Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Online Data Analyst - United States of America

Company: TELUS Digital

Location: Remote

Posted Jan 24, 2025

This is a part-time, long-term freelance opportunity for a detail-oriented individual with a passion for research and understanding of national and local geography. The role involves enhancing digital maps used globally, conducting online research, and completing various tasks such as data verification and accuracy checks. The position offers flexibility, remote work, and the chance to be part of a dynamic, innovative team. TELUS Digital AI, the employer, is committed to diversity and inclusion, ensuring equal opportunities for all qualified applicants.

Sales Commissions Manager, Strategic Finance

Company: Reddit

Location: Remote

Posted Jan 24, 2025

Reddit, a vast online community with millions of daily active users, is hiring a Sales Commissions Manager. The role involves managing, analyzing, and optimizing sales commission processes, ensuring accurate and timely payouts, and collaborating with various teams. The ideal candidate should have 5+ years of experience in sales commission processing, strong analytical skills, and proficiency in Salesforce and G Suite. Reddit offers comprehensive benefits including healthcare, 401k matching, flexible vacation, and parental leave. The base pay range for this position is $140,800—$197,100 USD.

Personalized Internet Ads Assessor - Dutch Speakers in Belgium

Company: TELUS Digital

Location: Remote

Posted Jan 24, 2025

This job posting is for a freelance, remote position as a Personalized Internet Ads Assessor. The role involves reviewing online advertisements, rating their relevance, and providing feedback on language and cultural relevance. The goal is to improve content, quality, and layout for millions of users. The position offers flexible hours, access to mental health support, and the opportunity to be part of a global AI community. No prior professional experience is required, but candidates must pass a qualification exam and meet basic requirements including excellent English and Dutch communication skills, familiarity with Belgian affairs, and daily access to a broadband internet connection and a smartphone.

Senior Solutions Architect, Telco, DACH

Company: GitLab

Location: Remote

Posted Jan 24, 2025

GitLab, an open core software company, is seeking a Solutions Architect specializing in telecommunications for the DACH region. The role involves engaging with customers, providing technical expertise, and driving sales strategy. The Solutions Architect will be a product advocate, focusing on technical solutions while understanding business outcomes. They will collaborate with various teams, build customer relationships, and serve as a customer advocate. The ideal candidate will have experience in technical pre-sales, modern software development, cloud computing, and the telecommunications industry. GitLab offers a flexible work environment, benefits, and opportunities for growth and development.

CiWF Principal Technical Consultant, Field Services Management

Company: ServiceNow

Location: Austin, TX / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Technical Architect for Customer & Industry Workflows. This strategic role involves guiding clients through the implementation of ServiceNow's CSM and FSM solutions, delivering best-practice-based solutions, and driving business outcomes. The ideal candidate will have deep expertise in field service management, strong understanding of customer service workflows, and proficiency in ServiceNow technologies. Key responsibilities include project delivery, pre-sales support, and product collaboration. Qualifications include a minimum of 8 years in consulting, configuration, and implementation of complex technologies, with at least 2 years focused on enterprise architecture and technical roadmaps. ServiceNow certifications are mandatory.

Senior Regulatory Analyst

Company: Oscar Health

Location: New York, NY / Remote

Posted Jan 24, 2025

Oscar, a health insurance company founded in 2012, is seeking a Sr. Regulatory Analyst for its Legal Operations team. The role involves project managing and supporting tasks to ensure compliance with federal and state health plan requirements. The analyst will work with internal teams and interface with external regulators. The position is based in a blended work culture, with a requirement to visit the Tempe office at least two days a week. The base pay is between $33.23 - 43.62 per hour, with additional benefits. Key responsibilities include facilitating review and submission of provider and network contract filings, maintaining tracking processes, and supporting relationships with regulatory bodies.

Online Data Analyst - India

Company: TELUS Digital

Location: Remote

Posted Jan 24, 2025

This is a part-time, long-term freelance opportunity for detail-oriented individuals with a passion for research and understanding of national and local geography. The role involves enhancing digital maps used globally, conducting online research, and completing various tasks such as data verification and accuracy checks. The position offers flexibility, remote work, and the chance to be part of a dynamic, innovative team. TELUS Digital AI, the employer, is committed to diversity and inclusion, ensuring equal opportunities for all qualified applicants.

メインフレーム スペシャリスト

Company: Kyndryl

Location: Tokyo, Japan / Remote

Posted Jan 24, 2025

Kyndryl is seeking experienced IT specialists for a role involving designing, building, migrating, and operating mainframe systems. The role requires expertise in mainframe products (hardware, z/OS, DBDC), team leadership, IT service management, and technical knowledge related to product changes and version upgrades. Kyndryl values diversity, inclusivity, and continuous learning, offering opportunities for professional growth and certifications. The company culture emphasizes customer success and well-being, with benefits supporting employees and their families.

Principal Consulant - Cloud Security Assessments (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity since 2011, is seeking highly motivated Principal level Cloud Security Consultants. The role involves delivering cloud security assessments, enhancing customer cloud environments' security posture, and contributing to a cloud assessment methodology. Candidates should have at least 6 years of hands-on experience in cloud engineering, DevOps, security, or cloud support roles, and a strong understanding of cloud platforms like Azure, M365, AWS, GCP, or OCI. They should possess excellent analytical skills, communication abilities, and project management skills. A degree in a related field or relevant certifications like CISSP, CISA, CISM, CCSP, or AWS, Azure, GCP practitioner or security certifications are preferred. CrowdStrike offers a remote-friendly culture, competitive benefits, and a commitment to diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages