Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Manager, Revenue Accounting (EMEA)

Company: GitLab

Location: Remote

Posted Jan 24, 2025

GitLab, an open core software company, is seeking a Revenue Accounting professional. The role involves reviewing and approving accounting for customer contracts, leading the monthly financial close, and managing complex transactions. The ideal candidate should have strong knowledge of US GAAP principles, experience in a SOX compliant environment, and 7-10 years of related accounting experience. GitLab offers a remote, flexible work environment, comprehensive benefits, and a commitment to diversity and inclusion.

Data Partner - Physics - Europe

Company: TELUS Digital

Location: Remote

Posted Jan 24, 2025

TELUS Digital AI is seeking a Data Partner - Physics with a master's degree or equivalent in Physics. The role involves creating complex, original question-and-answer pairs based on advanced physics topics. The successful candidate will collaborate with cross-functional teams, provide detailed solutions, and undergo a qualification exam. Payment ranges from $20 - $50 USD per hour, varying based on expertise, skills, location, and project needs. TELUS Digital AI is committed to diversity and inclusion, offering equal opportunities to all qualified applicants.

Senior Account Executive, Enterprise (Mandarin Speaking)

Company: Atlassian

Location: Brisbane, Australia / Remote

Posted Jan 24, 2025

Atlassian offers flexible work options, including remote work, and has a distributed-first approach. They work with major global clients and aim to unleash team potential through software solutions. The company values 'play as a team', fostering a supportive and collaborative environment. They seek a sales professional with 8+ years of enterprise software sales experience, fluency in English and Mandarin, and a proven track record in managing key customer relationships. The role involves developing and executing strategic sales plans, building relationships with C-level executives, and collaborating with internal teams to ensure customer satisfaction.

Director, Mainframe Batch Operations

Company: Ensono

Location: Remote

Posted Jan 24, 2025

The Director of Mainframe Batch Operations will coordinate and delegate responsibilities to their assigned IT teams, overseeing day-to-day functions and project management. Key duties include client onboarding, installation, maintenance, testing, debugging, and documentation. The Director will also conduct bi-yearly reviews, set goals, and foster team development. They will provide thought leadership, enhance communication, and keep abreast of industry changes. Required qualifications include 10-15 years of related experience, a bachelor's degree, and expertise in batch management, mainframe console monitoring, and system IPL processes.

客户订单管理代表 III 级

Company: Cummins

Location: Remote

Posted Jan 24, 2025

The role involves managing customer orders for III-level clients under minimal supervision, using analytical and quantitative methods to understand, predict, and enhance supply chain processes. The representative acts as a single point of contact for Cummins customers, distribution centers, and/or manufacturing plants, ensuring accurate documentation and continuous communication throughout the order lifecycle. They handle complex customer inquiries, maintain accurate records in relevant databases, ensure compliance with export policies, and act as a liaison between customers and quality management systems. The ideal candidate should have excellent cross-departmental communication skills, experience in customer order management, and proficiency in Microsoft Office and order processing systems.

Technical Support Engineer

Company: Atlassian

Location: Canada / Remote

Posted Jan 24, 2025

Securities Corporate Senior Counsel

Company: Marqeta

Location: Remote

Posted Jan 24, 2025

Marqeta is hiring for a Securities Corporate Senior Counsel position. The role involves handling securities, corporate transactions, and intellectual property matters. Candidates should have 5+ years of corporate and securities experience, preferably from a top law firm or in-house at a public company. Responsibilities include evaluating and advising on SEC reporting and compliance, supporting stock option plan administration, working on corporate transactions, providing IP support, and collaborating with outside legal counsel. The role offers flexible working options and competitive compensation, including bonuses and benefits. Marqeta values diversity and inclusion, and is an equal opportunity employer.

Playground Wrangler

Company: Automattic

Location: Remote

Posted Jan 24, 2025

Microsoft Implementation Expert (Hybrid) - SP or RJ

Company: Equinix, Inc

Location: Rio de Janeiro, Brazil / Remote

Posted Jan 24, 2025

Data Partner - Physics - Asia

Company: TELUS Digital

Location: Remote

Posted Jan 24, 2025

TELUS Digital AI is seeking a highly knowledgeable Subject Matter Expert to join as a Data Partner in a remote role based in Asia. The role involves designing advanced, domain-specific questions and solutions, creating challenging problem sets, and collaborating with cross-functional teams. The ideal candidate should have a master's degree or equivalent in English/Writing, strong proficiency in English, and the ability to explain complex concepts concisely. The pay rate ranges from $8 - $30 USD per hour, varying based on expertise, skills assessment, location, project need, and other factors. TELUS International is committed to creating a diverse and inclusive workplace.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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