, managing technical aspects of pre-sales conversations, and becoming a trusted advisor and technical thought leader. The ideal candidate should have 4+ years of experience in customer-facing presales/technical sales, 5+ years in the Design & Manufacturing industry, fluency in Polish and English, and knowledge of Autodesk solutions. The position offers a competitive compensation package, including base salary, bonuses, commissions, and benefits. Autodesk values a culture of belonging and equitable workplace.

Staff Software Engineer, Backend - Flywheel Partner Product (Remote within Ireland)

Company: HubSpot

Location: Remote

Posted Jan 24, 2025

HubSpot is seeking a Staff Software Engineer for the Flywheel Partner Product group. This role involves working autonomously on complex projects, setting technical direction, and contributing to company growth and revenue. The successful candidate will write production code, envision and build new features, collaborate with cross-functional teams, and mentor junior engineers. HubSpot values clean code, product innovation, and a strong work ethic. The company offers a flexible work environment and a commitment to diversity and inclusion.

Principal Backend Software Engineer

Company: Atlassian

Location: Sydney, Australia / Remote

Posted Jan 24, 2025

Atlassian is seeking a Principal Software Engineer to join one of their Sydney engineering teams. The role offers flexibility in working location, with opportunities to work from an office, home, or a combination. Atlassian values expertise and mentorship, emphasizing the candidate's ability to take on high-level responsibilities and guide junior members. The ideal candidate should have a degree in Computer Science or related field, expert-level experience in languages like Java, Python, C#, C/C++, or Ruby, and a passion for collaborating and mentoring. The role involves tackling complex problems, leading code reviews, and contributing to company-wide initiatives. Atlassian offers competitive perks and benefits, fostering a culture that values diverse perspectives and experiences.

Senior Software Engineer II (Kubernetes)

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

DigitalOcean is seeking a passionate engineer to join their Kubernetes team. The role involves developing the DigitalOcean Managed Kubernetes product, collaborating to create intuitive developer experiences, and designing back-end services. The ideal candidate will have experience with Go, Kubernetes, and Docker, and a strong interest in building quality software for developers. DigitalOcean offers a competitive salary, equity compensation, and a focus on career development and well-being.

Sr. Regional Marketing Manager, North Central (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity, seeks a Sr. Regional Marketing Manager for the AMER theater. The role involves planning, organizing, and executing field campaigns and programs, collaborating with sales and channel teams, and creating regional quarterly plans. The ideal candidate should have 12+ years of progressive experience in developing demand and integrated marketing campaigns within a high-tech B2B environment. They must possess strong communication skills, analytical capabilities, and experience with live and digital marketing activities. The role requires managing vendors, creating consistent reporting, and mentoring specialists. CrowdStrike offers a remote-friendly culture, competitive compensation, and comprehensive wellness programs.

Manager, Software Engineering (Merchant Interfaces)

Company: Affirm

Location: Remote

Posted Jan 24, 2025

Affirm, a company reinventing credit, is expanding its Merchant Interfaces team. They seek an experienced Engineering Manager to lead a high-performing team responsible for APIs that merchants use to integrate with Affirm, including top partners like Amazon and Stripe. The role involves managing a team focused on building and scaling merchant and partner APIs, driving project planning and prioritization, and fostering a supportive environment. The ideal candidate will have 4-6+ years of leadership experience, passion for cross-functional collaboration, and expertise in system design. Affirm offers competitive compensation, flexible work arrangements, and comprehensive benefits.

Mid Market Account Executive

Company: Abnormal Security

Location: Remote

Posted Jan 24, 2025

Abnormal Security is seeking a Mid-Market Account Executive to join their sales team. The role involves selling Abnormal's security solutions to small to medium-sized businesses, managing the entire sales cycle from prospecting to closing deals. The ideal candidate should have a hunter mentality, cybersecurity experience, and team selling skills. They must be able to prospect into Mid-Market accounts, understand customer problems, and present value based on these issues. The role requires a disciplined approach to sales methodology, time management, and the ability to develop and present a high ROI business case. Cultural fit is also important, with values including velocity, ownership, intellectual honesty, customer obsession, and excellence. Additional nice-to-have qualifications include 2+ years of cybersecurity sales experience, MEDDIC or similar sales methodology training, and strong professionalism, integrity, and drive.

Senior Software Engineer - Code Analysis

Company: Datadog

Location: Boston, MA / Remote

Posted Jan 24, 2025

Datadog is seeking a developer to build robust, customer-facing products, focusing on sustainability and customer impact. The role involves collaborating with product and design teams, leading technical efforts, and evangelizing the project. The ideal candidate has experience with backend languages like Go, Python, or Java, and data stores such as PostgreSQL, Cassandra, Redis, or ElasticSearch. They should also understand high availability and performance in distributed systems. Benefits include new hire stock equity, professional development, mentorship, and a supportive company culture.

Sr Chemistry Account Manager

Company: Waters

Location: San Francisco, CA / Remote

Posted Jan 24, 2025

Waters Corporation is looking for a Chemistry and Consumables Sales Specialist for the East Bay San Francisco territory. The role involves selling Waters' chemistry product lines, including HPLC, UPLC, LC/MS, and SFC columns, and other consumables. The ideal candidate should have a BS/BA in chemistry or a related field, at least 3+ years of LC and/or LC/MS experience, and strong communication and presentation skills. The role requires developing a territorial business plan, understanding customer needs, and promoting Waters' solutions. The base pay ranges from $92,000-$122,500 per year.

Senior Content Designer in IT Ops

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Atlassian is seeking a senior content designer to join their IT Ops team in India, a rapidly growing product group. The role involves establishing content design's role, experimenting with UI information, and collaborating with product managers, engineers, and designers. The ideal candidate should have 5+ years of UX writing/content design experience, background in structured content, and proficiency in Confluence and Figma. Atlassian values diverse perspectives and offers comprehensive perks and benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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