Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Area Business Manager, Fort Worth, TX

Company: Blueprint Medicines

Location: Fort Worth, TX / Remote

Posted Jan 24, 2025

The Area Business Manager role at Blueprint Medicines involves contributing to the successful launch of AYVAKIT, building a new market for patients with systemic mastocytosis, and developing markets within assigned territories. The individual will be a product and disease state expert, building relationships with healthcare professionals and cross-functional colleagues to deliver patient support. They will report to the Regional Business Director and collaborate with various teams. Key responsibilities include educating healthcare professionals on relevant products and disease states, managing accounts, engaging in patient pull-through strategies, and building collaborative partnerships. The ideal candidate will have a BA/BS degree, 5+ years of biotech/pharma sales experience, and a strong clinical background in Allergy/Immunology, Hematology, and/or Rare Disease. Preferred qualifications include a degree in Health Sciences, Business, Marketing, or related field, product launch experience, and understanding of disease modifying therapies.

Senior Fleet Sales Manager - Germany

Company: General Motors

Location: Remote

Posted Jan 24, 2025

General Motors is seeking a Senior Fleet Sales Manager with 6+ years of B2B sales experience in the automotive industry, focusing on fleet business. The role involves developing and implementing sales strategies, identifying new business opportunities, and maintaining strong relationships with key customers. The ideal candidate should possess excellent leadership, communication, and interpersonal skills, along with analytical and problem-solving abilities. The position requires business travel 3-4 days per week and offers a chance to work with a company committed to a world with Zero Crashes, Zero Emissions, and Zero Congestion.

Analyst II, Full Stack (Strategic Finance)

Company: Affirm

Location: Remote

Posted Jan 24, 2025

Affirm is seeking a data professional to join their Strategic Finance team, focusing on Forecasting and Data Infrastructure/Analytics. The role involves becoming an end-to-end financial expert, designing scalable data pipelines, and supporting the Finance team in developing automated financial forecasts. The ideal candidate should have strong technical skills, intellectual curiosity, and the ability to influence and present to all levels of the organization. Affirm offers competitive compensation, benefits, and a remote-first work environment.

Senior Platform Architect

Company: ServiceNow

Location: Munich, Germany / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader founded in 2004, is seeking a Customer Outcomes Senior Platform Architect. This role involves helping customers establish a technical foundation in the ServiceNow Platform, designing solutions for long-term success, and guiding engagement teams. The ideal candidate should have 8+ years of professional services experience, management consulting experience, and ServiceNow certifications. Fluency in English and German is required. The role involves working with customers across various teams, translating business goals into architectural blueprints, and ensuring instance health.

Customer Service Associate with Romanian and English

Company: Kyndryl

Location: Wroclaw, Poland / Remote

Posted Jan 24, 2025

Kyndryl is seeking a Customer Service Representative with a growth mindset, customer focus, and strong communication skills. The role involves providing support to clients via various channels, learning new technologies, and growing professionally. Kyndryl offers a diverse, inclusive environment with flexible working policies, learning opportunities, and comprehensive benefits. The ideal candidate should have knowledge of Romanian and English, and familiarity with Windows, Mac, or Linux operating systems.

Senior Manger, Strategic and Marketplace FP&A

Company: Upwork

Location: Remote

Posted Jan 24, 2025

Upwork, a global work marketplace, is seeking a Senior Manager, Strategic and Marketplace FP&A. The role involves leading business partnering, financial forecasting, strategic resource allocation, and ROI analyses. The ideal candidate should have finance or analytics experience, strong analytical skills, and proficiency in Excel and BI tools. Upwork offers a competitive salary range of $151,000 - $180,500 USD, along with comprehensive benefits and a commitment to diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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