Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Principal Product Manager, AI/ML

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

DigitalOcean is seeking a Principal Product Manager to lead strategic product initiatives and drive innovation. The ideal candidate will have a strong understanding of the developer ecosystem, experience in cloud computing, and the ability to engage with engineering teams on technical products. They will own the product strategy and vision, collaborate with cross-functional teams, define and prioritize features, and lead product development. The role involves community engagement, advocacy, and providing thought leadership. DigitalOcean offers career development, competitive benefits, and a focus on diversity and inclusion.

Senior Design Manager - Growth Onboarding - Ireland

Company: HubSpot

Location: Remote

Posted Jan 24, 2025

The job posting is for a design leader position in HubSpot's Growth Product Line. The role involves partnering with product and engineering leaders to create a shared strategy for product-led customer onboarding. The successful candidate will coach and develop a team of four product designers, drive results for customer onboarding in various tiers, and work on product-led growth initiatives. HubSpot values a diverse, inclusive, and psychologically safe work environment, and is committed to crafting products with care. The company is looking for candidates with experience leading design teams in B2C or B2B SaaS, with a focus on customer onboarding and data-driven decision making.

Attorney-Represented Bodily Injury Claims Adjuster - National General

Company: Allstate

Location: Remote

Posted Jan 24, 2025

National General Insurance, a subsidiary of The Allstate Corporation, is recruiting for an experienced Bodily Injury Telephone Adjuster. The ideal candidate should be based in a Pacific time zone state (California, Nevada, Washington, Oregon, Arizona) and have experience in handling homeowner, commercial, or auto liability claims. Litigation experience is beneficial. The role involves investigating and confirming facts of loss for automobile accidents, determining coverage, liability, damages, and negotiating claims. Key responsibilities include handling all aspects of bodily injury claims, applying understanding of insurance policies, identifying customer needs, and recognizing vehicle damage. The position does not involve supervisory duties. Preferred qualifications include a Bachelor's degree or equivalent experience, 2+ years of related experience, and proficiency in Word and Outlook. Compensation ranges from $24.71 to $35.88 per hour based on experience and qualifications. National General offers a supportive work environment and competitive benefits.

Area Business Manager, Charleston, WV

Company: Blueprint Medicines

Location: Charleston, WV / Remote

Posted Jan 24, 2025

The Area Business Manager role at Blueprint Medicines involves contributing to the successful launch of AYVAKIT, building a new market for patients with systemic mastocytosis, and developing markets within assigned territories. The individual will be a product and disease state expert, building relationships with healthcare professionals and cross-functional colleagues to deliver patient support. They will report to the Regional Business Director and collaborate with various teams. Key responsibilities include educating healthcare professionals on relevant products and disease states, managing accounts, engaging in patient pull-through strategies, and building collaborative partnerships. The ideal candidate will have a BA/BS degree, 5+ years of biotech/pharma sales experience, and a strong clinical background in Allergy/Immunology, Hematology, and/or Rare Disease. Preferred qualifications include a degree in Health Sciences, Business, Marketing, or related field, product launch experience, and understanding of disease modifying therapies.

Account Manager

Company: Arrow Electronics

Location: Remote

Posted Jan 24, 2025

Senior Solutions Engineer

Company: Sumo Logic

Location: Alice Springs, Australia / Remote

Posted Jan 24, 2025

Named Account Executive, Enterprise: Non-Profit

Company: Salesforce

Location: Remote

Posted Jan 24, 2025

Salesforce, the Customer Company, is seeking a Strategic Account Executive with 7-10 years of SaaS closing experience. The role involves establishing and nurturing relationships with Strategic Non-Profit organizations, understanding their unique requirements, and demonstrating the value of Salesforce products. The ideal candidate should have excellent communication skills, problem-solving abilities, and a track record of success. They will be responsible for expanding existing/new accounts, driving digital transformation, and delivering exceptional customer experience. The role requires travel and collaboration with internal teams like Solutions Engineers, Customer Success Managers, and Product Managers.

Engineering Manager, Security Platforms

Company: Coinbase

Location: Remote

Posted Jan 24, 2025

Coinbase is seeking a highly experienced and passionate Security Platform Engineer to build and manage engineering teams, guide the development of security platform capabilities, and implement multi-year strategies. The role involves leading a team of 5 or more, partnering with cross-functional stakeholders, and contributing to engineering quality and excellence. The ideal candidate should have 8+ years of hands-on development experience, 4+ years of people management experience, and a strong agile mindset. Prior experience in building security capabilities and leading security engineering teams is a plus.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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