Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Régional des Ventes – Entreprise, Québec - Regional Sales Manager, Enterprise, Quebec (Remote, CAN)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity, is seeking a Regional Sales Manager - Enterprise for the Quebec province. The role involves driving new business opportunities within enterprise clients, growing existing relationships, and positioning CrowdStrike as the preferred supplier. The ideal candidate should have at least 5 years of field sales experience in SaaS, Technology, or Security sectors, with a proven track record in closing solutions and services opportunities. They must possess strong problem-solving skills, a deep understanding of cybersecurity technologies, and excellent communication skills. The role is remote-friendly with up to 50% travel. CrowdStrike offers a competitive compensation package, comprehensive wellness programs, and a culture of belonging and diversity.

Associate Director, SAP Sales Specialist

Company: Kyndryl

Location: Lilio, Philippines / Remote

Posted Jan 24, 2025

Kyndryl is seeking an Associate Director, SAP Sales Specialist to drive sales of transformational SAP services, resulting in recurring annual managed services business. The role involves strategic sales planning, business development, customer relationship management, and ensuring successful customer outcomes. The SAP Sales Specialist will work closely with senior executives, customers, partners, and cross-functional teams to achieve business objectives and drive growth. Key responsibilities include business development, customer management, customer engagements, financial acumen, and collaboration. The ideal candidate will have a Bachelor's degree in business, IT, or a related field, extensive sales experience in the SAP product and services space, deep knowledge of SAP platform and solutions, strong leadership and stakeholder management skills, and excellent communication skills.

Senior Software Engineer – Action Platform

Company: Datadog

Location: Paris, France / Remote

Posted Jan 24, 2025

Datadog is seeking a Senior Software Engineer to enhance their Action Platform, which powers integrations for various products. The role involves collaborating with two key teams: the API Team and the Runtime Team. The ideal candidate should have experience in leading impactful initiatives in a platform or infrastructure-focused environment, with a strong reliability-oriented mindset and proficiency in backend programming. Datadog values a diverse workforce and offers benefits such as new hire stock equity, continuous professional development, and an inclusive company culture.

Practice Group Leader Security and Resiliency

Company: Kyndryl

Location: Hattersheim am Main, Germany / Remote

Posted Jan 24, 2025

Product Success Engineer

Company: Cobalt

Location: Remote

Posted Jan 24, 2025

Workers Compensation Claims Technician - West Region

Company: Liberty Mutual Insurance

Location: Las Vegas, NV / Remote

Posted Jan 24, 2025

Liberty Mutual Insurance is seeking a Workers' Compensation Claims Technician with at least 3 years of experience. The role involves conducting investigations, setting up claims, determining the need for independent adjusters, evaluating claims for potential fraud, and negotiating settlements. The company offers a competitive salary range, benefits, and opportunities for growth. Candidates must reside within 50 miles of specified locations or be eligible for 100% remote work in California. Liberty Mutual values diversity, integrity, and hard work, providing a supportive work environment.

Instructional Designer

Company: Twilio

Location: Remote

Posted Jan 24, 2025

Twilio, a global company specializing in real-time business communications and data solutions, is seeking an experienced Instructional Designer for a remote role based in Alberta, British Columbia, or Ontario, Canada. The ideal candidate will have 5+ years of experience in training, sales enablement, or related fields, with a strong background in instructional design. They will be responsible for designing sales enablement training, delivering related assets, and ensuring training content aligns with Twilio's processes. The role requires excellent interpersonal skills, the ability to work independently, and a passion for high-quality output. Twilio offers competitive pay, generous time-off, and a supportive work environment that values diversity, equity, and inclusion.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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